[Package Issue]: Mattermost.MattermostDesktop

[sassdawe]

Please confirm these before moving forward

• [x] I have searched for my issue and not found a work-in-progress/duplicate/resolved issue.
• [x] I have not been informed if the issue is resolved in a preview version of the winget client.

Category of the issue

No applicable update found.

Brief description of your issue

On machines where User Level installation is disabled Mattermost.MattermostDesktop which in the last 6 months introduced a .msi based installer can't update on the machine/system scope because no updates are found:

update-WinGetPackage -Id $packageId -Source 'Winget' -Force -Mode Silent -Scope System -ErrorAction SilentlyContinue | fl

Id                 : Mattermost.MattermostDesktop
Name               : Mattermost
Source             : winget
CorrelationData    :
InstallerErrorCode : 0
ExtendedErrorCode  : System.Runtime.InteropServices.COMException (0x8A150010)
RebootRequired     : False
Status             : NoApplicableInstallers

And when trying to update on user scope:

update-WinGetPackage -Id $packageId -Source 'Winget' -Force -Mode Silent -ErrorAction SilentlyContinue | fl

Id                 : Mattermost.MattermostDesktop
Name               : Mattermost
Source             : winget
CorrelationData    :
InstallerErrorCode : 1603
ExtendedErrorCode  : System.Runtime.InteropServices.COMException (0x8A150049)
RebootRequired     : False
Status             : InstallError

The installer log file contains:

MSI (s) (F4:6C) [13:55:38:994]: Product: Mattermost -- Error 1934. User installations are disabled via policy on the machine.

Error 1934. User installations are disabled via policy on the machine.
Action ended 13:55:38: InstallFinalize. Return value 3.
Action ended 13:55:39: INSTALL. Return value 3.

Steps to reproduce

1. Disable User installations on the machine with group policy or Intune.
2. Try to install/update Mattermost.MattermostDesktop.

Actual behavior

The MattermostDesktop packing is not prepared to support Machine/System level installations even when the packaged .msi installer is capable to do that.

the usage of msiexec.exe helps but it's a terrible experience:

$installerPath = (resolve-path C:\Windows\TEMP\WinGet\defaultState\Mattermost.MattermostDesktop*\mattermost-desktop*.msi).path

msiexec.exe /jm $installerPath /quiet

Expected behavior

MattermostDesktop should be installable and updatable on System/Machine scope.

Environment

Windows Package Manager v1.9.25200
Copyright (c) Microsoft Corporation. All rights reserved.

Windows: Windows.Desktop v10.0.22631.4751
System Architecture: X64
Package: Microsoft.DesktopAppInstaller v1.24.25200.0

Winget Directories
-----------------------------------------------------------------------------------------------------------------------
Logs                               %LOCALAPPDATA%\Packages\Microsoft.DesktopAppInstaller_8wekyb3d8bbwe\LocalState\Diag…
User Settings                      %LOCALAPPDATA%\Packages\Microsoft.DesktopAppInstaller_8wekyb3d8bbwe\LocalState\sett…
Portable Links Directory (User)    %LOCALAPPDATA%\Microsoft\WinGet\Links
Portable Links Directory (Machine) C:\Program Files\WinGet\Links
Portable Package Root (User)       %LOCALAPPDATA%\Microsoft\WinGet\Packages
Portable Package Root              C:\Program Files\WinGet\Packages
Portable Package Root (x86)        C:\Program Files (x86)\WinGet\Packages
Installer Downloads                %USERPROFILE%\Downloads

Links
---------------------------------------------------------------------------
Privacy Statement   https://aka.ms/winget-privacy
License Agreement   https://aka.ms/winget-license
Third Party Notices https://aka.ms/winget-3rdPartyNotice
Homepage            https://aka.ms/winget
Windows Store Terms https://www.microsoft.com/en-us/storedocs/terms-of-sale


Group Policy                                        State
------------------------------------------------------------
Enable Windows App Installer Microsoft Store Source Disabled

Admin Setting                             State
--------------------------------------------------
LocalManifestFiles                        Disabled
BypassCertificatePinningForMicrosoftStore Disabled
InstallerHashOverride                     Disabled
LocalArchiveMalwareScanOverride           Disabled
ProxyCommandLineOptions                   Disabled
DefaultProxy                              Disabled

Screenshots and Logs

=== Logging started: 16/01/2025 13:55:38 === Action start 13:55:38: INSTALL. Action start 13:55:38: FindRelatedProducts. Action ended 13:55:38: FindRelatedProducts. Return value 1. Action start 13:55:38: AppSearch. Action ended 13:55:38: AppSearch. Return value 1. Action start 13:55:38: LaunchConditions. Action ended 13:55:38: LaunchConditions. Return value 1. Action start 13:55:38: ValidateProductID. Action ended 13:55:38: ValidateProductID. Return value 1. Action start 13:55:38: CostInitialize. Action ended 13:55:38: CostInitialize. Return value 1. Action start 13:55:38: FileCost. Action ended 13:55:38: FileCost. Return value 1. Action start 13:55:38: CostFinalize. Action ended 13:55:38: CostFinalize. Return value 1. Action start 13:55:38: MigrateFeatureStates. Action ended 13:55:38: MigrateFeatureStates. Return value 0. Action start 13:55:38: WixCloseApplications. Action ended 13:55:38: WixCloseApplications. Return value 1. Action start 13:55:38: InstallValidate. Action ended 13:55:38: InstallValidate. Return value 1. Action start 13:55:38: RemoveExistingProducts. Action ended 13:55:38: RemoveExistingProducts. Return value 1. Action start 13:55:38: InstallInitialize. Action ended 13:55:38: InstallInitialize. Return value 1. Action start 13:55:38: WixCloseApplicationsDeferred. Action ended 13:55:38: WixCloseApplicationsDeferred. Return value 1. Action start 13:55:38: ProcessComponents. Action ended 13:55:38: ProcessComponents. Return value 1. Action start 13:55:38: UnpublishFeatures. Action ended 13:55:38: UnpublishFeatures. Return value 1. Action start 13:55:38: RemoveShortcuts. Action ended 13:55:38: RemoveShortcuts. Return value 1. Action start 13:55:38: RemoveFiles. Action ended 13:55:38: RemoveFiles. Return value 0. Action start 13:55:38: InstallFiles. Action ended 13:55:38: InstallFiles. Return value 1. Action start 13:55:38: CreateShortcuts. Action ended 13:55:38: CreateShortcuts. Return value 1. Action start 13:55:38: RegisterUser. Action ended 13:55:38: RegisterUser. Return value 1. Action start 13:55:38: RegisterProduct. Action ended 13:55:38: RegisterProduct. Return value 1. Action start 13:55:38: PublishFeatures. Action ended 13:55:38: PublishFeatures. Return value 1. Action start 13:55:38: PublishProduct. Action ended 13:55:38: PublishProduct. Return value 1. Action start 13:55:38: InstallFinalize. MSI (s) (F4:6C) [13:55:38:994]: Product: Mattermost -- Error 1934. User installations are disabled via policy on the machine.

Error 1934. User installations are disabled via policy on the machine. Action ended 13:55:38: InstallFinalize. Return value 3. Action ended 13:55:39: INSTALL. Return value 3.

MSI (s) (F4:6C) [13:55:39:025]: Product: Mattermost -- Installation failed.

MSI (s) (F4:6C) [13:55:39:025]: Windows Installer installed the product. Product Name: Mattermost. Product Version: 5.10.2.0. Product Language: 1033. Manufacturer: Mattermost, Inc.. Installation success or error status: 1603.