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[BUG]: ?contact xx#xxxx silently opens a thread outside of the Modmail category.

Open dirtyformal opened this issue 4 years ago • 1 comments

Bot Version

v3.10.2

How are you hosting Modmail?

Heroku

Error Logs

https://hastebin.cc/jotaguxaxi

Screenshots

No response

Additional Information

Overview:

When @contact xx#xxxx silently is run, it opens a modmail thread outside of the Modmail category. I have reset the main_category_id and fallback_category_id to the Modmail category id, with no change.

Background:

Previously we used to be able to run the ?contact xx#xxxx silently command and it would open a new channel without notifying the user. When this was run after the v3.10.2 release, it would open a channel without notifying the user, however in a public 'meta' category.

Running the ?contact xx#xxxx silent command would open the thread in the correct location, however it would notify the user.

Request a fix, or a short-term workaround to prevent notification of the user until a ?reply command is send in the respective channel.

dirtyformal avatar Sep 06 '21 22:09 dirtyformal

I can confirm this. The bot creates the channel in the first top category in the server.

Jerrie-Aries avatar Sep 07 '21 00:09 Jerrie-Aries