microsoft
The guest operating system reported that it failed with the following error codes: ErrorCode0: 0x0, ErrorCode1: 0x0, ErrorCode2: 0x0, ErrorCode3: 0x0, ErrorCode4: 0x0, PreOSId: 0, VTL 0x0.
Windows Version
Microsoft Windows [Version 10.0.26100.4061]
WSL Version
WSL version: 2.4.13.0
Are you using WSL 1 or WSL 2?
- [x] WSL 2
- [ ] WSL 1
Kernel Version
Linux version 5.15.167.4-microsoft-standard-WSL2 (root@f9c826d3017f) (gcc (GCC) 11.2.0, GNU ld (GNU Binutils) 2.37) #1 SMP Tue Nov 5 00:21:55 UTC 2024
Distro Version
Ubuntu 20.04
Other Software
WSL version: 2.4.13.0 Kernel version: 5.15.167.4-1 WSLg version: 1.0.65 MSRDC version: 1.2.5716 Direct3D version: 1.611.1-81528511 DXCore version: 10.0.26100.1-240331-1435.ge-release Windows version: 10.0.26100.4061
Repro Steps
Happens always ,as long as you run a command that continuously outputs terminal logs, it is easy to crash, almost 100%. For example, kernel compilation.
Expected Behavior
not to crash
Actual Behavior
crashes through the day [已退出进程，代码为 1 (0x00000001)] 现在可以使用Ctrl+D关闭此终端，或按 Enter 重新启动。
Diagnostic Logs
'F6B9B96A-0819-4E3F-A24C-DBF6F80449C2' has encountered a fatal error. The guest operating system reported that it failed with the following error codes: ErrorCode0: 0x0, ErrorCode1: 0x0, ErrorCode2: 0x0, ErrorCode3: 0x0, ErrorCode4: 0x0, PreOSId: 0, VTL 0x0. If the problem persists, contact Product Support for the guest operating system. (Virtual machine ID F6B9B96A-0819-4E3F-A24C-DBF6F80449C2)
Guest message: [ 64.296013] R10: 0000000000000000 R11: 0000000000000202 R12: 00005566817d2450 [ 64.296625] R13: 00005566817ddf90 R14: 00005566817dbc59 R15: 00005566817dbc62 [ 64.297235] </TASK> [ 64.297364] Modules linked in: [ 64.297528] divide error: 0000 [#2] SMP NOPTI [ 64.297613] ---[ end trace 0fdbed71043900fb ]--- [ 64.297806] CPU: 15 PID: 10022 Comm: make Tainted: G D 5.15.167.4-microsoft-standard-WSL2 #1 [ 64.298173] RIP: 0010:__check_heap_object+0x39/0xd0 [ 64.298661] RIP: 0010:__check_heap_object+0x39/0xd0 [ 64.298879] Code: 89 cf 48 2b 15 18 8c 43 01 48 c1 fa 06 48 c1 e2 0c 48 03 15 19 8c 43 01 48 39 d0 0f 82 83 00 00 00 41 8b 71 18 48 29 d0 48 99 <48> f7 fe 41 8b 81 b0 00 00 00 39 d0 77 1b 41 8b 89 b4 00 00 00 41 [ 64.299086] Code: 89 cf 48 2b 15 18 8c 43 01 48 c1 fa 06 48 c1 e2 0c 48 03 15 19 8c 43 01 48 39 d0 0f 82 83 00 00 00 41 8b 71 18 48 29 d0 48 99 <48> f7 fe 41 8b 81 b0 00 00 00 39 d0 77 1b 41 8b 89 b4 00 00 00 41 [ 64.299808] RSP: 0018:ffffbe2ed343fe28 EFLAGS: 00010246 [ 64.300784] RSP: 0018:ffffbe2ed3857e28 EFLAGS: 00010202 [ 64.301058] RAX: 0000000000000000 RBX: 00000000000000e6 RCX: 0000000000000000 [ 64.301313] RAX: 0000000000000c8c RBX: 0000000000000013 RCX: 0000000000000000 [ 64.301314] RDX: 0000000000000000 RSI: 0000000000000000 RDI: 0000000000000000 [ 64.301315] RBP: ffff95149084ec9f R08: 0000000000000013 R09: ffff951409491341 [ 64.301769] RDX: 0000000000000000 RSI: 0000000000000000 RDI: 0000000000000000 [ 64.302133] R10: fefefefefefefeff R11: 8080808080808080 R12: ffff95149084ec8c [ 64.302485] RBP: ffff9514859a60e6 R08: 00000000000000e6 R09: ffff951449f5c821 [ 64.302893] R13: 0000000000000000 R14: 0000000000000000 R15: 0000000000000013 [ 64.303193] R10: fefefefefefefeff R11: 8080808080808080 R12: ffff9514859a6000 [ 64.303552] FS: 00007f7e78e7d740(0000) GS:ffff9515039c0000(0000) knlGS:0000000000000000 [ 64.303845] R13: 0000000000000000 R14: 0000000000000037 R15: 00000000000000e6 [ 64.304150] CS: 0010 DS: 0000 ES: 0000 CR0: 0000000080050033 [ 64.304560] FS: 00007f50771ff740(0000) GS:ffff951503840000(0000) knlGS:0000000000000000 [ 64.304836] CR2: 00007f61529ca000 CR3: 0000000094310001 CR4: 0000000000370ea0 [ 64.305150] CS: 0010 DS: 0000 ES: 0000 CR0: 0000000080050033 [ 64.305475] Call Trace: [ 64.305833] CR2: 000056078a697188 CR3: 000000008fe3c004 CR4: 0000000000370ea0 [ 64.306174] <TASK> [ 64.306460] Kernel panic - not syncing: Fatal exception [ 64.306575] ? __die_body.cold+0x1a/0x1f [ 64.307390] ? die+0x2b/0x50 [ 64.307521] ? do_trap+0xd0/0x120 [ 64.307641] ? do_error_trap+0x65/0x80 [ 64.307770] ? __check_heap_object+0x39/0xd0 [ 64.307932] ? exc_divide_error+0x36/0x50 [ 64.308055] ? __check_heap_object+0x39/0xd0 [ 64.308214] ? asm_exc_divide_error+0x16/0x20 [ 64.308378] ? __check_heap_object+0x39/0xd0 [ 64.308559] __check_object_size+0x146/0x160 [ 64.308723] copy_strings.isra.0+0x17b/0x370 [ 64.308887] do_execveat_common.isra.0+0x14f/0x230 [ 64.309050] __x64_sys_execve+0x33/0x40 [ 64.309172] do_syscall_64+0x35/0xb0 [ 64.309289] entry_SYSCALL_64_after_hwframe+0x6c/0xd6 [ 64.309458] RIP: 0033:0x7f7e78f6317b [ 64.309589] Code: 41 89 01 eb da 66 2e 0f 1f 84 00 00 00 00 00 f7 d8 64 41 89 01 eb d6 0f 1f 84 00 00 00 00 00 f3 0f 1e fa b8 3b 00 00 00 0f 05 <48> 3d 01 f0 ff ff 73 01 c3 48 8b 0d e5 8c 10 00 f7 d8 64 89 01 48 [ 64.310167] RSP: 002b:00007ffc53f44a78 EFLAGS: 00000202 ORIG_RAX: 000000000000003b [ 64.310417] RAX: ffffffffffffffda RBX: 00005577db806e50 RCX: 00007f7e78f6317b [ 64.310659] RDX: 00005577db82cc80 RSI: 00005577db806e50 RDI: 00005577db7e8980 [ 64.310914] RBP: 00007ffc53f44b00 R08: 00007ffc53f44ab0 R09: 000000000000000b [ 64.311157] R10: 0000000000000000 R11: 0000000000000202 R12: 00005577db82cc80 [ 64.311405] R13: 00005577db7e8980 R14: 0000000000000001 R15: 0000000000000002 [ 64.311673] </TASK> [ 64.311760] Modules linked in: [ 64.331923] Kernel Offset: 0x26000000 from 0xffffffff81000000 (relocation range: 0xffffffff80000000-0xffffffffbfffffff)
'BEE19303-2892-4CDA-9673-63163A77C97F' has encountered a fatal error. The guest operating system reported that it failed with the following error codes: ErrorCode0: 0x0, ErrorCode1: 0x0, ErrorCode2: 0x0, ErrorCode3: 0x0, ErrorCode4: 0x0, PreOSId: 0, VTL 0x0. If the problem persists, contact Product Support for the guest operating system. (Virtual machine ID BEE19303-2892-4CDA-9673-63163A77C97F)
Guest message: [ 6.224145] WSL (325) ERROR: CheckConnection: connect() failed: 101 [ 6.706288] TCP: eth0: Driver has suspect GRO implementation, TCP performance may be compromised. [ 39.641987] divide error: 0000 [#1] SMP NOPTI [ 39.642422] CPU: 10 PID: 8836 Comm: make Not tainted 5.15.167.4-microsoft-standard-WSL2 #1 [ 39.642859] RIP: 0010:__check_heap_object+0x39/0xd0 [ 39.643167] Code: 89 cf 48 2b 15 18 8c 43 01 48 c1 fa 06 48 c1 e2 0c 48 03 15 19 8c 43 01 48 39 d0 0f 82 83 00 00 00 41 8b 71 18 48 29 d0 48 99 <48> f7 fe 41 8b 81 b0 00 00 00 39 d0 77 1b 41 8b 89 b4 00 00 00 41 [ 39.644144] RSP: 0018:ffffafe41578fe28 EFLAGS: 00010206 [ 39.644399] RAX: 00000000000008ca RBX: 0000000000000022 RCX: 0000000000000000 [ 39.644776] RDX: 0000000000000000 RSI: 0000000000000000 RDI: 0000000000000000 [ 39.645226] RBP: ffff9181139958ec R08: 0000000000000022 R09: ffff918113f1de39 [ 39.645618] R10: fefefefefefefeff R11: 8080808080808080 R12: ffff9181139958ca [ 39.646091] R13: 0000000000000000 R14: 0000000000000000 R15: 0000000000000022 [ 39.646522] FS: 00007f5bb7b8c740(0000) GS:ffff9181c3880000(0000) knlGS:0000000000000000 [ 39.646916] CS: 0010 DS: 0000 ES: 0000 CR0: 0000000080050033 [ 39.647246] CR2: 000056107a505068 CR3: 0000000034d84005 CR4: 0000000000370ea0 [ 39.647805] Call Trace: [ 39.648038] <TASK> [ 39.648223] ? __die_body.cold+0x1a/0x1f [ 39.648542] ? die+0x2b/0x50 [ 39.648751] ? do_trap+0xd0/0x120 [ 39.649104] ? do_error_trap+0x65/0x80 [ 39.649407] ? __check_heap_object+0x39/0xd0 [ 39.649881] ? exc_divide_error+0x36/0x50 [ 39.650126] ? __check_heap_object+0x39/0xd0 [ 39.650552] ? asm_exc_divide_error+0x16/0x20 [ 39.650981] ? __check_heap_object+0x39/0xd0 [ 39.651281] __check_object_size+0x146/0x160 [ 39.651585] copy_strings.isra.0+0x17b/0x370 [ 39.651944] do_execveat_common.isra.0+0x14f/0x230 [ 39.652378] __x64_sys_execve+0x33/0x40 [ 39.652571] do_syscall_64+0x35/0xb0 [ 39.652776] entry_SYSCALL_64_after_hwframe+0x6c/0xd6 [ 39.653188] RIP: 0033:0x7f5bb7c7217b [ 39.653416] Code: 41 89 01 eb da 66 2e 0f 1f 84 00 00 00 00 00 f7 d8 64 41 89 01 eb d6 0f 1f 84 00 00 00 00 00 f3 0f 1e fa b8 3b 00 00 00 0f 05 <48> 3d 01 f0 ff ff 73 01 c3 48 8b 0d e5 8c 10 00 f7 d8 64 89 01 48 [ 39.654704] RSP: 002b:00007ffee626d3d8 EFLAGS: 00000202 ORIG_RAX: 000000000000003b [ 39.655108] RAX: ffffffffffffffda RBX: 000055f9bf955ed0 RCX: 00007f5bb7c7217b [ 39.655529] RDX: 000055f9bf962290 RSI: 000055f9bf955ed0 RDI: 00007ffee626d3e0 [ 39.656107] RBP: 00007ffee626d950 R08: 0000000000000fff R09: 000000000000000b [ 39.656915] R10: 0000000000000000 R11: 0000000000000202 R12: 000055f9bf962290 [ 39.657379] R13: 000055f9bf968bc0 R14: 000055f9bf971d8a R15: 000055f9bf971d98 [ 39.657883] </TASK> [ 39.658058] Modules linked in: [ 39.658385] ---[ end trace d619ac26ae6ac811 ]--- [ 39.658698] RIP: 0010:__check_heap_object+0x39/0xd0 [ 39.658962] Code: 89 cf 48 2b 15 18 8c 43 01 48 c1 fa 06 48 c1 e2 0c 48 03 15 19 8c 43 01 48 39 d0 0f 82 83 00 00 00 41 8b 71 18 48 29 d0 48 99 <48> f7 fe 41 8b 81 b0 00 00 00 39 d0 77 1b 41 8b 89 b4 00 00 00 41 [ 39.660027] RSP: 0018:ffffafe41578fe28 EFLAGS: 00010206 [ 39.660300] RAX: 00000000000008ca RBX: 0000000000000022 RCX: 0000000000000000 [ 39.660782] RDX: 0000000000000000 RSI: 0000000000000000 RDI: 0000000000000000 [ 39.661210] RBP: ffff9181139958ec R08: 0000000000000022 R09: ffff918113f1de39 [ 39.661756] R10: fefefefefefefeff R11: 8080808080808080 R12: ffff9181139958ca [ 39.662166] R13: 0000000000000000 R14: 0000000000000000 R15: 0000000000000022 [ 39.662601] FS: 00007f5bb7b8c740(0000) GS:ffff9181c3880000(0000) knlGS:0000000000000000 [ 39.663163] CS: 0010 DS: 0000 ES: 0000 CR0: 0000000080050033 [ 39.663548] CR2: 000056107a505068 CR3: 0000000034d84005 CR4: 0000000000370ea0 [ 39.664043] Kernel panic - not syncing: Fatal exception [ 39.684445] Kernel Offset: 0x35000000 from 0xffffffff81000000 (relocation range: 0xffffffff80000000-0xffffffffbfffffff)
Logs are required for review from WSL team
If this a feature request, please reply with '/feature'. If this is a question, reply with '/question'. Otherwise please attach logs by following the instructions below, your issue will not be reviewed unless they are added. These logs will help us understand what is going on in your machine.
How to collect WSL logs
Download and execute collect-wsl-logs.ps1 in an administrative powershell prompt:
Invoke-WebRequest -UseBasicParsing "https://raw.githubusercontent.com/microsoft/WSL/master/diagnostics/collect-wsl-logs.ps1" -OutFile collect-wsl-logs.ps1
Set-ExecutionPolicy Bypass -Scope Process -Force
.\collect-wsl-logs.ps1
The script will output the path of the log file once done.
If this is a networking issue, please use collect-networking-logs.ps1, following the instructions here
Once completed please upload the output files to this Github issue.
Click here for more info on logging If you choose to email these logs instead of attaching to the bug, please send them to [email protected] with the number of the github issue in the subject, and in the message a link to your comment in the github issue and reply with '/emailed-logs'.
![github-actions[bot] avatar](https://avatars.githubusercontent.com/in/15368?v=4 "Published by a pub.dev verified publisher"){kind=small}
Diagnostic information
.wslconfig found
Detected appx version: 2.4.13.0
Found evidence of kernel panic: [ 39.179105] Kernel panic - not syncing: Fatal exception
@deansay the relevant info in your call trace is asm_exc_divide_error indicating that the kernel detected a divide-by-zero error. I'd suggest a RAM test to make sure there are no memory issues. How much memory are you allocation to WSL?
Agree with @zcobol that doing a RAM test is probably a good idea. There have also been a couple of issues with those Intel CPUs with voltage issues that looked similar: #12238 and #12089. If you've got a CPU affected by that issue, that might be the root cause.
The Memtester test result is good, and the Windows memory diagnostic result is also Pass. The computer memory is 64G, and I tried to set it to 16G, and the fault still exists. However, when I limited the number of CPU processors to 4, the fault disappeared.