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Does not start properly

Open hansmbakker opened this issue 5 years ago • 26 comments

The Fluent Xaml theme editor does not get past the SplashScreen.

It simply hangs - no error, no other change.

Installed via Microsoft Store on Windows Insider build 19025.1.

hansmbakker avatar Nov 24 '19 21:11 hansmbakker

Were you on my branch or master?

kikisaints avatar Dec 02 '19 17:12 kikisaints

Installed from the Microsoft store, so I did not build it from source.

There is somebody else who had the same issue and put it as a review in the store.

hansmbakker avatar Dec 02 '19 18:12 hansmbakker

Hmm, I'm not seeing that review, which is troubling...

As a side note, have you pulled from master on this repo and tested the app? If that's working for you, but the store one isn't I should probably push an update to the store sooner than planned to fix that.

kikisaints avatar Dec 02 '19 20:12 kikisaints

The review is probably in the Dutch part of the store? See below: image

The master branch works fine for me!

hansmbakker avatar Dec 02 '19 20:12 hansmbakker

Thanks! It's probably due to being in a different language that I cannot see it...

That being said - good to know the repo works for you! I'm going to be updating the app soon with the same version as on here. Hopefully it'll fix the store issue too.

I say that because my version from the store runs fine, and so does the older version of the app that I shipped there. So it's hard for me to test against something I cannot recreate.

So I'm hoping that the update fixes it 😅

kikisaints avatar Dec 02 '19 21:12 kikisaints

Yes I understand, thanks for picking this up!

BTW I assumed that app publishers would be able to see all reviews for their application?

hansmbakker avatar Dec 04 '19 12:12 hansmbakker

We can, I'm just new the app publishing arena, so I wasn't sure where I could do that. I've figured it out since 😄

kikisaints avatar Dec 07 '19 00:12 kikisaints

hey, before and after the last update, the app don't work after the splash screen ... my pc: win 10 home, v.1903 and the latest updates, localization: french ... installed in the Store ...

if this help you ...

FJduFou avatar Dec 24 '19 16:12 FJduFou

@FJduFou Thank you for following up!

Sorry you're still running into this - I'll attempt to connect with someone on the store team about this as the app appears to run just fine when not installed from the store...

kikisaints avatar Jan 04 '20 20:01 kikisaints

Yes, I alway have this problem

FJduFou avatar Jan 04 '20 21:01 FJduFou

Wanted to keep you updated @fjdufou - still working on trying to locate this failure. It appears to be a XAML issue with failing to load when localization files are involved. I'm attempting to try and get a repo on my machine so I can get a dump on where it's having issues.

Thank you for your patience!

kikisaints avatar Jan 09 '20 16:01 kikisaints

Wanted to keep you updated @FJduFou - still working on trying to locate this failure. It appears to be a XAML issue with failing to load when localization files are involved. I'm attempting to try and get a repo on my machine so I can get a dump on where it's having issues.

Thank you for your patience!

If this help you: my W10 is in French ...

FJduFou avatar Jan 09 '20 19:01 FJduFou

I've set it French (France) and I am not able to reproduce the issue - do you have more specifics about the French region mode you're in? As in French (Guinea) or French (French Polynesia)?

kikisaints avatar Jan 09 '20 20:01 kikisaints

I've set it French (France) and I am not able to reproduce the issue - do you have more specifics about the French region mode you're in? As in French (Guinea) or French (French Polynesia)?

fr-fr, no region ... i'm download from the store, the latest version, i have verify and i don't have more updates ...

FJduFou avatar Jan 09 '20 20:01 FJduFou

Hey @fjdufou - since I'm still not able to repo this - would you be interested in following some short steps I'll walk you through that creates a dump file and attaching it here as a zip? That way I can take a look at the source of your failure directly from where you can repo it.

If you can, please follow these steps:

  • Launch the fluent theme editor
  • Open task manager and click the "More Details" dropdown if not already enabled: image
  • Expand the app with the drop down arrow
  • Right click on the app and click "Create dump file" image
  • Once the dumping process is finished click "open file location" image
  • Once file explorer has opened, right click on the .DMP file and click Send To > Compressed (zipped) folder image
  • Click and drag the zipped file to a reply comment here on this thread

Thank you!

kikisaints avatar Jan 10 '20 18:01 kikisaints

@kikisaints The file is too big for upload this in the comment, but I have add in my OneDrive, the link is this: https://1drv.ms/u/s!AuacpD9VeMSygaldc4a-DT2AUJDHrA?e=2Qonmc

FJduFou avatar Jan 10 '20 19:01 FJduFou

@kikisaints do you have news ?

FJduFou avatar Jan 27 '20 22:01 FJduFou

Works from France on Windows 10 1909. Can I do anything to help with the project?

mklemarczyk avatar Mar 01 '20 21:03 mklemarczyk

Don't works from France on Windows 10 1909. ^^

FJduFou avatar Mar 01 '20 22:03 FJduFou

Hi @FJduFou it's looking like this might be a Store issue that I'm still trying to track down. Unfortunately this cannot be replicated even with a clean machine set to the French region. MS is also under a "work from home quarantine" right now, so I might not be able to spend cycles on this until a little while.

In the meantime - does cloning the repo and running the app work for you? If not maybe in debug mode you might get some runtime information.

kikisaints avatar Mar 06 '20 18:03 kikisaints

@kikisaints it's works in debug and release mode but not store version

yinyue200 avatar Mar 19 '20 01:03 yinyue200

yes! I'm not only.

FJduFou avatar Mar 25 '20 13:03 FJduFou

I can confirm that with the app installed from Microsoft Store, the app works without issue when the Windows display language is set to English (Australia) and does not progress past the splash screen with the Windows display language set to French (France), with all other settings remaining the same.

nickspurry avatar Oct 25 '20 02:10 nickspurry

Still same problem. Setting Windows display language to english (i used en-GB) is only way to get the app past the splash screen (on Windows 10.0.19042) when downloaded from the app store. More issues:

  • the app crashes when you are foolish enough to try to input .5 as a value for border width,
  • you can't modify system accent colors (but they are exported); only base, alt and primary
  • font editing is still ' coming soon!'

MichaelBakker avatar Feb 18 '21 17:02 MichaelBakker

The Fluent Xaml theme editor does not get past the SplashScreen. I have installed the editor from the Microsoft store.

daniDevKr avatar Nov 20 '22 18:11 daniDevKr

Does not work in French, stick on the first screen with no menu visible. How to get it in English ?

frhubert avatar Nov 27 '23 13:11 frhubert