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Published 20 hours ago • verified publisher icon mozilla-lockwise

Frozen upon opening until phone restarted

Open Zeouterlimits opened this issue 4 years ago • 2 comments

Steps to reproduce

I started using Lockwise yesterday. I did not enable autofill and it worked fine. After enabling autofill today, I cannot open lockwise until I reboot my phone. It remains at the white loading screen with the Lockwise logo and title centered (pre finger auth). After rebooting, it works initially and then becomes frozen again. Force stopping the app and relaunching it does not fix the issue.

Expected behavior

Opens and authenticates my thumbprint, shows me the list of passwords.

Actual behavior

Freezes upon open, never proceeds.

Device & build information

  • Device: Pixel 3A, Android 10
  • Build version: 4.0.1

Notes

Attachments:

Zeouterlimits avatar Aug 02 '20 05:08 Zeouterlimits

Can confirm the described behavior. Lockwise stays stuck on loading screen.

Device & build information

  • Device: OnePlus 5, Android 10/ OxygenOS 10.0.0
  • Build version: 4.0.1

invad0r avatar Aug 04 '20 09:08 invad0r

I confirm the behavior too. the only solution I found is to delete all data app, re-login and then I get back the app until I close the app. Device & build information

  • Device: Honor 10, Android 10/EMUI 10.0.0.180
  • Build version: 4.0.1

Labna avatar Dec 10 '20 10:12 Labna