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Clarity does not show the full heatmaps of my site.

Open jcariasmctv opened this issue 1 year ago • 3 comments

I have installed the Clarity Script on several websites , so far so good , Clarity started collecting the login data on all websites correctly ,

however I noticed that on one of the sites when using the heat map , Clarity does not let me scroll the entire page , it gets stuck only at the beginning of the site.

I attach a printout of the example and I hope this verification.

Captura de Pantalla 2023-11-14 a la(s) 3 54 55 p m

My project in clarity: play.caracoltv.com

jcariasmctv avatar Nov 14 '23 21:11 jcariasmctv

The same is happening to my sites.

ravinglunatech avatar Nov 30 '23 15:11 ravinglunatech

Use the devtool to see if there are any problems? If not, your best bet would be re-install it from scratch.

cyfyifanchen avatar Feb 18 '24 05:02 cyfyifanchen

https://github.com/microsoft/clarity/issues/416 It says the issue is fixed.

cyfyifanchen avatar Feb 29 '24 04:02 cyfyifanchen

The issue is fixed. Feel free to reopen this thread if you encounter any additional concerns.

AbdelrhmanMagdy avatar Apr 18 '24 14:04 AbdelrhmanMagdy

Hello, i am having the same Issue. My heatmap is stuck at the very top. "Scroll data" appears to also see the only top of my page as 100% height since it says that all visitors reached every scrolled % from 5% to 100%.

FrontendCasper avatar Jun 13 '24 07:06 FrontendCasper