microsoftgraph
Even in a group call created using the Invite Participant API, the ChatInfo remains null.
Teams user A initiated a peer-to-peer call with an IVR Bot, requiring ChatInfo details such as messageId and threadId. To access this information, we converted the peer-to-peer call to a meeting mode by inviting Teams user B. Initially, we successfully obtained this ChatInfo data from MS Teams notifications and the get call API. However, recently, the chatinfo is returning as null.
Response of Get Calll API: { "@odata.context": "https://graph.microsoft.com/v1.0/$metadata#communications/calls/$entity", "id": "661f6800-3f84-4af5-8b20-967298e26d35", "state": "established", "transferState": null, "terminationReason": null, "direction": "incoming", "ringingTimeoutInSeconds": null, "subject": null, "callbackUri": "---------callback url -----", "requestedModalities": [], "activeModalities": [ "audio", "video", "videoBasedScreenSharing", "data" ], "routingPolicies": [], "tenantId": "#################", "myParticipantId": "90735358-5b65-44bf-bcbf-cb5d485a9299", "callChainId": "895569c1-385b-4245-8b73-21b403f896f4", "mediaHostedRegion": "Unknown", "replacesContext": "aHR0cHM6Ly9jYy11c3dlLTAzLXByb2QtYWtzLmNjLnNreXBlLmNvbS9jYy92MS9jYWxsUGFydGljaXBhbnQvNjI1ZmE0YjEtYjhkNS00MjgwLWI3NGEtYzk3OWUwMDdiYWIyLzEzL2szLzQyMS9yZXBsYWNlbWVudD9ydD05MWUxODU5N2FlMjY0NDgxYjkzYmVmNzMzMzg0MzQxMiZyYz1leUp5ZEdsa0lqb2lPRHB2Y21kcFpEbzFNalprTWpOaE15MWtNemcyTFRRM09UQXRZamc0TXkxa09ESmtORGd3WXpVeE5qUWlMQ0p5ZEd4cElqb2laVzR0VlZNaUxDSnlkSEp6SWpvaVJXNTBaWEp3Y21selpWQnliM2g1SWl3aWNuUndabk1pT250OWZRJTI1M0QlMjUzRCZpPTEwLTYwLTEzLTE3NyZlPTYzODQ0MzA5NDY2NzU2NDA3OQ==", "resultInfo": null, "answeredBy": null, "chatInfo": null, "transcription": null, "callOptions": null, "meetingCapability": { "allowAnonymousUsersToDialOut": null, "autoAdmittedUsers": null, "allowAnonymousUsersToStartMeeting": null, "allowTranslatedCaptions": true, "allowTranslatedTranscriptions": true, "entryExitNotificationsEnabled": null, "allowRaiseHands": null, "attendeeRestrictions": null, "allowPstnUsersToBypassLobby": null, "lockMeeting": null, "disableLobby": null, "allowTeamsMeetingReactions": null, "attendeeViewModes": null, "stagingRoomEnabled": null, "cartEnabled": null, "refreshCartKey": null, "breakoutRoomsEnabled": null, "meetingScenario": null, "recorderAllowed": [ "Attendee" ], "transcriberAllowed": [], "copilotMode": null, "allowLocalRecording": null, "meetingLiveState": null, "watermarkProtection": null }, "meetingProperties": { "instanceICalUid": null, "iCalUid": null, "meetingLabel": "00000000-0000-0000-0000-000000000000", "meetingLiveState": null, "invitedMediaGroupDetails": null, "meetingStates": [] }, "breakoutDetails": null, "pstnDetails": null, "coOrganizers": [], "toneInfo": null, "terminationSender": null, "mediaGroupDetails": null, "recordingConsentDetails": null, "mediaState": { "audio": "active" }, "callRoutes": [], "source": { "endpointType": "default", "region": "uk", "languageId": "en-US", "countryCode": null, "participantId": null, "identity": { "acsUser": null, "spoolUser": null, "phone": null, "guest": null, "encrypted": null, "onPremises": null, "acsApplicationInstance": null, "spoolApplicationInstance": null, "applicationInstance": null, "application": null, "device": null, "user": { "id": "****************790-b883-d82d480c5164", "displayName": null, "tenantId": "*****************e2f03", "identityProvider": "AAD" } } }, "targets": [ { "endpointType": "default", "replacesCallId": null, "hidden": null, "removeFromDefaultAudioRoutingGroup": null, "participantId": null, "id": "90735358-5b65-44bf-bcbf-cb5d485a9299", "region": "uk", "identity": { "user": null, "acsUser": null, "spoolUser": null, "phone": null, "guest": null, "encrypted": null, "onPremises": null, "acsApplicationInstance": null, "spoolApplicationInstance": null, "applicationInstance": { "id": "##################7e34a1", "displayName": null, "tenantId": "###################e2f03", "identityProvider": "AAD" }, "application": null, "device": null } } ], "mediaConfig": { "@odata.type": "#microsoft.graph.serviceHostedMediaConfig", "preFetchMedia": [ { "uri": "#########################", "resourceId": "46c25478-88cb-4ca3-a85c-0e4850afc90e" } ] }, "meetingInfo": { "@odata.type": "#microsoft.graph.tokenMeetingInfo", "token": "#################" }, "incomingContext": { "sourceParticipantId": "91e18597-ae26-4481-b93b-ef7333843412", "observedParticipantId": null, "onBehalfOf": null, "transferor": null } }
Response of Get Participants API: https://graph.microsoft.com/v1.0/communications/calls/661f6800-3f84-4af5-8b20-967298e26d35/participants
=> Return 3 participants details which proves that call is group call i.e. no more p-2-p call
Expected Result: ChatInfo should not be null. It should contains information like as sample below
"chatInfo": { "@odata.type": "#microsoft.graph.chatInfo", "messageId": "0", "threadId": "19:5552c146-0b2d-4587-9e6d-350c61e62464" },
Hi @InDieTasten @1fabi0 @ssulzer Greetings. Can anyone please give some insights why chatInfo object is coming null from Teams API (get call) or from notifications, although I converted the p-2-p call to meeting by inviting 3rd participant?
Any help would be greatly appreciated. This is really a show stopper for our business product.