clarity icon indicating copy to clipboard operation
clarity copied to clipboard
verified publisher icon microsoft

Error in lib EXC_BAD_ACCESS KERN_INVALID_ADDRESS in iOS

Open Headmast opened this issue 1 year ago • 3 comments

Describe the bug About 1% of sessions on prod fail with error.

Repro Steps I can't reproduce myself.

Screenshots Screenshot 2024-08-27 at 11 48 39

Screenshot 2024-08-27 at 11 47 16

Project info iOS application Clarity version 1.0.1

Headmast avatar Aug 27 '24 08:08 Headmast

Thanks @Headmast for reporting this issue. You've mentioned that you use Clarity version 1.0.1. However, we released version 2.1.0 few days ago in which we had fixes for similar issues. Could you please update Clarity and let us know if it resolves the issue?

amralaa-MSFT avatar Aug 27 '24 12:08 amralaa-MSFT

@amralaa-MSFT could you help, I saw new tag 1.0.2 yesterday. What should I use 2.1.0 or 1.0.2?

Headmast avatar Aug 29 '24 05:08 Headmast

@Headmast Please use version 2.1.0

amralaa-MSFT avatar Aug 29 '24 08:08 amralaa-MSFT