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Published 20 hours ago • verified publisher icon microsoft

Amazon Appstore will not connect

Open jimrome opened this issue 1 year ago • 4 comments

Steps to reproduce

I Open the Amazon Appstore (it says it updated to latest version), and it always gives a connection error. My Internet connect is fine.

✔️ Expected Behavior

Should connect

❌ Actual Behavior

Connection error

Other Software

WSA 1.7.32815.0

Have you specified the version of Windows Subsystem for Android under Milestone?

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jimrome avatar Oct 20 '22 17:10 jimrome

Hi, it looks like you're running a much older version of WSA and the Amazon Appstore that might be leading to some networking issues. Have you tried updating to the latest version through the Microsoft Store (we've resolved many of these issues in our newer releases)?

hamza-usmani avatar Oct 20 '22 19:10 hamza-usmani

That's why I am trying to run the app store. I can't seem to update WSA. How do I get the latest WSA?

jimrome avatar Oct 20 '22 20:10 jimrome

Please uninstall the Amazon Appstore (which will uninstall the subsystem), and then follow the steps here to install the latest version.

hamza-usmani avatar Oct 21 '22 17:10 hamza-usmani

That worked. Thanks

jimrome avatar Oct 21 '22 22:10 jimrome