I/O (std) error: Failed to fetch player profile

[claylyx]

Please confirm the following.

• [x] I checked the existing issues for duplicate problems
• [x] I have tried resolving the issue using the support portal
• [x] I have ensured my Modrinth App installation is up to date

What version of the Modrinth App are you using?

0.10.7

What operating systems are you seeing the problem on?

Windows

Describe the bug

Hello, my problem is that whenever i try to log in to the app. it will always say "I/O (std) error: Failed to fetch player profile". I tried launching the game like other discord threads say, but it still doesnt work, its already logged into the official launcher too but nothing works. I tried seeking help in the discord server, they told me to go to the modrinth support and chat w a real person instead of a bot to help me with this. then they said they dont know how to fix this kind of thing. im so upset with this and hopefully someone can help me with this. it would be much appreciated. Thank you.

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Steps to reproduce

No response

Expected behavior

No response

Additional context

No response