using the online monitor on desktop

[atomattias]

Versions

OS: Ubuntu 18.04 Python version: Python 2.7 Python installation method: apt

Description

I have followed the instructions mentioned in STEP 3 here to every detail : http://www.mobileinsight.net/get_started_desktop.html. The serial of the phone shows up as ttyUSB0. The online monitor does not capture any packets despite the user activity performed on the phone even though the apk managed to detect it. We even ran the monitor-example.py file and got no packet. Can someone please help me figure this out

Code and Logs

// REPLACE ME: Paste your code here.
mobileinsight-core-3.0/example/monitor-example.py

python monitor-example.py /dev/ttyUSB0 9600
[INFO] [OnlineMonitor]: Enable collection: LTE_RRC_OTA_Packet
PHY COM: /dev/ttyUSB0
PHY BAUD RATE: 9600
Disable logs
Enable logs
KeyboardInterrupt Detected: Disabling all logs