microsoft
Installation Failed!
Microsoft PowerToys version
0.65.0-x64
Installation method
GitHub
Running as admin
Yes
Area(s) with issue?
Installer
Steps to reproduce
✔️ Expected Behavior
Successful Installation
❌ Actual Behavior
[06AC:2704][2022-12-08T10:34:02]i001: Burn v3.14.0.6526, Windows v10.0 (Build 22621: Service Pack 0), path: C:\Users\ITS-SA~1\AppData\Local\Temp\{7DD18553-C631-4F52-9BF7-364AC414067C}\.cr\PowerToysSetup-0.65.0-x64_2.exe [06AC:2704][2022-12-08T10:34:02]i000: Initializing string variable 'InstallFolder' to value '[ProgramFiles64Folder]PowerToys' [06AC:2704][2022-12-08T10:34:02]i000: Initializing string variable 'MsiLogFolder' to value '[LocalAppDataFolder]\Microsoft\PowerToys\' [06AC:2704][2022-12-08T10:34:02]i000: Initializing version variable 'DetectedPowerToysVersion' to value '0.0.0.0' [06AC:2704][2022-12-08T10:34:02]i000: Initializing version variable 'TargetPowerToysVersion' to value '0.65.0' [06AC:2704][2022-12-08T10:34:02]i000: Initializing version variable 'DetectedWindowsBuildNumber' to value '0' [06AC:2704][2022-12-08T10:34:02]i009: Command Line: '-burn.clean.room=D:\Downloads\Programs\PowerToysSetup-0.65.0-x64_2.exe -burn.filehandle.attached=640 -burn.filehandle.self=636' [06AC:2704][2022-12-08T10:34:02]i000: Setting string variable 'WixBundleOriginalSource' to value 'D:\Downloads\Programs\PowerToysSetup-0.65.0-x64_2.exe' [06AC:2704][2022-12-08T10:34:02]i000: Setting string variable 'WixBundleOriginalSourceFolder' to value 'D:\Downloads\Programs\' [06AC:2704][2022-12-08T10:34:02]i000: Setting string variable 'WixBundleLog' to value 'C:\Users\ITS-SA~1\AppData\Local\Temp\powertoys-bootstrapper-msi-0.65.0_20221208103402.log' [06AC:2704][2022-12-08T10:34:02]i000: Setting string variable 'WixBundleName' to value 'PowerToys (Preview) x64' [06AC:2704][2022-12-08T10:34:02]i000: Setting string variable 'WixBundleManufacturer' to value 'Microsoft Corporation' [06AC:1950][2022-12-08T10:34:02]i000: Setting numeric variable 'WixStdBALanguageId' to value 1033 [06AC:1950][2022-12-08T10:34:02]i000: Setting version variable 'WixBundleFileVersion' to value '0.65.0.0' [06AC:2704][2022-12-08T10:34:02]i100: Detect begin, 4 packages [06AC:2704][2022-12-08T10:34:02]i000: Product or related product not found: {42B84BF7-5FBF-473B-9C8B-049DC16F7708} [06AC:2704][2022-12-08T10:34:02]i000: Setting version variable 'DetectedPowerToysVersion' to value '0.0.0.0' [06AC:2704][2022-12-08T10:34:02]i000: Setting string variable 'DetectedWindowsBuildNumber' to value '22621' [06AC:2704][2022-12-08T10:34:02]i000: Setting numeric variable 'HasDotnet700' to value 1 [06AC:2704][2022-12-08T10:34:02]i000: Registry key not found. Key = 'Software\Microsoft\EdgeUpdate\Clients\{F3017226-FE2A-4295-8BDF-00C3A9A7E4C5}' [06AC:2704][2022-12-08T10:34:02]i000: Setting numeric variable 'HasWebView2PerUser' to value 0 [06AC:2704][2022-12-08T10:34:02]i000: Registry key not found. Key = 'SOFTWARE\WOW6432Node\Microsoft\EdgeUpdate\Clients\{F3017226-FE2A-4295-8BDF-00C3A9A7E4C5}' [06AC:2704][2022-12-08T10:34:02]i000: Setting numeric variable 'HasWebView2PerMachine' to value 0 [06AC:2704][2022-12-08T10:34:03]i052: Condition 'HasDotnet700' evaluates to true. [06AC:2704][2022-12-08T10:34:03]i052: Condition 'HasWebView2PerMachine OR HasWebView2PerUser' evaluates to false. [06AC:2704][2022-12-08T10:34:03]i101: Detected package: TerminatePowerToys, state: Absent, cached: None [06AC:2704][2022-12-08T10:34:03]i101: Detected package: DotnetRuntime7, state: Present, cached: None [06AC:2704][2022-12-08T10:34:03]i101: Detected package: WebView2, state: Absent, cached: None [06AC:2704][2022-12-08T10:34:03]i101: Detected package: PowerToysSetup_0.65.0_x64.msi, state: Absent, cached: Complete [06AC:2704][2022-12-08T10:34:03]i052: Condition 'TargetPowerToysVersion >= DetectedPowerToysVersion OR WixBundleInstalled' evaluates to true. [06AC:2704][2022-12-08T10:34:03]i052: Condition 'DetectedWindowsBuildNumber >= 19041 OR WixBundleInstalled' evaluates to true. [06AC:2704][2022-12-08T10:34:03]i199: Detect complete, result: 0x0 [06AC:1950][2022-12-08T10:34:04]i000: Setting numeric variable 'EulaAcceptCheckbox' to value 1 [06AC:2704][2022-12-08T10:34:04]i200: Plan begin, 4 packages, action: Install [06AC:2704][2022-12-08T10:34:04]w321: Skipping dependency registration on package with no dependency providers: TerminatePowerToys [06AC:2704][2022-12-08T10:34:04]i000: Setting string variable 'WixBundleLog_TerminatePowerToys' to value 'C:\Users\ITS-SA~1\AppData\Local\Temp\powertoys-bootstrapper-msi-0.65.0_20221208103402_000_TerminatePowerToys.log' [06AC:2704][2022-12-08T10:34:04]w321: Skipping dependency registration on package with no dependency providers: DotnetRuntime7 [06AC:2704][2022-12-08T10:34:04]w321: Skipping dependency registration on package with no dependency providers: WebView2 [06AC:2704][2022-12-08T10:34:04]i000: Setting string variable 'WixBundleLog_WebView2' to value 'C:\Users\ITS-SA~1\AppData\Local\Temp\powertoys-bootstrapper-msi-0.65.0_20221208103402_001_WebView2.log' [06AC:2704][2022-12-08T10:34:04]i000: Setting string variable 'WixBundleRollbackLog_PowerToysSetup_0.65.0_x64.msi' to value 'C:\Users\ITS-SA~1\AppData\Local\Temp\powertoys-bootstrapper-msi-0.65.0_20221208103402_002_PowerToysSetup_0.65.0_x64.msi_rollback.log' [06AC:2704][2022-12-08T10:34:04]i000: Setting string variable 'WixBundleLog_PowerToysSetup_0.65.0_x64.msi' to value 'C:\Users\ITS-SA~1\AppData\Local\Temp\powertoys-bootstrapper-msi-0.65.0_20221208103402_002_PowerToysSetup_0.65.0_x64.msi.log' [06AC:2704][2022-12-08T10:34:04]i201: Planned package: TerminatePowerToys, state: Absent, default requested: Present, ba requested: Present, execute: Install, rollback: None, cache: Yes, uncache: Yes, dependency: None [06AC:2704][2022-12-08T10:34:04]i201: Planned package: DotnetRuntime7, state: Present, default requested: Present, ba requested: Present, execute: None, rollback: None, cache: No, uncache: No, dependency: None [06AC:2704][2022-12-08T10:34:04]i201: Planned package: WebView2, state: Absent, default requested: Present, ba requested: Present, execute: Install, rollback: None, cache: Yes, uncache: No, dependency: None [06AC:2704][2022-12-08T10:34:04]i201: Planned package: PowerToysSetup_0.65.0_x64.msi, state: Absent, default requested: Present, ba requested: Present, execute: Install, rollback: Uninstall, cache: No, uncache: No, dependency: Register [06AC:2704][2022-12-08T10:34:04]i299: Plan complete, result: 0x0 [06AC:2704][2022-12-08T10:34:04]i300: Apply begin [06AC:2704][2022-12-08T10:34:04]i010: Launching elevated engine process. [06AC:2704][2022-12-08T10:34:06]i011: Launched elevated engine process. [06AC:2704][2022-12-08T10:34:06]i012: Connected to elevated engine. [0F7C:2BC8][2022-12-08T10:34:06]i358: Pausing automatic updates. [0F7C:2BC8][2022-12-08T10:34:06]i359: Paused automatic updates. [0F7C:2BC8][2022-12-08T10:34:06]i360: Creating a system restore point. [0F7C:2BC8][2022-12-08T10:34:06]i361: Created a system restore point. [0F7C:2BC8][2022-12-08T10:34:06]i370: Session begin, registration key: SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{264f3d27-62de-4965-9989-61dbca983fb9}, options: 0x7, disable resume: No [0F7C:2BC8][2022-12-08T10:34:06]i000: Caching bundle from: 'C:\Users\ITS-SA~1\AppData\Local\Temp\{DB161BAB-7D7B-47EA-BFF9-C932EA342AF7}\.be\PowerToysSetup-0.65.0-x64.exe' to: 'C:\ProgramData\Package Cache\{264f3d27-62de-4965-9989-61dbca983fb9}\PowerToysSetup-0.65.0-x64.exe' [0F7C:2BC8][2022-12-08T10:34:06]i320: Registering bundle dependency provider: {264f3d27-62de-4965-9989-61dbca983fb9}, version: 0.65.0.0 [0F7C:2BC8][2022-12-08T10:34:06]i371: Updating session, registration key: SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{264f3d27-62de-4965-9989-61dbca983fb9}, resume: Active, restart initiated: No, disable resume: No [0F7C:33A8][2022-12-08T10:34:06]i305: Verified acquired payload: TerminatePowerToys at path: C:\ProgramData\Package Cache\.unverified\TerminatePowerToys, moving to: C:\ProgramData\Package Cache\CEEB2F4674AB44E9EBCE9175CE716612D979979C\terminate_powertoys.cmd. [0F7C:33A8][2022-12-08T10:34:06]i305: Verified acquired payload: WebView2 at path: C:\ProgramData\Package Cache\.unverified\WebView2, moving to: C:\ProgramData\Package Cache\F7119E3AB3D5CB3ADCD9A57F0EC227F783695819\MicrosoftEdgeWebview2Setup.exe. [0F7C:33A8][2022-12-08T10:34:07]i304: Verified existing payload: PowerToysSetup_0.65.0_x64.msi at path: C:\ProgramData\Package Cache\{A15ACEAE-DA57-4B2D-9703-0F4903BD47E6}v0.65.0\PowerToysSetup-0.65.0-x64.msi. [0F7C:2BC8][2022-12-08T10:34:07]i301: Applying execute package: TerminatePowerToys, action: Install, path: C:\ProgramData\Package Cache\CEEB2F4674AB44E9EBCE9175CE716612D979979C\terminate_powertoys.cmd, arguments: '"C:\ProgramData\Package Cache\CEEB2F4674AB44E9EBCE9175CE716612D979979C\terminate_powertoys.cmd"' [06AC:2704][2022-12-08T10:34:07]i319: Applied execute package: TerminatePowerToys, result: 0x0, restart: None [0F7C:2BC8][2022-12-08T10:34:07]i301: Applying execute package: WebView2, action: Install, path: C:\ProgramData\Package Cache\F7119E3AB3D5CB3ADCD9A57F0EC227F783695819\MicrosoftEdgeWebview2Setup.exe, arguments: '"C:\ProgramData\Package Cache\F7119E3AB3D5CB3ADCD9A57F0EC227F783695819\MicrosoftEdgeWebview2Setup.exe" /silent /install' [0F7C:2BC8][2022-12-08T10:34:36]e000: Error 0x80072efd: Process returned error: 0x80072efd [0F7C:2BC8][2022-12-08T10:34:36]e000: Error 0x80072efd: Failed to execute EXE package. [06AC:2704][2022-12-08T10:34:36]e000: Error 0x80072efd: Failed to configure per-machine EXE package. [06AC:2704][2022-12-08T10:34:36]i319: Applied execute package: WebView2, result: 0x80072efd, restart: None [06AC:2704][2022-12-08T10:34:36]e000: Error 0x80072efd: Failed to execute EXE package. [0F7C:2BC8][2022-12-08T10:34:36]i351: Removing cached package: WebView2, from path: C:\ProgramData\Package Cache\F7119E3AB3D5CB3ADCD9A57F0EC227F783695819\ [0F7C:2BC8][2022-12-08T10:34:36]i351: Removing cached package: TerminatePowerToys, from path: C:\ProgramData\Package Cache\CEEB2F4674AB44E9EBCE9175CE716612D979979C\ [0F7C:2BC8][2022-12-08T10:34:36]i372: Session end, registration key: SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{264f3d27-62de-4965-9989-61dbca983fb9}, resume: None, restart: None, disable resume: No [0F7C:2BC8][2022-12-08T10:34:36]i330: Removed bundle dependency provider: {264f3d27-62de-4965-9989-61dbca983fb9} [0F7C:2BC8][2022-12-08T10:34:36]i352: Removing cached bundle: {264f3d27-62de-4965-9989-61dbca983fb9}, from path: C:\ProgramData\Package Cache\{264f3d27-62de-4965-9989-61dbca983fb9}\ [0F7C:2BC8][2022-12-08T10:34:36]i371: Updating session, registration key: SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{264f3d27-62de-4965-9989-61dbca983fb9}, resume: None, restart initiated: No, disable resume: No [06AC:2704][2022-12-08T10:34:37]i399: Apply complete, result: 0x80072efd, restart: None, ba requested restart: No
Other Software
No response
From the logs looks like WebView 2 installation is failing. Can you please try to install it manually from https://msedge.sf.dl.delivery.mp.microsoft.com/filestreamingservice/files/257e16c7-6b27-41bc-b212-64d0a9418970/MicrosoftEdgeWebView2RuntimeInstallerX64.exe and then try to install PowerToys again? /needinfo
From the logs looks like WebView 2 installation is failing. Can you please try to install it manually from https://msedge.sf.dl.delivery.mp.microsoft.com/filestreamingservice/files/257e16c7-6b27-41bc-b212-64d0a9418970/MicrosoftEdgeWebView2RuntimeInstallerX64.exe and then try to install PowerToys again? /needinfo
After manual installation of WebView the installation is Successful.