microsoft
Cannot install PT
Microsoft PowerToys version
UNKNOWN
Installation method
Microsoft Store, WinGet
Running as admin
Yes
Area(s) with issue?
General
Steps to reproduce
PT not listed as installed, System Win 10 , Ver 22H2, OS 19045.4651
✔️ Expected Behavior
Tried to install via MS Store, and PS using Winget, both result in failure to install. Log shows that it detects a previous version
❌ Actual Behavior
[1164:0FFC][2024-08-14T18:13:24]i101: Detected package: TerminatePowerToys, state: Absent, cached: None [1164:0FFC][2024-08-14T18:13:24]i101: Detected package: WebView2, state: Present, cached: None [1164:0FFC][2024-08-14T18:13:24]i101: Detected package: PowerToysUserSetup_0.83.0_x64.msi, state: Absent, cached: None [1164:0FFC][2024-08-14T18:13:24]i052: Condition 'MinimumVersion >= DetectedPowerToysVersion' evaluates to false. [1164:0FFC][2024-08-14T18:13:24]e000: PowerToys is already installed on this system for all users. We recommend first uninstalling that version before installing this one. [1164:0FFC][2024-08-14T18:13:24]e000: Error 0x81f40001: Bundle condition evaluated to false: MinimumVersion >= DetectedPowerToysVersion [1164:0FFC][2024-08-14T18:13:24]i199: Detect complete, result: 0x0
Other Software
No response
The error is it is saying you have a machine wide install of PowerToys already. Could it have been installed via a different user maybe? Does C:\Program Files\PowerToys exist? /needinfo
this line is why i believe a machine wide was done and Store is a per-user only.
PowerToys is already installed on this system for all users. We recommend first uninstalling that version before installing this one.
WinGet should detect user vs machine wide however
Does C:\Program Files\PowerToys exist? / no WinGet should detect user vs machine wide however . Winget downloaded PT but install fails with same error
When trying to install from link above, error The older version on PowerToys Preview cannot be removed. Contact your technical support group. Using reg scanner, no entries found relating to powertoys.
on PowerToys Preview cannot be removed. Contact your technical support group. Using reg scanner, no entries found relating to powertoys.
Do you have further details on the error message?
I had similar issues before where the installation got messed up. In such cases, I had to download the installer for the supposedly installed version again, extract the embedded MSI using dark.exe from WiX3, and then uninstalling using the MSI. (using: dark.exe <path to PT installer exe> -x . -> MSI is within folder AttachedContainer)
In these cases the installer log would show it could not find a MSI somewhere in %localappdata%\Package Cache\{some uuid}.
I guess this only works when there is at least some sort of trace left of the other version. The Windows' installed apps screen does not show an entry for PT, right?
The Windows' installed apps screen does not show an entry for PT, right? Correct. I tried the most up to date V and still the same, also tried installing via Choco, same result