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The learner sees a confusing message if authorization is delayed

Open annagav opened this issue 3 years ago • 0 comments

Zendesk https://odl.zendesk.com/agent/tickets/95469 This issue happened because there was a delay in creating authorizations for the current exam run. The user was not authorized for a currently schedulable exam run, in this case the course message informs about the starting date of a future semester exam run.

There are two things we could do to improve this:

  1. show a message about the status of authorizations (on the user side)

  2. create exam authorizations slightly before the scheduling is opening up

annagav avatar Apr 30 '21 14:04 annagav