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WSL wont start after GPU change (Wsl/Service/CreateInstance/CreateVm/ConfigureGpu/HCS/ERROR_FILE_NOT_FOUND)

Open altheeagle opened this issue 11 months ago • 9 comments

Windows Version

icrosoft Windows [Version 10.0.26100.2894]

WSL Version

2.3.26.0

Are you using WSL 1 or WSL 2?

  • [x] WSL 2
  • [ ] WSL 1

Kernel Version

5.15.167.4-1

Distro Version

Ubuntu

Other Software

I've changed my Graphics Card from a Nvidia GTX 970 to a Intel Arc B580 today. After this I couldn't use WSL anymore. The GPU Driver is 32.0.101.6257 and the WHQL only option in the GPU Software is turned on.

Repro Steps

Run wsl.exe or wsl.exe -d ubuntu

Expected Behavior

A Linux Terminal shows up

Actual Behavior

Getting the Error Message:

The system cannot find the specified file. Errorcode: Wsl/Service/CreateInstance/CreateVm/ConfigureGpu/HCS/ERROR_FILE_NOT_FOUND

(translatet from the german version: Das System kann die angegebene Datei nicht finden. Fehlercode: Wsl/Service/CreateInstance/CreateVm/ConfigureGpu/HCS/ERROR_FILE_NOT_FOUND)

Diagnostic Logs

WslLogs-2025-01-24_17-23-02.zip

altheeagle avatar Jan 24 '25 16:01 altheeagle

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Diagnostic information 
.wslconfig found
Detected appx version: 2.3.26.0
Detected user visible error: Wsl/Service/CreateInstance/CreateVm/ConfigureGpu/HCS/ERROR_FILE_NOT_FOUND

github-actions[bot] avatar Jan 24 '25 16:01 github-actions[bot]

Additional Info what I already did:

Disabled the Windows-Subsystem for Linux, the Virtual Machine Plattform and the Hyper-V Features, rebooted and enabled them again.

also I ran wsl.exe --uninstall wsl.exe --update wsl.exe

all with the same outcome

altheeagle avatar Jan 24 '25 16:01 altheeagle

Same issue here... Just swapped the GPUs in this case.

vladislavdonchev avatar Jan 26 '25 13:01 vladislavdonchev

Today I tried a reinstall as described here Fix issues by reinstalling the current version of Windows - Microsoft Support and this helped. WSL is working again.

altheeagle avatar Jan 26 '25 13:01 altheeagle

Today I tried a reinstall as described here Fix issues by reinstalling the current version of Windows - Microsoft Support and this helped. WSL is working again.

Yeah, unfortunately no luck here... I'm gonna have to keep digging.

vladislavdonchev avatar Jan 26 '25 16:01 vladislavdonchev

Update

So far I've tried:

  1. Putting the GPUs in the previous order.
  2. Manually re-installing all virtualization components - Containers, HyperV, Virtual Machine Platform, WSL.
  3. Reinstalling the Current Version of Windows.
  4. Rolling back Windows to a restore point from before the change - after rolling back WSL is broken and needs reinstall, which then results in the same issue.
  5. Trying with other distros...

vladislavdonchev avatar Jan 27 '25 06:01 vladislavdonchev

Final Update: I abandoned WSL and simply installed Ubuntu on Hyper-V. Everything is working fine and took less than a minute to set up...

vladislavdonchev avatar Jan 27 '25 14:01 vladislavdonchev

I solved it enabling Hyper-V on control panel, restarting, and then with a wsl.exe --uninstall. Installed wsl again and it's working now.

sadonay2 avatar Mar 10 '25 15:03 sadonay2

and without uninstalling? ... because it means we have to backup evthing before doing this

antonymarion avatar Nov 07 '25 09:11 antonymarion