botbuilder-dotnet icon indicating copy to clipboard operation
botbuilder-dotnet copied to clipboard

Installation events coming on uninstallation for bot app

Open viveknuna opened this issue 1 year ago • 2 comments

When the app is deployed via policy across an organization with many users, due to an issue with roughly 20-25% of the users, the installation does not happen. When these users try to uninstall the bot, the default welcome messages get sent to them instead of the app getting uninstalled.

Microsoft Teams is sending us both an uninstallation event and an installation event due to which a welcome message gets sent to those users.

PS: The installation issue has already been fixed. This bug has been created to track the uninstallation issue from Microsoft's side.

Steps to Reproduce: 1) Select the app on the left chat history of MS Teams 2) Right-click and click on uninstall

Actual Results: A default welcome message is sent to the users.

Expected Results: The app should be uninstalled.

viveknuna avatar Dec 02 '24 06:12 viveknuna

@viveknuna - Thank you for your inquiry about your Teams app development issue! could you please provide the following details? Teams Client Version: What version of the Teams client are you using? Manifest Package: If applicable, please share the manifest package for your app. Sample link: Which sample are you using? This information will help us better understand the situation and provide a more accurate response.

Nivedipa-MSFT avatar Dec 02 '24 08:12 Nivedipa-MSFT

@viveknuna - Could you please confirm if your issue is resolved, or are you still facing it? If yes, could you please share your minimal code snippet here?

Nivedipa-MSFT avatar Dec 24 '24 19:12 Nivedipa-MSFT