Could not resolve host: api.mollie.com (Mollie\Api\Exceptions\ApiException)

[Martje65]

Since update 7.3.9 we get an error message in the mollie log file.

2023-06-02T07:46:24+00:00 DEBUG getPaymentObjectPayment: Could not load payment tr_XXXXXXXXX (live): [2023-06-02T07:46:24+0000] cURL error 6: Could not resolve host: api.mollie.com (Mollie\Api\Exceptions\ApiException)

The status of the order remains on “Waiting for Payment” but the order is paid

With 7.3.7 everything works fine.

[fjbender]

Hey @Martje65 ,

Sorry it took a while to look at this. Have you reached out to Mollie Support in the meantime? If not, I'd recommend you do that, because I was unable to reproduce your issue on our test environment, and we don't have more requests like yours here and on our support channels, so it's very likely an isolated problem.

Our team is happy to help!

[gjportegies]

We're getting a similar error on one of our shops

Communicating with Mollie failed: [2023-08-01T12:33:23+0000] [2023-08-01T12:33:23+0000] Unable to decode Mollie response: ‘Array’

2023-08-01T12:31:22+00:00 DEBUG getAllAvailablePaymentMethods: Could not load Mollie all available methods
2023-08-01T12:31:23+00:00 DEBUG getApiPaymentMethods: Could not load Mollie methods (live): [2023-08-01T12:31:23+0000] Unable to decode Mollie response: 'Array'. (Mollie\Api\Exceptions\ApiException)