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Snipping Tool stopped working after installing PowerToys

Open Awsome-Creeper9 opened this issue 2 years ago • 12 comments

Microsoft PowerToys version

0.64.1

Installation method

GitHub

Running as admin

No

Area(s) with issue?

General

Steps to reproduce

  1. Install PowerToys from github page
  2. Try to use Snipping tool (either with Win+Shift+S or through the Snipping Tool application)
  3. Nothing happens (besides a busy wheel on the cursor briefly)

✔️ Expected Behavior

Snipping Tool opens up panel in which a screenshot can be taken.

❌ Actual Behavior

A busy wheel pops up on the cursor briefly, then nothing happens

Other Software

No response

Awsome-Creeper9 avatar Nov 11 '22 03:11 Awsome-Creeper9

Also got this issue with Windows 10 Pro Version: 21H2 OS build: 19044.2130

Stollie avatar Nov 11 '22 09:11 Stollie

Worked for me again after a reboot.

Stollie avatar Nov 14 '22 12:11 Stollie

Same issue with Release v0.65.0 - got only yellow borders around monitor screen. Also WhatsUp Desktop App did not come up again (gray window). Tried to switch of features but did not help. Deinstalled Power Toys and Snipping Tool and WhatsUp worked again. What a pitty!

ndeeH avatar Dec 13 '22 18:12 ndeeH

yup same here

bearoxo avatar Dec 14 '22 19:12 bearoxo

This is still an issue w/ PowerToys v0.66.0 and MS Version 10.0.22000.1335. Opening the snipping tool and clicking 'new' just displays a mouse spinning circle then nothing launches. Using the shortcut (WIN + Shift + S) does the same spinning circle then nothing.

This is the error in event viewer:

Faulting application name: ScreenClippingHost.exe, version: 421.19500.0.0, time stamp: 0x60f735de
Faulting module name: ScreenClipping.dll, version: 421.19500.0.0, time stamp: 0x60f73587
Exception code: 0xc000027b
Fault offset: 0x00000000000211db
Faulting process id: 0x7574
Faulting application start time: 0x01d926281cfba189
Faulting application path: C:\Windows\SystemApps\MicrosoftWindows.Client.CBS_cw5n1h2txyewy\ScreenClippingHost.exe
Faulting module path: C:\Windows\SystemApps\MicrosoftWindows.Client.CBS_cw5n1h2txyewy\ScreenClipping.dll
Report Id: 334aeee2-4ed4-4b57-90f3-9e3850982fce
Faulting package full name: MicrosoftWindows.Client.CBS_1000.22000.1335.0_x64__cw5n1h2txyewy
Faulting package-relative application ID: ScreenClipping

zachthedev avatar Jan 12 '23 01:01 zachthedev

Big Issue I always use Windows + Shift + S to quickly screenshot.

RyIock avatar Jan 30 '23 19:01 RyIock

Tested today with Powertoys v0.66.0 and Windows 10 Version 22H2 19045.2486 Snipping Tool came up - screenshot below done with it: image

ndeeH avatar Jan 31 '23 09:01 ndeeH

I'm experiencing this same issue too. Snipping Tool will work after a restart until I use PowerToys. After using PowerToys (specifically Screen Ruler) Snipping Tool will no longer work. I'm using PowerToys v0.68.1 on Windows 11 Home v 22H2 Build 22621.1413. Considering I installed PowerToys for the Screen Ruler so I could properly size my windows before taking a screen shot this is a big issue.

kevcherrington avatar Mar 20 '23 18:03 kevcherrington

I have same issue, and it also happened after using screen ruler (that's the only power toy I use TBH). Win11, PowerToys v0.71.0

amosialek avatar Jul 07 '23 12:07 amosialek

For now, you can end ScreenClippingHost.exe process on the task manager for the snipping tool to work again.

bearoxo avatar Jul 17 '23 12:07 bearoxo

Does this still occur? /needinfo

crutkas avatar May 05 '24 17:05 crutkas

This issue has been automatically marked as stale because it has been marked as requiring author feedback but has not had any activity for 5 days. It will be closed if no further activity occurs within 5 days of this comment.