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0.83 break mouse without borders

Open andrew-vdb opened this issue 1 year ago • 8 comments

Microsoft PowerToys version

0.83.0

Installation method

Microsoft Store

Running as admin

No

Area(s) with issue?

Mouse Without Borders

Steps to reproduce

nothing, just suddenly not working

other report from outside https://www.reddit.com/r/PowerToys/comments/1egkynr/mouse_without_borders_no_longer_works_after/

✔️ Expected Behavior

works again

❌ Actual Behavior

mwb is not working at all, time out

Other Software

No response

andrew-vdb avatar Aug 08 '24 15:08 andrew-vdb

We've found some similar issues:

  • #30499 , similarity score: 81%

If any of the above are duplicates, please consider closing this issue out and adding additional context in the original issue.

Note: You can give me feedback by 👍 or 👎 this comment.

similar-issues-ai[bot] avatar Aug 08 '24 15:08 similar-issues-ai[bot]

The workaround

Open following file 'C:\Users{USER}\AppData\Local\Microsoft\PowerToys\MouseWithoutBorders\settings.json'

Look into "MachineID"

For some reason both computer use same "MachineID" Change the value in one computer

Then change "MachinePool" value

"MachinePool":{
"value":"{ComputerOneName}:{ComputerOneMachineID},{ComputerTwoName}:{ComputerTwoMachineID},:,:"
}

Turn Off turn on mouse without border in both machine then it works again....

DO NOT CLICK "Refresh Connection" once it works, it break stuff somehow Turn off turn on mwb only in the first computer somehow make it work again..

andrew-vdb avatar Aug 08 '24 15:08 andrew-vdb

My "DeviceID" on second computer empty, fill it with some GUID, then it works again

andrew-vdb avatar Aug 08 '24 15:08 andrew-vdb

The workaround didn't work for me. Mouse Without Borders stopped working after updating to 0.83

EDIT: Well, I did a restart and all of a sudden it started working again., The workaround worked after all :)

pjdpereira avatar Aug 09 '24 19:08 pjdpereira

This is happening to me too.

Decoder00 avatar Aug 13 '24 17:08 Decoder00

Same issue here.

The workaround

Open following file 'C:\Users{USER}\AppData\Local\Microsoft\PowerToys\MouseWithoutBorders\settings.json'

Look into "MachineID"

For some reason both computer use same "MachineID" Change the value in one computer

Then change "MachinePool" value

"MachinePool":{
"value":"{ComputerOneName}:{ComputerOneMachineID},{ComputerTwoName}:{ComputerTwoMachineID},:,:"
}

Turn Off turn on mouse without border in both machine then it works again....

DO NOT CLICK "Refresh Connection" once it works, it break stuff somehow Turn off turn on mwb only in the first computer somehow make it work again..

The workaround works. Thank you!

ALERTua avatar Sep 04 '24 07:09 ALERTua

Same issue here.

The workaround Open following file 'C:\Users{USER}\AppData\Local\Microsoft\PowerToys\MouseWithoutBorders\settings.json' Look into "MachineID" For some reason both computer use same "MachineID" Change the value in one computer Then change "MachinePool" value

"MachinePool":{
"value":"{ComputerOneName}:{ComputerOneMachineID},{ComputerTwoName}:{ComputerTwoMachineID},:,:"
}

Turn Off turn on mouse without border in both machine then it works again.... DO NOT CLICK "Refresh Connection" once it works, it break stuff somehow Turn off turn on mwb only in the first computer somehow make it work again..

The workaround works. Thank you!

This also worked for me. When I checked out the settings.json, the MachinePool was set to ComputerName:NONE. After updating the machineID's so that they were unique and updating the MachinePool with the corresponding MachineID, MWB started working as expected.

phasedrealism avatar Sep 06 '24 18:09 phasedrealism

Ran into this issue after updating from 0.83 to 0.84, however the above workaround did not appear to work for me.

So, I downgraded back to 0.83 and followed a suggestion from #27945 by

  1. Exiting PowerToys from both machines
  2. Delete the entire %localappdata%/Microsoft/PowerToys/MouseWithoutBorders/ on both machines
  3. Run PowerToys and generate new keys

06b avatar Sep 09 '24 20:09 06b

The workaround

Open following file 'C:\Users{USER}\AppData\Local\Microsoft\PowerToys\MouseWithoutBorders\settings.json'

Look into "MachineID"

For some reason both computer use same "MachineID" Change the value in one computer

Then change "MachinePool" value

"MachinePool":{
"value":"{ComputerOneName}:{ComputerOneMachineID},{ComputerTwoName}:{ComputerTwoMachineID},:,:"
}

Turn Off turn on mouse without border in both machine then it works again....

DO NOT CLICK "Refresh Connection" once it works, it break stuff somehow Turn off turn on mwb only in the first computer somehow make it work again..

THANK YOU!

Hope this gets fixed.

LuckyPadddy avatar Sep 28 '24 21:09 LuckyPadddy

Can confirm @andrew-vdb's problem description applied to me too; and his workaround fixed it for me. On v0.85.1.

JohnLukeBentley avatar Oct 21 '24 12:10 JohnLukeBentley

Still happens in v0.85.1. Fixed it manually by using @andrew-vdb 's workaround

LuckyPadddy avatar Nov 02 '24 12:11 LuckyPadddy

The workaround

Open following file 'C:\Users{USER}\AppData\Local\Microsoft\PowerToys\MouseWithoutBorders\settings.json'

Look into "MachineID"

For some reason both computer use same "MachineID" Change the value in one computer

Then change "MachinePool" value

"MachinePool":{
"value":"{ComputerOneName}:{ComputerOneMachineID},{ComputerTwoName}:{ComputerTwoMachineID},:,:"
}

Turn Off turn on mouse without border in both machine then it works again....

DO NOT CLICK "Refresh Connection" once it works, it break stuff somehow Turn off turn on mwb only in the first computer somehow make it work again..

Still happens in v0.86.0. Fixed it with this

ballban avatar Dec 11 '24 04:12 ballban

Is anyone still seeing this in v0.89? /needinfo

cinnamon-msft avatar Mar 14 '25 17:03 cinnamon-msft

Is anyone still seeing this in v0.89? /needinfo

Just updated to this version using the updater. Didn't need to use the workaround.

LuckyPadddy avatar Mar 14 '25 17:03 LuckyPadddy

It seems to be working again as expected after update

pjdpereira avatar Mar 14 '25 21:03 pjdpereira