Storage issue with connections on ubuntu/linux (credential store)

[Tofandel]

Mongodbcompass: 1.20.5 Kubuntu: 19.04

None of my connections/settings are stored, when I restart the app my favorite or recent connections are lost

I'm getting this error:

Remote error from secret service: org.freedesktop.DBus.Error.ServiceUnknown: The name org.freedesktop.secrets was not provided by any .service files
(node:10188) UnhandledPromiseRejectionWarning: ReferenceError: error is not defined
    at /usr/share/mongodb-compass-community/resources/app.asar/node_modules/storage-mixin/lib/backends/secure-main.js:87:42

WIth a bit of research I found a similar issue https://github.com/Foundry376/Mailspring/issues/681

sudo apt install gnome-keyring solved the issue but adding it as a dependency would be a good idea

[molten-firescar96]

The issue for me was related to mongo-compass being unable to access https://en.wikipedia.org/wiki/GNOME_Keyring.

I tried a couple solutions online such as https://bbs.archlinux.org/viewtopic.php?id=224652 to no avail. I read that most login managers (lightdm, ssdm, gdm, etc.) will unlock it at the time of login -> I now use lightdm instead of logging into my computer from the terminal with a call to startx and it's working okay.

There is still a wierd glitch where the first time mongo-compass is opened after login it immediately exits and subsequent versions work fine.

[myknbani]

Same experience here. MongoDB Compass exits just one time, perhaps trying to open Gnome Keyring. Subsequent opens work fine.

[niconiconiconiconiconi]

Getting this issue with:

• mongodb-compass 1.33.1-1
• endeavourOS

installing gnome-keyring also solved it for me

[SiNONiMiTY]

This must be documented on the Linux Installation section

[pedrokuper]

Getting this issue with:

• mongodb-compass 1.33.1-1
• endeavourOS

installing gnome-keyring also solved it for me

i have gnome-keyring installed but the problem persist. Did you do anything else than installing it?

[alenakhineika]

Hey @pedrokuper, which OS do you have? Is it also endeavourOS?

[dladeira]

I've got the same problem on KDE with Debian 12, already have gnome-keyring installed as well.

Same experience here. MongoDB Compass exits just one time, perhaps trying to open Gnome Keyring. Subsequent opens work fine.

Exact same thing happens to me

[zneix]

Could this please be looked into? As much as I hate to be this person "bumping up" the issues, I do want to report I have been facing the same issue of credentials not being read/written from/into the keyring for at least few months now - I am pretty sure this wasn't always the case (I do have some passwords that were used by mongodb-compass saved in it) yet I haven't changed anything on my side with my setup or installed packages. I am on Arch Linux 6.8.9.arch1-2 with mongodb-compass 1.43.0-1 package installed from the AUR. I do use a non-standard keyring implementation (pass-secrets-git), however I have verified with other applications that make use of keyring that it fully re-implements regular secret store and its interfaces. If there is anything I could do to help with resolving this issue, I'd be happy to help.