APIConnectionError

[liguanghe]

python sk.py Error: (<ErrorCodes.ServiceError: 6>, 'OpenAI service failed to complete the prompt', APIConnectionError(message='Error communicating with OpenAI', http_status=None, request_id=None))

To Reproduce

1. pip install semantic-kernel
2. put '''OPENAI_API_KEY="my key" OPENAI_ORG_ID=" my id" ''' into .env
3. copy sample to sk.py
4. run sk .py
5. show: Error: (<ErrorCodes.ServiceError: 6>, 'OpenAI service failed to complete the prompt', APIConnectionError(message='Error communicating with OpenAI', http_status=None, request_id=None))

Expected behavior i runed openai-api in a .py by cli and it worked. it seems not newwork problem.

Desktop (please complete the following information):

• OS: MacOs
• IDE: code
• python3.11

[JJDawn]

Have you solved the problem? I am having the same error.

[bingokunkun]

same problem

[tjulh]

same problem

[chenlucu]

I got the same problem. I fixed my problem by adding a config setting in the source code. See my other comment for details. https://github.com/microsoft/semantic-kernel/issues/627#issuecomment-1573221317

[spewmeps]

same problem

[quangngoc]

I also have the same problem: Error: (<ErrorCodes.ServiceError: 6>, 'OpenAI service failed to complete the chat', APIConnectionError(message='Error communicating with OpenAI', http_status=None, request_id=None))

[nacharya1]

@mkarle can you look into this?

[GhimBoon]

This only started with Python3.10 and is due to proxy settings not being detected by semantic kernel when referencing openai. This fixed it: https://github.com/microsoft/semantic-kernel/issues/627#issuecomment-1578109735

[nacharya1]

@liguanghe is this issue now fixed for you as well? cc: @mkarle

[moonbox3]

@liguanghe are you continuing to have an issue with this? Since there's been no activity on this issue in several months I am going to close it. Feel free to open it back up if you continue to have problems.