process-migrator
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microsoft
Import fails with timeout error
Hi,
I am trying to import a process from one organisation to another. The export works fine, however the import fails with the below error message.
Exception message:connect ETIMEDOUT 13.107.42.20:443 Call stack:Error: connect ETIMEDOUT 13.107.42.20:443 at TCPConnectWrap.afterConnect [as oncomplete] (net.js:1117:14)
The failure happens during the middle of the import process. Therefore, the process gets created in the target org but not 100% complete since the import got timed out.
If i delete the process in the target org and do a re-import, it again fails during the middle of the import process due to the timeout error. There is no specific pattern to determine when it times out. Sometimes it imports approx 80% of the process, sometimes 60% and sometimes 50% and times out.
Just checking if anyone got a chance to review this issue. Let me know if any log files are required.
Is this error resolved? i am getting the same issue. following is the error message Exception message:connect ETIMEDOUT 13.107.42.20:443 Call stack:Error: connect ETIMEDOUT 13.107.42.20:443 at TCPConnectWrap.afterConnect [as oncomplete] (net.js:1146:16) [ERROR] [2020-11-20T13:13:55.138Z] Import failed, see log file for details. Create field 'XXXXX' failed, see log for details. It is not specific to any field, it just randomly fails while creating any field.
I have a similar error but with slightly different error. Also, export works fine, but during import, I receive the following message always, no matter how often I try:
[VERBOSE] [2021-02-01T13:03:46.865Z] Begin step 'Import work item types on target process'.
[VERBOSE] [2021-02-01T13:04:25.867Z] Exception message:read ETIMEDOUT
Call stack:Error: read ETIMEDOUT
at TLSWrap.onStreamRead (node:internal/stream_base_commons:211:20)
[ERROR] [2021-02-01T13:04:25.867Z] Import failed, see log file for details. Failed to create work item type 'MoE.Epic, see logs for details.
It seems I have same issue here.
[VERBOSE] [2022-07-04T05:41:20.108Z] Exception message:connect ETIMEDOUT 13.107.42.20:443 Call stack:Error: connect ETIMEDOUT 13.107.42.20:443 at TCPConnectWrap.afterConnect [as oncomplete] (node:net:1157:16) [ERROR] [2022-07-04T05:41:20.109Z] Import failed, see log file for details. Failed to edit HTML control 'System.Description in group'Agile.Issue.Issue.Description.WideGroup' in page 'Agile.Issue.Issue', see logs for details.
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