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Published 20 hours ago • verified publisher icon microsoftgraph

Bot occasionally unable to join with internal error

Open MaslinuPoimal opened this issue 2 years ago • 7 comments

Describe the issue Occasionally, the bot goes into a sort of failed state where it is unable to join the calls with an internal error with diagnostic code 500#7117

error logs: Publish to recordingbotevents subject CallTerminated message Call.ID a71f5d00-4f80-4cda-9276-8512e98056c1 Sender.Id a71f5d00-4f80-4cda-9276-8512e98056c1 status updated to Terminated - Server Internal Error. DiagCode: 500#7117.@

Is this due to something on our end or is it due to general instability of the teams bot application?

Expected behavior Bot is supposed to join the call normally.

Graph SDK (please complete the following information): Microsoft.Graph - 3.8.0 (nuget) Microsoft.Graph.Communications.Calls - 1.2.0.850 (nuget)

Call ID a71f5d00-4f80-4cda-9276-8512e98056c1

Mon, 04 Apr 2022 21:47:17 GMT

Additional context Bot is deployed to kubernetes.

MaslinuPoimal avatar Apr 04 '22 22:04 MaslinuPoimal