Crashes and causes File Explorer to crash

[ThePensive]

Microsoft PowerToys version

0.79.0 and 0.78.0

Installation method

GitHub, Microsoft Store

Running as admin

No

Area(s) with issue?

General

Steps to reproduce

Opening Powertoys as normal, or opening File Explorer as normal. After restart, File Explorer would open normally for a short time, but if closed and reopened later would crash.

Faulting application name: explorer.exe, version: 10.0.22621.3296, time stamp: 0x48d2cb32 Faulting module name: dwmcorei.dll, version: 10.0.22624.1051, time stamp: 0xfb33f435 Exception code: 0x8898008d Fault offset: 0x0000000000069810 Faulting process id: 0x0x1E90 Faulting application start time: 0x0x1DA82BE927CED51 Faulting application path: C:\Windows\explorer.exe Faulting module path: C:\Windows\SystemApps\Microsoft.WindowsAppRuntime.CBS_8wekyb3d8bbwe\dwmcorei.dll Report Id: 061b60d9-cfa4-4b8f-a582-0ceda2111674 Faulting package full name: Faulting package-relative application ID:

Faulting application name: PowerToys.Settings.exe, version: 0.79.0.0, time stamp: 0x65a80000 Faulting module name: dwmcorei.dll, version: 10.0.22624.1058, time stamp: 0x4fa244c7 Exception code: 0x8898008d Fault offset: 0x0000000000069810 Faulting process id: 0x0x4140 Faulting application start time: 0x0x1DA82BDC184BAC7 Faulting application path: C:\Program Files\PowerToys\WinUI3Apps\PowerToys.Settings.exe Faulting module path: C:\Program Files\PowerToys\WinUI3Apps\dwmcorei.dll Report Id: b1f1ace3-c77f-44ca-8416-256a18436a9e Faulting package full name: Faulting package-relative application ID:

✔️ Expected Behavior

Open program and remain open

❌ Actual Behavior

Opens for ~5 seconds on a blank screen and then crashese

Other Software

File Explorer

[github-actions[bot]]

Hi I'm an AI powered bot that finds similar issues based off the issue title.

Please view the issues below to see if they solve your problem, and if the issue describes your problem please consider closing this one and thumbs upping the other issue to help us prioritize it. Thank you!

Closed similar issues:

• Explorer.exe Crash (#15688), similarity score: 0.82
• Windows Explorer crashing and restarting (#28398), similarity score: 0.81
• Crash at startup (#30427), similarity score: 0.79
• Power Toys UI crashes any time trying to open Settings (#30437), similarity score: 0.78
• File Locksmith Crashes Explorer (#27241), similarity score: 0.78

Note: You can give me feedback by thumbs upping or thumbs downing this comment.

[neilenns]

I'm hitting this too, for some reason I was getting constant crashes when opening File Explorer and MSFS2020 was crashing on launch. Everything was fine a few days ago.

Stumbled on this issue, uninstalled PowerToys, and the problems went away.

Faulting application name: explorer.exe, version: 10.0.22621.3374, time stamp: 0x8e690d6e Faulting module name: dwmcorei.dll, version: 10.0.22624.1051, time stamp: 0xfb33f435 Exception code: 0x8898008d Fault offset: 0x0000000000069810 Faulting process id: 0x0x5484 Faulting application start time: 0x0x1DA851BD469D774 Faulting application path: C:\Windows\explorer.exe Faulting module path: C:\Windows\SystemApps\Microsoft.WindowsAppRuntime.CBS_8wekyb3d8bbwe\dwmcorei.dll Report Id: f7b25bfd-0121-43d3-9603-f12c4c302b1a Faulting package full name: Faulting package-relative application ID:

[travislrogers]

I'm getting this as well. Just uninstalled the MS Store version and reinstalled the Git version 0.80.1, but it's still happening. Mine opens with a black window which hovers for a sec and then crashes if I use the taskbar context menu. If I double click it will open PT, but if I try to move the window it crashes. I can interact with it if I don't try to move it, but then it will crash by itself after about a minute. After crashing a few times FancyZones will show the layout overlay as though I was attempting to switch the layout, but it wont go away and I have to force quit it using the keyboard as it's blocking all mouse interaction. Running Windows 11 23H2 build: 22631.3447

Faulting application name: PowerToys.Settings.exe, version: 0.80.1.0, time stamp: 0x65f90000 Faulting module name: Microsoft.UI.Input.dll, version: 10.0.26078.1000, time stamp: 0x728c6b9d Exception code: 0xc0000602 Fault offset: 0x000000000003d395 Faulting process id: 0x0xBF4 Faulting application start time: 0x0x1DA8EEF8E61E076 Faulting application path: C:\Users\travi\AppData\Local\PowerToys\WinUI3Apps\PowerToys.Settings.exe Faulting module path: C:\Users\travi\AppData\Local\PowerToys\WinUI3Apps\Microsoft.UI.Input.dll Report Id: 8907045d-b5d8-4aa9-b6cc-5e944a13a37f Faulting package full name: Faulting package-relative application ID:

[idoop]

@travislrogers @neilenns Reinstall your graphics card driver. The Windows auto-update feature overwrites that your manual install version.

[AlexMKX]

Same here. Driver reinstallation doesn't help

Faulting application name: PowerToys.Settings.exe, version: 0.82.0.0, time stamp: 0x66470000 Faulting module name: dwmcorei.dll, version: 10.0.26105.1000, time stamp: 0xbd49ef3d Exception code: 0x8898008d Fault offset: 0x0000000000069ca5 Faulting process id: 0x0x3694 Faulting application start time: 0x0x1DAD16D96362F1F Faulting application path: C:\Program Files\PowerToys\WinUI3Apps\PowerToys.Settings.exe Faulting module path: C:\Program Files\PowerToys\WinUI3Apps\dwmcorei.dll Report Id: da0d0fd2-c2ea-4f68-92c3-21a3daa97b23 Faulting package full name: Faulting package-relative application ID:

If all PowerToys modules unloaded from Explorer, it doesn't crash. The solution: if only PowerToys crashes, then reinstall your windows and replace your NVIDIA GPU with AMD one is obvious, though unacceptable.

[crutkas]

https://github.com/microsoft/PowerToys/issues/32147

for this error, we worked with a company and think we know what is happening.

Company did have GPO enabled however we can repro this scenario Imo without setting GPO

1. turn off file locksmith, rename, and new+
2. quit powertoys
3. wait a few seconds run tasklist /m PowerToys.*

Image Name                     PID Modules
========================= ======== ============================================
explorer.exe                 13384 PowerToys.PowerRenameExt.dll,
                                   PowerToys.FileLocksmithExt.dll,
                                   PowerToys.NewPlus.ShellExtension.win10.dll

4. reboot
5. on restart, let machine fully start
6. wait a few seconds run tasklist /m PowerToys.*

Image Name                     PID Modules
========================= ======== ============================================
explorer.exe                 21808 PowerToys.PowerRenameExt.dll,
                                   PowerToys.FileLocksmithExt.dll

You can see i fully have stuff off.

[yeelam-gordon]

Two information provide, we should able to close this issues: a. In 0.94.0, if people haven't turn on (OR GPO Disable) the following explorer related addon features, including the following:

1. File locksmith
2. New+
3. PowerRename
4. Image Resizer They will not be registered in explorer. In contrast in the past (<=0.93.0), all of them were ALWAYS registered even they are disabled.

b. Given the 0x8898008d is still the GPU/Graphic drivers problem in general, not something we can fix directly. I will suggest for folks faced this, @neilenns, @ThePensive, @AlexMKX, , i.e. with Exception code: 0x8898008d See if turn off advanced Graphics setting in Windows can help:

[Drgeeda]

Fix please