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Bot for auto-recording PSTN calls and processing Media stream

Open spatil-cx opened this issue 2 years ago • 3 comments

Hi, I am looking for a solution to create Bot that will join PSTN calls and starts recording the call. The bot should also process the Media stream/call recording.

I researched and found that it can be achieved using teams policy-based recording.

I have followed the instructions specified on PolicyRecordingBot. But when I add policy and assign it to user, my user is not able to make/join any call.

Please suggest if this bot will serve my purpose and if so tell me the correct policy configuration.

spatil-cx avatar Feb 23 '23 16:02 spatil-cx

@spatil-cx the teams recording bot should serve your purpose. You can also consider recall.ai which is an API for meeting bots that runs the recording bot infrastructure for you.

tamagoeggo avatar Feb 25 '23 10:02 tamagoeggo

@spatil-cx the teams recording bot should serve your purpose. You can also consider recall.ai which is an API for meeting bots that runs the recording bot infrastructure for you. @tamagoeggo will recall.ai work with PSTN calls?

spatil-cx avatar Feb 28 '23 07:02 spatil-cx

Probably recall.ai can do that, but if you are already at a point to develope a recording solution you should rethink if you want to work around and pay for a third party solution or if you want to buy a ready to use compliance recording solution.

As alternative to build it all by yourself.

1fabi0 avatar Mar 02 '23 20:03 1fabi0