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Accessibility: Intro videos should provide open captions (subtitles)

Open brownbonnie opened this issue 3 years ago • 19 comments

Documentation does not meet accessibility requirements for users with additional access needs. The only format provided is video, where a transcript should also be provided:

E.g. https://code.visualstudio.com/docs/introvideos/codeediting

The video also does not play on Linux. Error code "We're sorry, an error has occurred when playing video (video failed to download)"

brownbonnie avatar Oct 18 '21 08:10 brownbonnie

Hi @brownbonnie Thank you for entering an issue and your interest in the VS Code documentation. Our future video plans are currently under review and we appreciate your suggestion to add a video transcript.

We have been noticing a high number of user comments that the videos can't be viewed or heard but haven't been able to isolate the problem to a platform, browser, or geographical region. Could you tell us Linux and browser versions you are using when you get the error code? Also are you using an ad blocker?

gregvanl avatar Oct 18 '21 14:10 gregvanl

Many thanks for your reply.

I was using: -Ubuntu 20.04.3 -Firefox for Ubuntu Version 93.0 (64-bit) -Ad blockers via Firefox extensions

brownbonnie avatar Oct 21 '21 13:10 brownbonnie

Hi @brownbonnie I've upgraded my Linux machine to 20.04.3 and made sure I'm on the latest Firefox for Ubuntu 93.0 but I haven't been able to reproduce the video not running. I tried two popular ad blockers, AdBlock and AdBlock Plus, but they don't seem to cause an issue. Can you specify the ad blocker you are using? Thanks

gregvanl avatar Oct 29 '21 18:10 gregvanl

Looking at recent comments, earlier in the month I see people saying the video won't play but not in the last two weeks. Could you try to watch the video again as I'm wondering if there was a server outage. Thank you for your help

gregvanl avatar Oct 29 '21 19:10 gregvanl

I wonder if you are missing a video codec https://linuxhint.com/install_multimedia_codecs_ubuntu/ I see people recommending the ubuntu-restricted-extras to install codecs

gregvanl avatar Oct 29 '21 19:10 gregvanl

Excellent thank you, yes I was missing the codecs. Following the guide you linked worked great.

brownbonnie avatar Nov 03 '21 09:11 brownbonnie

Please could this issue be kept open for the accessibility side of things, e.g. transcripts. Many thanks :)

brownbonnie avatar Nov 03 '21 09:11 brownbonnie

Glad you are unblocked. I'll add a note on the /docs/getstarted/introvideos page for Linux users in case other people hit this issue. Yes, we should keep this issue open. I've updated the title to call out the need for video transcripts.

gregvanl avatar Nov 03 '21 15:11 gregvanl

Add mention of codecs installation with https://github.com/microsoft/vscode-docs/commit/fab0a96a9f7a3d38b0929552202ef97cd8604ca3

gregvanl avatar Nov 06 '21 00:11 gregvanl

Thank you :)

brownbonnie avatar Nov 08 '21 09:11 brownbonnie

Hello. Apologies for leaving this comment here but I think it's related enough that I don't need to start a new issue. There is a word missing from the captions for this video:

image

It should say "…to have richer Intellisense…". I wonder if your video plans include open-sourcing the captions, from which the transcripts would presumably be drawn? This would allow for corrections such as this.

Thanks Hugh

hughlilly avatar Dec 02 '21 02:12 hughlilly

@hughlilly Agreed - open-sourcing the captions could be a really good idea, assuming any changes would be peer-reviewed by the repo maintainers as per the usual process of course.

brownbonnie avatar Dec 02 '21 12:12 brownbonnie

ToDo:

  • caption every video with SRT generated by video indexer
  • publish the SRT files to an public repository
  • add a link to the SRT from the doc/video page

chrisdias avatar Mar 02 '22 20:03 chrisdias

@gregvanl @brownbonnie The transcript can be obtained as follows:

transcript

I think the issue can now be renamed to 'Accessibility: Intro videos should provide open captions (subtitles)' or something similar.

ilyachalov avatar Apr 26 '22 21:04 ilyachalov

There are errors in the subtitles, for example, in the introvideo 'Productivity Tips':

time stamp 01:08 caption: 'You can do the same thing with the add (+) sign to go to a symbol in a file.' correctly: 'You can do the same thing with the at (@) sign to go to a symbol in a file.'

time stamp 02:36 caption: 'You can also set Editor Format On Pace to True to format your text whenever you paste new text into your editor.' correctly: 'You can also set 'Editor: Format On Paste' to 'True' to format your text whenever you paste new text into your editor.'

time stamp 03:27 caption: 'You can trigger IntelliSense in any editor window by typing carrot space (^ ) or by typing a trigger character such as the dot (.) character in JavaScript.' correctly: 'You can trigger IntelliSense in any editor window by typing caret space (^ ) or by typing a trigger character such as the dot (.) character in JavaScript.'

In addition, I would like to add subtitles in Russian.

ilyachalov avatar Apr 26 '22 22:04 ilyachalov

Many thanks @ilyachalov I have renamed the issue

brownbonnie avatar Apr 27 '22 13:04 brownbonnie

@chrisdias I created subtitles for introvideo «Productivity Tips» using «Azure Video Indexer»:

productivity-vi.srt

These subtitles are very different from the subtitles in the original introvideo.

I changed them manually:

productivity-en.srt

Translation into Russian:

productivity-ru.srt

These subtitles can be used, but the timestamps are not set perfectly. Is it possible to get the original subtitles with the correct timestamps? Then you won't need video indexer!

ilyachalov avatar Apr 30 '22 05:04 ilyachalov

I created subtitles for introvideo 'Getting started' which is embedded from 'Youtube':

in English ( @theReynald ) basics-en.srt

in Russian (my translation) basics-ru.srt

ilyachalov avatar May 22 '22 02:05 ilyachalov

@gregvanl if I want to add videos to the documentation which screen recorder should I use? or what are the guidelines for recording such videos?

jaguarfi avatar May 23 '22 19:05 jaguarfi

Closing old issue. Closed captions are available for the videos hosted on YouTube and www.microsoft.com. No plans currently to open source the captions or provide localized captions.

gregvanl avatar May 25 '23 05:05 gregvanl