PowerToys icon indicating copy to clipboard operation
PowerToys copied to clipboard

Freeze when using screen ruler

Open GruffJames opened this issue 1 year ago • 8 comments

Microsoft PowerToys version

Originally noticed on 0.76.2 but still found on v0.78.0

Installation method

WinGet

Running as admin

Yes

Area(s) with issue?

Screen ruler

Steps to reproduce

Config:

The issue only occurs when using multiple monitors. It appears to work fine on a single screen. The resolution doesn't appear to matter.

Scenario:

  1. Start powertoys.
  2. Press win + shift + M
  3. Click the spacing button. (Sometimes it just freezes up at this point but not usually).
  4. The mouse lines appear and it's possible to measure things.
  5. Click the screen. The mouse lines disappear.
  6. Click the spacing button again.
  7. It completely freezes and needs powertoys needs to be restarted.

✔️ Expected Behavior

Step 4) of the reproduction can be done repeatedly.

❌ Actual Behavior

It freezes up so it's basically unusable for me.

Similar issues found

  • #31118
  • #31283
  • #32205

GruffJames avatar Dec 19 '23 16:12 GruffJames

PowerToysReport_2023-12-20-10-13-19.zip Attached the Powertoys bug report zip

GruffJames avatar Dec 20 '23 10:12 GruffJames

I was able to reproduce this issue. Using same steps as above. Switching modes using keyboard shortcuts is also non-functional due to this issue. Version is 0.76.2.

nagolucky18 avatar Jan 07 '24 04:01 nagolucky18

This is still an issue on v0.78.0 Please see my video: https://github.com/microsoft/PowerToys/assets/22836872/78c5a8fb-fd31-48df-b572-75ec29e0a3f9

GruffJames avatar Feb 26 '24 09:02 GruffJames

Yes I am also seeing this issue repeating the steps above. Using Version is 0.78.0

mattylevi avatar Feb 26 '24 20:02 mattylevi

Issue remains in v0.78.0.

IF some1 @Microsoft could confirm this issue and try to resolve?

That would be most excellent!

djhstar avatar Feb 27 '24 15:02 djhstar

/bugreport

GruffJames avatar Feb 28 '24 12:02 GruffJames

Same issue here. I am on W10 with version v0.79.0. Basically make the feature unusable.

ngs428 avatar Mar 07 '24 21:03 ngs428

Same issue found in #32205

GruffJames avatar May 14 '24 14:05 GruffJames