Modmail
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Save messages that failed to send into logs
Hello, I am a moderator in a server that uses your mod mail bot (Warzone LFG) and I have noticed a small issue with the bot not saving undelivered responses to the logs. It happens when an user leaves the mutual server after a thread has already been opened and us sending a reply - that reply doesn't get delivered to the user and then the issue I have: the reply that could not be delivered doesn't get saved in the Mod Mail logs. It's a pretty small thing but it is nice to have it saved in the logs for context and future reference. Thanks!
~~Hi There! Thanks for reaching out to suggest something for Modmail, we love hearing your suggestions as it helps us shape the bot to what our users want it to be. However this is a logviewer related suggestion, therefore it belongs on the repo kyb3r/logviewer.~~
I stand corrected, it is not.
If a message is undelivered, why should it be saved in the logs?
In the case of the user contacting us again or to know what the response was in general for future reference or context when looking back at a past thread. I understand if you do not wish to implement that feature, I just thought it would be useful to have.
My idea of such a feature would be with a config variable to toggle preference. Since this requires the modification of logviewer code, the priority will be low
Also can you add that message edits will be logged too. And if message was deleted add there some badge that it was deleted.