awake not observing the powertoys setting of keep awake indefinitely

[minoseah629]

Microsoft PowerToys version

0.85.1

Installation method

PowerToys auto-update

Running as admin

Yes

Area(s) with issue?

Awake

Steps to reproduce

PowerToysReport_2024-10-24-14-11-09.zip enable awake select keep awake indefinitely enable keep screen on

✔️ Expected Behavior

screen should not sleep

❌ Actual Behavior

screen sleeps

Other Software

No response

[similar-issues-ai[bot]]

We've found some similar issues:

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• #32544 , similarity score: 82%

If any of the above are duplicates, please consider closing this issue out and adding additional context in the original issue.

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[dend]

When you put Awake in this state, can you share the output of powercfg /requests?

[minoseah629]

hello @dend,

I am currently on 0.86.0 and it's no longer an issue.

But here is the output of your request:

DISPLAY: [PROCESS] \Device\HarddiskVolume3\Users\xxx.xxx\AppData\Local\PowerToys\PowerToys.Awake.exe

SYSTEM: [PROCESS] \Device\HarddiskVolume3\Users\xxx.xxx\AppData\Local\PowerToys\PowerToys.Awake.exe

AWAYMODE: None.

EXECUTION: None.

PERFBOOST: None.

ACTIVELOCKSCREEN: None.

[dend]

Thanks @minoseah629 - looks like Awake is working correctly then. Do keep me posted if this issue resurfaces. I will close the current item for now.

[minoseah629]

hello, this appears to be happening again.

the thing that changed was my machine updated to: 2024-11 Cumulative Update Preview for Windows 11 Version 23H2 for x64-based Systems (KB5046732)

PowerToysReport_2024-11-24-11-21-43.zip

powercfg /requests output: DISPLAY: None.

SYSTEM: None.

AWAYMODE: None.

EXECUTION: None.

PERFBOOST: None.

ACTIVELOCKSCREEN: None.

[dend]

@minoseah629 is this the output while Awake is running?

[minoseah629]

i believe it was running when i did it earlier. but double checking

@minoseah629 is this the output while Awake is running?

[minoseah629]

i turned awake off and on again and got:

DISPLAY:
[PROCESS] \Device\HarddiskVolume3\Program Files\WindowsApps\MSTeams_24295.605.3225.8804_x64__8wekyb3d8bbwe\ms-teams.exe
Screen lock block

SYSTEM:
[DRIVER] Realtek High Definition Audio(SST) (INTELAUDIO\FUNC_01&VEN_10EC&DEV_0287&SUBSYS_17AA2304&REV_1000\5&6b28272&0&0001)
An audio stream is currently in use.
[PROCESS] \Device\HarddiskVolume3\Program Files\WindowsApps\MSTeams_24295.605.3225.8804_x64__8wekyb3d8bbwe\ms-teams.exe
Suspend block

AWAYMODE:
None.

EXECUTION:
None.

PERFBOOST:
None.

ACTIVELOCKSCREEN:
None.

[dend]

Looking at the screens above, doesn't seem like Awake is working at all - it's not listed as a process. I wonder if it crashed. Can you please provide your logs in this issue?

[minoseah629]

PowerToysReport_2024-12-04-16-58-02.zip

unsure when this the value changed, but looks like a good state again.

DISPLAY: [PROCESS] \Device\HarddiskVolume3\Users\xxx.xxx\AppData\Local\PowerToys\PowerToys.Awake.exe

SYSTEM: [PROCESS] \Device\HarddiskVolume3\Users\xxx.xxx\AppData\Local\PowerToys\PowerToys.Awake.exe

AWAYMODE: None.

EXECUTION: None.

PERFBOOST: None.

ACTIVELOCKSCREEN: None.

[minoseah629]

something changed it back to not normal.

PowerToysReport_2024-12-10-11-45-36.zip

DISPLAY: None.

SYSTEM: None.

AWAYMODE: None.

EXECUTION: [PROCESS] \Device\HarddiskVolume3\Users\xxx.xxx\AppData\Local\Temp\wfmhijip.ux3\resources\app\ServiceHub\Services\Microsoft.VisualStudio.Setup.Service\BackgroundDownload.exe Visual Studio Installer

PERFBOOST: None.

ACTIVELOCKSCREEN: None.

[dend]

@minoseah629 and that is while Awake seems to be running in PowerToys settings?

[minoseah629]

@minoseah629 and that is while Awake seems to be running in PowerToys settings?

Correct. That's how I got the zip file to be created from report bug.

[EDIflyer]

As mentioned in #37589 is this related to the PC being put to sleep and reawakened?

I've noticed this behaviour quite a bit.

My /requests seem ok:

DISPLAY:
None.

SYSTEM:
[PROCESS] \Device\HarddiskVolume4\Program Files\PowerToys\PowerToys.Awake.exe

AWAYMODE:
None.

EXECUTION:
None.

PERFBOOST:
None.

ACTIVELOCKSCREEN:
None.

Tray icon looks OK too:

However I woke the PC from sleep this morning - did 30 min work, went away for 30 min and came back and it was asleep.

There seems to be an issue where it looks like it is in the correct state but doesn't do anything. If I go to the tray icon and disable then re-enable Awake it seems to work.