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0x80072efe : unknown error during store package install

Open WEX-RMishler opened this issue 1 year ago • 3 comments

Brief description of your issue

When attempting to install a store package through Winget we are getting an error message An unexpected error occurred while executing the command: 0x80072efe : unknown error

Steps to reproduce

running commands like winget install 9N0DX20HK701 or winget install XP9KHM4BK9FZ7Q just errors out after installing.

Expected behavior

Install the package successfully

Actual behavior

PS C:\Program Files\Windowsapps> winget install 9N0DX20HK701 --verbose Found Windows Terminal [9N0DX20HK701] Version Unknown This package is provided through Microsoft Store. winget may need to acquire the package from Microsoft Store on behalf of the current user. Agreements for Windows Terminal [9N0DX20HK701] Version Unknown Version: Unknown Publisher: Microsoft Corporation Publisher Url: https://github.com/microsoft/terminal Publisher Support Url: https://github.com/microsoft/terminal/issues License: ms-windows-store://pdp/?ProductId=9N0DX20HK701 Privacy Url: go.microsoft.com/fwlink/?LinkID=521839 Copyright: Copyright (c) Microsoft Corporation Agreements: Category: Developer tools Pricing: Free Free Trial: No Terms of Transaction: https://aka.ms/microsoft-store-terms-of-transaction Seizure Warning: https://aka.ms/microsoft-store-seizure-warning Store License Terms: https://aka.ms/microsoft-store-license

The publisher requires that you view the above information and accept the agreements before installing. Do you agree to the terms? [Y] Yes [N] No: y An unexpected error occurred while executing the command: 0x80072efe : unknown error

Environment

PS C:\Program Files\Windowsapps> winget --info Windows Package Manager v1.9.25180 Copyright (c) Microsoft Corporation. All rights reserved.

Windows: Windows.Desktop v10.0.19045.5011 System Architecture: X64 Package: Microsoft.DesktopAppInstaller v1.24.25180.0

Winget Directories

Logs %LOCALAPPDATA%\Packages\Microsoft.DesktopAppInstaller_8wekyb3d8bbwe\LocalState\Diag… User Settings %LOCALAPPDATA%\Packages\Microsoft.DesktopAppInstaller_8wekyb3d8bbwe\LocalState\sett… Portable Links Directory (User) %LOCALAPPDATA%\Microsoft\WinGet\Links Portable Links Directory (Machine) C:\Program Files\WinGet\Links Portable Package Root (User) %LOCALAPPDATA%\Microsoft\WinGet\Packages Portable Package Root C:\Program Files\WinGet\Packages Portable Package Root (x86) C:\Program Files (x86)\WinGet\Packages Installer Downloads %USERPROFILE%\Downloads

Links

Privacy Statement https://aka.ms/winget-privacy License Agreement https://aka.ms/winget-license Third Party Notices https://aka.ms/winget-3rdPartyNotice Homepage https://aka.ms/winget Windows Store Terms https://www.microsoft.com/en-us/storedocs/terms-of-sale

Group Policy State

Enable Windows Package Manager Enabled Enable Windows App Installer Experimental Features Enabled Enable Windows App Installer Hash Override Enabled

Admin Setting State

LocalManifestFiles Disabled BypassCertificatePinningForMicrosoftStore Disabled InstallerHashOverride Enabled LocalArchiveMalwareScanOverride Disabled ProxyCommandLineOptions Disabled DefaultProxy Disabled

WEX-RMishler avatar Nov 07 '24 22:11 WEX-RMishler

We've found some similar issues:

  • #4460 , similarity score: 84%
  • #3804 , similarity score: 83%
  • #4808 , similarity score: 81%

If any of the above are duplicates, please consider closing this issue out and adding additional context in the original issue.

Note: You can give me feedback by 👍 or 👎 this comment.

similar-issues-ai[bot] avatar Nov 07 '24 22:11 similar-issues-ai[bot]

WinGet-2024-11-08-09-04-41.233.log

Things I have tried:

add-appxpackage https://aka.ms/getwinget wsreset.exe get-appxpackage -allusers winget | remove-appxpackage Reboot add-appxpackage https://aka.ms/getwinget

I can't find references to this error beyond Windows update

I also tried resetting the windows update catalog.

WEX-RMishler avatar Nov 07 '24 22:11 WEX-RMishler

Is this a personal device or a device managed by your enterprise?

Does the same thing happen with winget install Microsoft.WindowsTerminal?

denelon avatar Apr 29 '25 00:04 denelon