moonlight-stream
[Issue]: Freezen screen on chromecast with google tv
Describe the bug
After 4-5 minutes of use, the screen freezes, but the audio continues to work. It seems like the video is stuck
Steps to reproduce
Install moonlight from google play
enter to the host from moonlight
wait for 4-5 minutes
Affected games
Deathdoor Chrome
Other Moonlight clients
PC
Moonlight adjusted settings
No
Moonlight adjusted settings (please complete the following information)
Nothing
Moonlight default settings
Yes
Gamepad-related connection issue
Yes
Gamepad-related input issue
No
Gamepad-related streaming issue
No
Android version
12
Device model
Chromecast with google TV
Server PC OS version
Windows 10 pro build version 19045
Server PC GeForce Experience version
Nothing
Server PC Nvidia GPU driver version
466.11 - WHQL
Server PC antivirus and firewall software
Nothing
Screenshots
No response
Relevant log output
No response
Additional context
No response
can confirm I am seeing the same issue. Client is a Onn 4k Pro Google TV Media box running latest moonlight installed through playstore. Server is sunshine v0.23.1 running on Pop!_OS 22.04 LTS. There are no logs that show up in the server when this happens, even with log level set to debug. The same issue is not there in clients on other platforms that I've tried (i.e. steam link, windows, linux).
Same issue.
While troubleshooting, I have found that the decoder stops converting the data. You can see this by turning on the performance preview in settings.
Running Sunshine, switched between NVIDIA GPU and Intel APU, switched between HEVC and H264, adjusting nitrates to no avail.
If changing the decoding codec is possible, I would be able to get confirmation.
More troubleshooting: Switching out settings; HAGS on and off. 2 minutes and 15 minutes respectively. Tested another PC with another Card, same issue. 50 seconds before crash. Tested Tab 8A and pixel 8. No issues. Got to 30 minutes before cancelling. Definitely an issue with 12.1 or the codec. I never extensively used Moonlight but on the Chromecast but I believe a earlier version may work better.
Interestingly after an uninstall and reinstall, it ran for 50 minutes before crashing.
Ok, I managed to get the software encoder working with HEVC.
Despite client settings, default setup of sunshine will use h264.
In Sunshine settings, force the software encoder under advanced, and under HEVC make sure to turn on offer HEVC (not depending on encoder)
tried the above, but now my audio cuts out for a second every 5-10 seconds which isn't great. I tried setting just the HEVC support setting but leaving the encoder setting alone, and that lasted longer than normal before it froze up again.
Same problem here.
Switching to the software encoder seems to fix the freezing, but the performance has gone from 60 fps down to 10 fps in demanding games.
