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Published 20 hours ago • verified publisher icon monicahq

Exporting data failed

Open pavdigital opened this issue 3 years ago • 8 comments

Any troubleshooting tips to export data? Keep getting the below errors when attempting SQL / Json exports.

SQL export Jan 23, 2022 10:57 settings.export_status_failed Json export Jan 23, 2022 10:50 settings.export_status_failed

Running latest docker image v3.6.1

pavdigital avatar Jan 23 '22 17:01 pavdigital

I have the very same issue

justsomebody42 avatar Jan 24 '22 11:01 justsomebody42

Same here

Docker v.3.70

alephtaph avatar Feb 16 '22 15:02 alephtaph

same...

puppylpg avatar Mar 10 '22 16:03 puppylpg

Same here.

RobSheppard1976 avatar Mar 29 '22 15:03 RobSheppard1976

Same here Does anyone have a workaround?

maartenhendrix avatar Jun 02 '22 11:06 maartenhendrix

Hi,

Someone in another issue thread gave a workaround!

I'm running 'latest' Monica 3.7.0 on an 8-raspberry-cluster-docker-swarm. Also for me both exports (SQL and JSON) show 'Failed' after about 30 seconds.

But opening the commandline on the app container and navigating to /var/www/html/storage/app/public/exports/ (as mentioned in https://github.com/monicahq/monica/issues/5937) shows the files being created.

Not sure whether the files are incomplete when trying to export larger data - but actually I can find all actually existing information when parsing the JSON with Python.

wolf-rainer avatar Sep 07 '22 10:09 wolf-rainer

Thanks for posting this here! I was able to import my data into a new instance. Looks to be complete. Phew... Great!

justsomebody42 avatar Sep 07 '22 15:09 justsomebody42

Hi there, I seem to be running into the same type of issue. I tried to export, but all I see is:

Screen Shot 2022-11-22 at 1 08 41 AM

Then I tried to export a few more times and now got 4 "Doing" status', but it looks like it's hung.

expionage avatar Nov 22 '22 09:11 expionage

Hi,

Someone in another issue thread gave a workaround!

I'm running 'latest' Monica 3.7.0 on an 8-raspberry-cluster-docker-swarm. Also for me both exports (SQL and JSON) show 'Failed' after about 30 seconds.

But opening the commandline on the app container and navigating to /var/www/html/storage/app/public/exports/ (as mentioned in #5937) shows the files being created.

Not sure whether the files are incomplete when trying to export larger data - but actually I can find all actually existing information when parsing the JSON with Python.

This was true for me as well. I see the exports are created successfully but the UI is saying the export failed. DOH!

sean808080 avatar Feb 02 '23 14:02 sean808080