443 max retries exceeded error ['[SSL: UNEXPECTED_EOF_WHILE_READING] EOF occurred in violation of protocol]

[aelamran]

mixpanel.MixpanelException: HTTPSConnectionPool(host='api.mixpanel.com', port=443): Max retries exceeded with url: /track (Caused by SSLError(SSLEOFError(8, '[SSL: UNEXPECTED_EOF_WHILE_READING] EOF occurred in violation of protocol (_ssl.c:1006)')))

I have this intermittent error in production when using mp.track

Any ideas why is this happening?

[Erybor]

I have the exact same issue, is this library still supported or should I look into a different analytics tool?

[jaredmixpanel]

Make sure you are using the latest version v4.10.1 which includes a fix that should address this issue: https://github.com/mixpanel/mixpanel-python/issues/127#issuecomment-1986537906