microsoft
Crash in Microsoft::Applications::Events::TelemetrySystem::handleIncomingEventPrepared?
- OneDsCppSdk.iOS (3.5.117.1)
Hello, we often see this crash in our AppCenter crashes. Is this a common/known issue? Is this something that is fixed in more recent versions of OneDS?
Steps to reproduce. We don't have a repro, just a stack trace.
What is the expected behavior? No crash?
What is the actual behavior? Crash
Additional context.
Stack trace
Crash while calling ILogConfiguration::operator[]. It would be good to have the repro, or at-least to know the scenario where crash is happening. If it is during Shutdown when LogManager::FlushAndTeardown is called, is it possible that application is accessing ILogConfiguration in some parallel thread. ILogConfiguration map is not thread safe, and shouldn't be called/used explicitly after LogManager initialization.
Also as mentioned above, good to have a C++ repro for the crash, else it is difficult to debug it. It's on iOS app, so in case @kindbe @eduardo-camacho have further comments to add.
I had the same problem. But @lalitb i can't repro it. As you said, if it is caused by multi-threading, can it be changed to thread-safe? And the version i used is the latest v3.6.69, so @tachtevrenidis it's not fixed in new version.
Incident Identifier: 470597fe-450d-4d70-92bd-54f1ac57e8ea
CrashReporter Key: 38757214-F4B1-47D3-A4ED-32737E471AB5
Hardware Model: iPhone11,6
Process: XXX [648]
Path: /private/var/containers/Bundle/Application/4C596567-0E15-4BA0-AEA6-CA5C8FA9C08D/XXX.app/XXX
Identifier: XXX
Version: 22.4.400420001 (400420001)
Code Type: arm64
Parent Process: [1]
Date/Time: 2022-04-25T04:47:51.999Z
Launch Time: 2022-04-25T04:42:35Z
OS Version: iPhone OS 14.7.1 (18G82)
Report Version: 104
Exception Type: SIGSEGV
Exception Codes: SEGV_MAPERR at 0x283d6bbc80037
Crashed Thread: 2
Thread 2 Crashed:
0 XXX 0x0000000100b0285c std::__1::less<std::__1::basic_string<char, std::__1::char_traits<char>, std::__1::allocator<char> > >::operator()(std::__1::basic_string<char, std::__1::char_traits<char>, std::__1::allocator<char> > const&, std::__1::basic_string<char, std::__1::char_traits<char>, std::__1::allocator<char> > const&) const (string:1459)
1 XXX 0x0000000100b02be4 std::__1::__tree_node_base<void*>*& std::__1::__tree<std::__1::__value_type<std::__1::basic_string<char, std::__1::char_traits<char>, std::__1::allocator<char> >, CsProtocol::Value>, std::__1::__map_value_compare<std::__1::basic_string<char, std::__1::char_traits<char>, std::__1::allocator<char> >, std::__1::__value_type<std::__1::basic_string<char, std::__1::char_traits<char>, std::__1::allocator<char> >, CsProtocol::Value>, std::__1::less<std::__1::basic_string<char, std::__1::char_traits<char>, std::__1::allocator<char> > >, true>, std::__1::allocator<std::__1::__value_type<std::__1::basic_string<char, std::__1::char_traits<char>, std::__1::allocator<char> >, CsProtocol::Value> > >::__find_equal<std::__1::basic_string<char, std::__1::char_traits<char>, std::__1::allocator<char> > >(std::__1::__tree_end_node<std::__1::__tree_node_base<void*>*>*&, std::__1::basic_string<char, std::__1::char_traits<char>, std::__1::allocator<char> > const&) (map:537)
2 XXX 0x0000000100b6a880 std::__1::pair<std::__1::__tree_iterator<std::__1::__value_type<std::__1::basic_string<char, std::__1::char_traits<char>, std::__1::allocator<char> >, Microsoft::Applications::Events::Variant>, std::__1::__tree_node<std::__1::__value_type<std::__1::basic_string<char, std::__1::char_traits<char>, std::__1::allocator<char> >, Microsoft::Applications::Events::Variant>, void*>*, long>, bool> std::__1::__tree<std::__1::__value_type<std::__1::basic_string<char, std::__1::char_traits<char>, std::__1::allocator<char> >, Microsoft::Applications::Events::Variant>, std::__1::__map_value_compare<std::__1::basic_string<char, std::__1::char_traits<char>, std::__1::allocator<char> >, std::__1::__value_type<std::__1::basic_string<char, std::__1::char_traits<char>, std::__1::allocator<char> >, Microsoft::Applications::Events::Variant>, std::__1::less<std::__1::basic_string<char, std::__1::char_traits<char>, std::__1::allocator<char> > >, true>, std::__1::allocator<std::__1::__value_type<std::__1::basic_string<char, std::__1::char_traits<char>, std::__1::allocator<char> >, Microsoft::Applications::Events::Variant> > >::__emplace_unique_key_args<std::__1::basic_string<char, std::__1::char_traits<char>, std::__1::allocator<char> >, std::__1::piecewise_construct_t const&, std::__1::tuple<std::__1::basic_string<char, std::__1::char_traits<char>, std::__1::allocator<char> >&&>, std::__1::tuple<> >(std::__1::basic_string<char, std::__1::char_traits<char>, std::__1::allocator<char> > const&, std::__1::piecewise_construct_t const&&&, std::__1::tuple<std::__1::basic_string<char, std::__1::char_traits<char>, std::__1::allocator<char> >&&>&&, std::__1::tuple<>&&) (__tree:2093)
3 XXX 0x0000000100b269b8 Microsoft::Applications::Events::ILogConfiguration::operator[](char const*) (map:1560)
4 XXX 0x0000000100b0f548 Microsoft::Applications::Events::RuntimeConfig_Default::IsClockSkewEnabled() (RuntimeConfig_Default.hpp:186)
5 XXX 0x0000000100b43478 Microsoft::Applications::Events::OfflineStorageHandler::GetAndReserveRecords(std::__1::function<bool (Microsoft::Applications::Events::StorageRecord&&)> const&, unsigned int, Microsoft::Applications::Events::EventLatency, unsigned int) (OfflineStorageHandler.cpp:334)
6 XXX 0x0000000100b36fd8 Microsoft::Applications::Events::StorageObserver::handleRetrieveEvents(std::__1::shared_ptr<Microsoft::Applications::Events::EventsUploadContext> const&) (StorageObserver.cpp:53)
7 XXX 0x0000000100afacfc Microsoft::Applications::Events::TransmissionPolicyManager::uploadAsync(Microsoft::Applications::Events::EventLatency) (TransmissionPolicyManager.cpp:217)
8 XXX 0x0000000100b483f8 Microsoft::Applications::Events::PlatformAbstraction::WorkerThread::threadFunc(void*) (WorkerThread.cpp:241)
9 XXX 0x0000000100b48ae4 void* std::__1::__thread_proxy<std::__1::tuple<std::__1::unique_ptr<std::__1::__thread_struct, std::__1::default_delete<std::__1::__thread_struct> >, void (*)(void*), void*> >(void*) (type_traits:3918)
10 libsystem_pthread.dylib 0x00000001de5dcbfc _pthread_start + 316
11 libsystem_pthread.dylib 0x00000001de5e5758 thread_start + 4
Thread 0:
0 MicrosoftCognitiveServicesSpeech 0x00000001044b5670 0x1040d4000 + 4068976
1 libsystem_c.dylib 0x000000019bd165c4 exit + 24
2 UIKitCore 0x000000019536b2f0 -[UIApplication _terminateWithStatus:] + 500
3 UIKitCore 0x00000001949b78cc -[_UISceneLifecycleMultiplexer _evalTransitionToSettings:fromSettings:forceExit:withTransitionStore:] + 124
4 UIKitCore 0x00000001949b74fc -[_UISceneLifecycleMultiplexer forceExitWithTransitionContext:scene:] + 216
5 UIKitCore 0x0000000195360dc0 -[UIApplication workspaceShouldExit:withTransitionContext:] + 208
6 FrontBoardServices 0x00000001a1f3c9a8 -[FBSUIApplicationWorkspaceShim workspaceShouldExit:withTransitionContext:] + 84
7 FrontBoardServices 0x00000001a1f6b3d4 __63-[FBSWorkspaceScenesClient willTerminateWithTransitionContext:]_block_invoke_2 + 76
8 FrontBoardServices 0x00000001a1f4f6a4 -[FBSWorkspace _calloutQueue_executeCalloutFromSource:withBlock:] + 236
9 FrontBoardServices 0x00000001a1f6b36c __63-[FBSWorkspaceScenesClient willTerminateWithTransitionContext:]_block_invoke + 128
10 libdispatch.dylib 0x000000019255b81c _dispatch_client_callout + 16
11 libdispatch.dylib 0x000000019255f30c _dispatch_block_invoke_direct + 264
12 FrontBoardServices 0x00000001a1f93fa0 __FBSSERIALQUEUE_IS_CALLING_OUT_TO_A_BLOCK__ + 44
13 FrontBoardServices 0x00000001a1f93c30 -[FBSSerialQueue _targetQueue_performNextIfPossible] + 444
14 FrontBoardServices 0x00000001a1f94184 -[FBSSerialQueue _performNextFromRunLoopSource] + 28
15 CoreFoundation 0x00000001928e8990 __CFRUNLOOP_IS_CALLING_OUT_TO_A_SOURCE0_PERFORM_FUNCTION__ + 24
16 CoreFoundation 0x00000001928e888c __CFRunLoopDoSource0 + 204
17 CoreFoundation 0x00000001928e7b90 __CFRunLoopDoSources0 + 264
18 CoreFoundation 0x00000001928e1b70 __CFRunLoopRun + 816
19 CoreFoundation 0x00000001928e1308 CFRunLoopRunSpecific + 596
20 GraphicsServices 0x00000001a9f64734 GSEventRunModal + 160
21 UIKitCore 0x000000019535f75c -[UIApplication _run] + 1068
22 UIKitCore 0x0000000195364fcc UIApplicationMain + 164
23 XXX 0x0000000100801810 main (main.swift:17)
24 libdyld.dylib 0x000000019259dcf8 start + 0
Thread 1:
0 libsystem_kernel.dylib 0x00000001c0b344fc mach_msg_trap + 8
1 CoreFoundation 0x00000001928e7e58 __CFRunLoopServiceMachPort + 368
2 CoreFoundation 0x00000001928e1cf8 __CFRunLoopRun + 1208
3 CoreFoundation 0x00000001928e1308 CFRunLoopRunSpecific + 596
4 Foundation 0x0000000193bd0d8c -[NSRunLoop(NSRunLoop) runMode:beforeDate:] + 228
5 Foundation 0x0000000193bd0c58 -[NSRunLoop(NSRunLoop) runUntilDate:] + 88
6 UIKitCore 0x0000000195414304 -[UIEventFetcher threadMain] + 512
7 Foundation 0x0000000193d4230c __NSThread__start__ + 860
8 libsystem_pthread.dylib 0x00000001de5dcbfc _pthread_start + 316
9 libsystem_pthread.dylib 0x00000001de5e5758 thread_start + 4
Thread 3:
0 libsystem_kernel.dylib 0x00000001c0b590cc __psynch_cvwait + 8
1 libc++.1.dylib 0x00000001a74f3f98 std::__1::condition_variable::__do_timed_wait(std::__1::unique_lock<std::__1::mutex>&, std::__1::chrono::time_point<std::__1::chrono::system_clock, std::__1::chrono::duration<long long, std::__1::ratio<1l, 1000000000l> > >) + 96
2 JavaScriptCore 0x000000019cd61118 bmalloc::Scavenger::threadRunLoop() + 548
3 JavaScriptCore 0x000000019cd60bcc bmalloc::Scavenger::threadEntryPoint(bmalloc::Scavenger*) + 12
4 JavaScriptCore 0x000000019cd620e4 void* std::__1::__thread_proxy<std::__1::tuple<std::__1::unique_ptr<std::__1::__thread_struct, std::__1::default_delete<std::__1::__thread_struct> >, void (*)(bmalloc::Scavenger*), bmalloc::Scavenger*> >(void*) + 44
5 libsystem_pthread.dylib 0x00000001de5dcbfc _pthread_start + 316
6 libsystem_pthread.dylib 0x00000001de5e5758 thread_start + 4
Thread 4:
0 XXX 0x0000000100ccfc14 mach_exception_callback (PLCrashReporter.m:296)
1 XXX 0x0000000100cdb88c exception_server_thread (PLCrashMachExceptionServer.m:780)
2 libsystem_pthread.dylib 0x00000001de5dcbfc _pthread_start + 316
3 libsystem_pthread.dylib 0x00000001de5e5758 thread_start + 4
Thread 5:
0 libsystem_kernel.dylib 0x00000001c0b344fc mach_msg_trap + 8
1 CoreFoundation 0x00000001928e7e58 __CFRunLoopServiceMachPort + 368
2 CoreFoundation 0x00000001928e1cf8 __CFRunLoopRun + 1208
3 CoreFoundation 0x00000001928e1308 CFRunLoopRunSpecific + 596
4 CoreFoundation 0x00000001928e23f4 CFRunLoopRun + 60
5 XXX 0x0000000100d22548 -[BCNRunLoopThread threadLoop] (BCNRunLoopThread.m:113)
6 Foundation 0x0000000193d4230c __NSThread__start__ + 860
7 libsystem_pthread.dylib 0x00000001de5dcbfc _pthread_start + 316
8 libsystem_pthread.dylib 0x00000001de5e5758 thread_start + 4
Thread 6:
0 libsystem_kernel.dylib 0x00000001c0b344fc mach_msg_trap + 8
1 CoreFoundation 0x00000001928e7e58 __CFRunLoopServiceMachPort + 368
2 CoreFoundation 0x00000001928e1cf8 __CFRunLoopRun + 1208
3 CoreFoundation 0x00000001928e1308 CFRunLoopRunSpecific + 596
4 CoreFoundation 0x00000001928e23f4 CFRunLoopRun + 60
5 CoreMotion 0x000000019da78c78 CLClientCreateIso6709Notation + 196100
6 libsystem_pthread.dylib 0x00000001de5dcbfc _pthread_start + 316
7 libsystem_pthread.dylib 0x00000001de5e5758 thread_start + 4
Thread 7:
0 libsystem_kernel.dylib 0x00000001c0b344fc mach_msg_trap + 8
1 CoreFoundation 0x00000001928e7e58 __CFRunLoopServiceMachPort + 368
2 CoreFoundation 0x00000001928e1cf8 __CFRunLoopRun + 1208
3 CoreFoundation 0x00000001928e1308 CFRunLoopRunSpecific + 596
4 AudioSession 0x000000019a390f20 GenericRunLoopThread::Entry(void*) + 160
5 AudioSession 0x000000019a3930d8 CAPThread::Entry(CAPThread*) + 88
6 libsystem_pthread.dylib 0x00000001de5dcbfc _pthread_start + 316
7 libsystem_pthread.dylib 0x00000001de5e5758 thread_start + 4
Thread 8:
0 libsystem_kernel.dylib 0x00000001c0b344fc mach_msg_trap + 8
1 CoreFoundation 0x00000001928e7e58 __CFRunLoopServiceMachPort + 368
2 CoreFoundation 0x00000001928e1cf8 __CFRunLoopRun + 1208
3 CoreFoundation 0x00000001928e1308 CFRunLoopRunSpecific + 596
4 CFNetwork 0x00000001931bfb38 _CFURLStorageSessionCopyCache + 64264
5 Foundation 0x0000000193d4230c __NSThread__start__ + 860
6 libsystem_pthread.dylib 0x00000001de5dcbfc _pthread_start + 316
7 libsystem_pthread.dylib 0x00000001de5e5758 thread_start + 4
Thread 9:
0 libsystem_kernel.dylib 0x00000001c0b344fc mach_msg_trap + 8
1 CoreFoundation 0x00000001928e7e58 __CFRunLoopServiceMachPort + 368
2 CoreFoundation 0x00000001928e1cf8 __CFRunLoopRun + 1208
3 CoreFoundation 0x00000001928e1308 CFRunLoopRunSpecific + 596
4 WebCore 0x00000001a00961ac RunWebThread(void*) + 684
5 libsystem_pthread.dylib 0x00000001de5dcbfc _pthread_start + 316
6 libsystem_pthread.dylib 0x00000001de5e5758 thread_start + 4
Thread 10:
0 libsystem_kernel.dylib 0x00000001c0b5a0a4 __workq_kernreturn + 8
1 libsystem_pthread.dylib 0x00000001de5e574c start_wqthread + 4
Thread 11:
0 libsystem_kernel.dylib 0x00000001c0b5a0a4 __workq_kernreturn + 8
1 libsystem_pthread.dylib 0x00000001de5e574c start_wqthread + 4
Thread 12:
0 libsystem_kernel.dylib 0x00000001c0b5a0a4 __workq_kernreturn + 8
1 libsystem_pthread.dylib 0x00000001de5e574c start_wqthread + 4
Thread 13:
0 libsystem_kernel.dylib 0x00000001c0b5a0a4 __workq_kernreturn + 8
1 libsystem_pthread.dylib 0x00000001de5e574c start_wqthread + 4
Thread 14:
0 libsystem_kernel.dylib 0x00000001c0b5a0a4 __workq_kernreturn + 8
1 libsystem_pthread.dylib 0x00000001de5e574c start_wqthread + 4
Thread 15:
0 libsystem_kernel.dylib 0x00000001c0b5a0a4 __workq_kernreturn + 8
1 libsystem_pthread.dylib 0x00000001de5e574c start_wqthread + 4
Thread 16:
0 libsystem_kernel.dylib 0x00000001c0b590cc __psynch_cvwait + 8
1 JavaScriptCore 0x000000019cce7978 WTF::ParkingLot::parkConditionallyImpl(void const*, WTF::ScopedLambda<bool ()> const&, WTF::ScopedLambda<void ()> const&, WTF::TimeWithDynamicClockType const&) + 2776
2 JavaScriptCore 0x000000019c522d1c bool WTF::Condition::waitUntil<WTF::Lock>(WTF::Lock&, WTF::TimeWithDynamicClockType const&) + 192
3 JavaScriptCore 0x000000019ccb41e8 WTF::Detail::CallableWrapper<WTF::AutomaticThread::start(WTF::AbstractLocker const&)::$_0, void>::call() + 200
4 JavaScriptCore 0x000000019cd0b84c WTF::Thread::entryPoint(WTF::Thread::NewThreadContext*) + 312
5 JavaScriptCore 0x000000019cd0e00c WTF::wtfThreadEntryPoint(void*) + 12
6 libsystem_pthread.dylib 0x00000001de5dcbfc _pthread_start + 316
7 libsystem_pthread.dylib 0x00000001de5e5758 thread_start + 4
Thread 17:
0 libsystem_kernel.dylib 0x00000001c0b590cc __psynch_cvwait + 8
1 JavaScriptCore 0x000000019cce7978 WTF::ParkingLot::parkConditionallyImpl(void const*, WTF::ScopedLambda<bool ()> const&, WTF::ScopedLambda<void ()> const&, WTF::TimeWithDynamicClockType const&) + 2776
2 JavaScriptCore 0x000000019c522d1c bool WTF::Condition::waitUntil<WTF::Lock>(WTF::Lock&, WTF::TimeWithDynamicClockType const&) + 192
3 JavaScriptCore 0x000000019ccb41e8 WTF::Detail::CallableWrapper<WTF::AutomaticThread::start(WTF::AbstractLocker const&)::$_0, void>::call() + 200
4 JavaScriptCore 0x000000019cd0b84c WTF::Thread::entryPoint(WTF::Thread::NewThreadContext*) + 312
5 JavaScriptCore 0x000000019cd0e00c WTF::wtfThreadEntryPoint(void*) + 12
6 libsystem_pthread.dylib 0x00000001de5dcbfc _pthread_start + 316
7 libsystem_pthread.dylib 0x00000001de5e5758 thread_start + 4
Thread 18:
0 libsystem_kernel.dylib 0x00000001c0b590cc __psynch_cvwait + 8
1 JavaScriptCore 0x000000019cce7978 WTF::ParkingLot::parkConditionallyImpl(void const*, WTF::ScopedLambda<bool ()> const&, WTF::ScopedLambda<void ()> const&, WTF::TimeWithDynamicClockType const&) + 2776
2 JavaScriptCore 0x000000019c522d1c bool WTF::Condition::waitUntil<WTF::Lock>(WTF::Lock&, WTF::TimeWithDynamicClockType const&) + 192
3 JavaScriptCore 0x000000019ccb41e8 WTF::Detail::CallableWrapper<WTF::AutomaticThread::start(WTF::AbstractLocker const&)::$_0, void>::call() + 200
4 JavaScriptCore 0x000000019cd0b84c WTF::Thread::entryPoint(WTF::Thread::NewThreadContext*) + 312
5 JavaScriptCore 0x000000019cd0e00c WTF::wtfThreadEntryPoint(void*) + 12
6 libsystem_pthread.dylib 0x00000001de5dcbfc _pthread_start + 316
7 libsystem_pthread.dylib 0x00000001de5e5758 thread_start + 4
Thread 19:
0 libsystem_kernel.dylib 0x00000001c0b590cc __psynch_cvwait + 8
1 JavaScriptCore 0x000000019cce7978 WTF::ParkingLot::parkConditionallyImpl(void const*, WTF::ScopedLambda<bool ()> const&, WTF::ScopedLambda<void ()> const&, WTF::TimeWithDynamicClockType const&) + 2776
2 JavaScriptCore 0x000000019c522d1c bool WTF::Condition::waitUntil<WTF::Lock>(WTF::Lock&, WTF::TimeWithDynamicClockType const&) + 192
3 JavaScriptCore 0x000000019ccb41e8 WTF::Detail::CallableWrapper<WTF::AutomaticThread::start(WTF::AbstractLocker const&)::$_0, void>::call() + 200
4 JavaScriptCore 0x000000019cd0b84c WTF::Thread::entryPoint(WTF::Thread::NewThreadContext*) + 312
5 JavaScriptCore 0x000000019cd0e00c WTF::wtfThreadEntryPoint(void*) + 12
6 libsystem_pthread.dylib 0x00000001de5dcbfc _pthread_start + 316
7 libsystem_pthread.dylib 0x00000001de5e5758 thread_start + 4
Thread 20:
0 libsystem_kernel.dylib 0x00000001c0b590cc __psynch_cvwait + 8
1 JavaScriptCore 0x000000019cce7978 WTF::ParkingLot::parkConditionallyImpl(void const*, WTF::ScopedLambda<bool ()> const&, WTF::ScopedLambda<void ()> const&, WTF::TimeWithDynamicClockType const&) + 2776
2 JavaScriptCore 0x000000019c522d1c bool WTF::Condition::waitUntil<WTF::Lock>(WTF::Lock&, WTF::TimeWithDynamicClockType const&) + 192
3 JavaScriptCore 0x000000019ccb41e8 WTF::Detail::CallableWrapper<WTF::AutomaticThread::start(WTF::AbstractLocker const&)::$_0, void>::call() + 200
4 JavaScriptCore 0x000000019cd0b84c WTF::Thread::entryPoint(WTF::Thread::NewThreadContext*) + 312
5 JavaScriptCore 0x000000019cd0e00c WTF::wtfThreadEntryPoint(void*) + 12
6 libsystem_pthread.dylib 0x00000001de5dcbfc _pthread_start + 316
7 libsystem_pthread.dylib 0x00000001de5e5758 thread_start + 4
Thread 2 crashed with arm64 Thread State:
x21: 0x000000016f9d2db8 x2: 0x0000000000000000 x16: 0x00000001de5d8a70 x3: 0xfffffffffffffff1
x22: 0x000283d6bbc80020 x4: 0x0000000000000065 x17: 0x0000000000000002 cpsr: 0x0000000080000000
x5: 0x0000000000000074 x23: 0x000283d6bbc80000 x6: 0x000000000000006d x18: 0x0000000000000000
x10: 0x0000000000000000 lr: 0x0000000100b02be4 x7: 0x000000016f9d2cc0 x24: 0x000000016f9d2e78
x11: 0x0000000000000000 x8: 0x000283d6bbc80000 x19: 0x000000016f9d2d78 x25: 0x00000000000001bf
x9: 0x0000000000000000 x12: 0x0000010000000000 fp: 0x000000016f9d2d10 x26: 0x00000000016926bc
x13: 0x0000000000000000 pc: 0x0000000100b0285c x27: 0x0000000282848d80 x14: 0x0000000000000000
x20: 0x0000000283d7000e x0: 0x000000016f9d2db8 sp: 0x000000016f9d2d00 x28: 0xfffffffffffffffa
x15: 0x0000000000000000 x1: 0x000283d6bbc80020
Binary Images:
0x00000001007fc000 - 0x0000000103623fff +XXX arm64 <c189a7ec0d013a6e91e8356f25557e17> /private/var/containers/Bundle/Application/4C596567-0E15-4BA0-AEA6-CA5C8FA9C08D/XXX.app/XXX
0x0000000103e0c000 - 0x0000000103e13fff +MSMapNavigationTelemetryAria arm64 <ccbc8133a7853166838563025d317a3f> /private/var/containers/Bundle/Application/4C596567-0E15-4BA0-AEA6-CA5C8FA9C08D/XXX.app/Frameworks/MSMapNavigationTelemetryAria.framework/MSMapNavigationTelemetryAria
0x0000000103fd4000 - 0x0000000104057fff +AriaObjC arm64 <bdb7a27f41433458b51b38a0378af57b> /private/var/containers/Bundle/Application/4C596567-0E15-4BA0-AEA6-CA5C8FA9C08D/XXX.app/Frameworks/AriaObjC.framework/AriaObjC
0x00000001040d4000 - 0x00000001049e7fff +MicrosoftCognitiveServicesSpeech arm64 <da051163ba4837bbb12f9a2646df918a> /private/var/containers/Bundle/Application/4C596567-0E15-4BA0-AEA6-CA5C8FA9C08D/XXX.app/Frameworks/MicrosoftCognitiveServicesSpeech.framework/MicrosoftCognitiveServicesSpeech
0x0000000104d3c000 - 0x0000000104d57fff +MicrosoftMapsMicrosoftTextToSpeech arm64 <c88b1cafaad639e697545c5be49cddf7> /private/var/containers/Bundle/Application/4C596567-0E15-4BA0-AEA6-CA5C8FA9C08D/XXX.app/Frameworks/MicrosoftMapsMicrosoftTextToSpeech.framework/MicrosoftMapsMicrosoftTextToSpeech
0x0000000104d98000 - 0x0000000105bbffff +MicrosoftMapsNavigation arm64 <976d81dfa64e3143973c9b20e23c1231> /private/var/containers/Bundle/Application/4C596567-0E15-4BA0-AEA6-CA5C8FA9C08D/XXX.app/Frameworks/MicrosoftMapsNavigation.framework/MicrosoftMapsNavigation
0x0000000107dbc000 - 0x0000000107dd7fff +MicrosoftNavigationGPSTrace arm64 <ceb787dcccdc3289a554485d46e9503c> /private/var/containers/Bundle/Application/4C596567-0E15-4BA0-AEA6-CA5C8FA9C08D/XXX.app/Frameworks/MicrosoftNavigationGPSTrace.framework/MicrosoftNavigationGPSTrace
0x0000000107e14000 - 0x0000000107e2bfff +SSZipArchive arm64 <d0d22c511aa935929a0340346a229886> /private/var/containers/Bundle/Application/4C596567-0E15-4BA0-AEA6-CA5C8FA9C08D/XXX.app/Frameworks/SSZipArchive.framework/SSZipArchive
0x0000000192557000 - 0x000000019259bfff libdispatch.dylib arm64e <9555d7d99c923af39837ae1f5aa7da44> /usr/lib/system/libdispatch.dylib
0x000000019259c000 - 0x00000001925d8fff libdyld.dylib arm64e <ff7d256792773aa6b3dd2c5748e432a6> /usr/lib/system/libdyld.dylib
0x0000000192845000 - 0x0000000192c04fff CoreFoundation arm64e <338f58b19b7538a0b908e2574ab1d39a> /System/Library/Frameworks/CoreFoundation.framework/CoreFoundation
0x0000000192f74000 - 0x0000000193406fff CFNetwork arm64e <df2aa3047ef2311688065072ece34942> /System/Library/Frameworks/CFNetwork.framework/CFNetwork
0x0000000193bc8000 - 0x0000000193e7efff Foundation arm64e <4e7d1ff66b6438339e60cc662afe2647> /System/Library/Frameworks/Foundation.framework/Foundation
0x0000000194795000 - 0x0000000195ba0fff UIKitCore arm64e <41d9bf6284393b2199594e27e75c294e> /System/Library/PrivateFrameworks/UIKitCore.framework/UIKitCore
0x000000019a384000 - 0x000000019a39bfff AudioSession arm64e <1e000caa0b2034debab4ba6000e48199> /System/Library/PrivateFrameworks/AudioSession.framework/AudioSession
0x000000019bcbe000 - 0x000000019bd3dfff libsystem_c.dylib arm64e <117637f82c663b93b239a0e23fc95d62> /usr/lib/system/libsystem_c.dylib
0x000000019bd89000 - 0x000000019ce59fff JavaScriptCore arm64e <dbc92bff45e83eb0b670612c8cc19b56> /System/Library/Frameworks/JavaScriptCore.framework/JavaScriptCore
0x000000019d92c000 - 0x000000019db9ffff CoreMotion arm64e <ba3987d6a1af360aa6c324399bf3d66d> /System/Library/Frameworks/CoreMotion.framework/CoreMotion
0x000000019f534000 - 0x00000001a1adbfff WebCore arm64e <dab838aed09e3e3aaadfe0edafcc6902> /System/Library/PrivateFrameworks/WebCore.framework/WebCore
0x00000001a1f36000 - 0x00000001a1fbffff FrontBoardServices arm64e <7c0b0af0337138af85345e4bb65286f4> /System/Library/PrivateFrameworks/FrontBoardServices.framework/FrontBoardServices
0x00000001a74ea000 - 0x00000001a7545fff libc++.1.dylib arm64e <a0b465d224273dd08577866a3f211ebb> /usr/lib/libc++.1.dylib
0x00000001a9f61000 - 0x00000001a9f69fff GraphicsServices arm64e <04a3f8ac0afa3689ab0c613cf170255a> /System/Library/PrivateFrameworks/GraphicsServices.framework/GraphicsServices
0x00000001c0b30000 - 0x00000001c0b62fff libsystem_kernel.dylib arm64e <ef6b203fbeed30698623bf884b0f2bad> /usr/lib/system/libsystem_kernel.dylib
0x00000001de5d3000 - 0x00000001de5d9fff libsystem_platform.dylib arm64e <987d48d53caa34d79141c0bd6e2351e8> /usr/lib/system/libsystem_platform.dylib
0x00000001de5db000 - 0x00000001de5e6fff libsystem_pthread.dylib arm64e <9f849e98f7423b3db01a61f75acf0540> /usr/lib/system/libsystem_pthread.dylib
@iCodeWoods - this seems to be the scenario where Thread0 is exiting, while Thread2 is still trying to upload the events. Please refer to the use-after-free.md on how to properly shutdown the application without crash.
We are also observing similar crashes in Teams mobile iOS. Not able to reproduce the crash though. Mainly happening in the logTrace.
cc: @aamittal1989
Please refer to comment here : https://github.com/microsoft/cpp_client_telemetry/issues/1012#issuecomment-1115758486
@iCodeWoods , @nishchith-cp - Did above suggestion worked, or are you still seeing this issue?
I was blocked from updating the SDK to the latest due to API issues, Hence couldn't verify this. Will be updating and making these changes this month.
@tachtevrenidis @iCodeWoods @nishchith-cp - Keeping it open for this week if there is any repro of the issue. As mentioned earlier, if this issue is happening during shutdown, Please refer to the use-after-free.md on how to properly shutdown the application without crash.
Hey @lalitb
I am still seeing the crashes after making the below changes.
- Updated the SDK to the latest version
- Calling the below method on app termination (before force quit also) scenarios of the application.
ODWLogManager.flush()
ODWLogManager.applicationWillTerminate() // This inturn calls pauseTransmission and flushAndTeardown
Attaching the reports here. TeamsAppCrash.txt
cc: @aamittal1989
@nishchith-cp - This crash seems to be coming from ongoing requests which can't be stopped/paused using pauseTransmission, and flushAndTearDown. As of now, you can try to wait for random time between pause and teardown. This will reduce the possibility of crash but won't eliminate it. The more complete solution needs to be implemented in v4 release - #822. Please raise a dependency ask to our team for this to be taken care in next semester planning asap. Reach out to our PM Carter Socha for that. I don't see any better solution for this as of now.
@nishchith-cp - Can you confirm if the latest crash is during app shutdown? In that case, can you ensure that all the ongoing threads are joined to main thread before shutdown, and before invoking flush and applicationWillTerminate from main thread. Looking into the crash dump, there are threads in the application which are still trying to send the event.
Hey @lalitb
With the proposed fix we still observed crashes during app termination. We added a fix to stop any telemetry being logged on app termination or the app force quit scenarios. Will continue to monitor.
Though we are able to see crashes pointing to OneDS SDK when we force quit the application. The crash log I attached is mainly when the app is being forced to quit by calling exit(0) in scenarios like AppCenter app update, some settings changes, etc.
Below crash on app force quit scenario. report-2517411459120009999-fc42b211-6b47-42a7-9dff-88fea4c5d731.txt
Is there a way we can join the ongoing thread to the main thread? I don't this so. Once the task in the thread is triggered we don't have control over it.
Is there a way we can join the ongoing thread to the main thread? I don't this so. Once the task in the thread is triggered we don't have control over it.
Why is this not possible. Just curious - Which thread library is used here? In case of force exit, the 1ds sdk library behavior is undefined if there are application threads still trying to send the events.
@lalitb We are using dispatch_queue and once the task is dispatched we don't have any control over it. We cannot log events on the main thread.
Hey @lalitb With the updated SDK and the clean-up changes we are seeing around 43.5k crashes on app termination flow with 100% rollout. Can we do something from SDK side to avoid these crashes. Or any more suggestions on app side changes?
We have created below
Here is the crash report. report-2517392601050009999-8d6601a2-791f-4378-8cd9-9fcd6a0947b8.txt
Below is the dependency task craeted. https://dev.azure.com/msazure/One/_workitems/edit/15323230 cc: @aamittal1989
@iCodeWoods Are you still seeing these crashes in AppCenter post the suggested fix?