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[VCM] Cannot use VCM in Cisco Webex

Open franky920920 opened this issue 4 years ago • 7 comments

Microsoft PowerToys version

0.49.1

Running as admin

  • [X] Yes

Area(s) with issue?

Video Conference Mute

Steps to reproduce

  1. Open Cisco Webex
  2. Start a meeting
  3. Set PowerToys VideoConference Mute as the camera source.

✔️ Expected Behavior

The camera works and displays the overlay image or the camera stream. The camera

❌ Actual Behavior

Cisco Webex reported an error. image

Note: VCM works in Microsoft Teams in the meantime.

PowerToysReport_2021-11-20-09-16-27.zip

Other Software

Cisco Webex 41.11.0.20606

franky920920 avatar Nov 20 '21 01:11 franky920920

cc: @yuyoyuppe FYI

franky920920 avatar Nov 25 '21 04:11 franky920920

you are using HP Wide Vision HD Camera, correct?

yuyoyuppe avatar Nov 25 '21 14:11 yuyoyuppe

you are using HP Wide Vision HD Camera, correct?

Yes, the one build in for the hp notebooks.

franky920920 avatar Nov 25 '21 16:11 franky920920

Also does not work with my Logitech cameras (Brio or C920). I suspect source camera might be irrelevant.

Edit: Apparently camera is relevant for this behavior. I've got a generic HD camera that seems to work fine.

dsmaher avatar Nov 28 '21 19:11 dsmaher

referencing #14223

@Jay-o-Way I am not appending this to #14223 because it works perfectly in Teams. :D

franky920920 avatar Jan 05 '22 00:01 franky920920

Any movement on this? No comments in a while, would love to use this with WebEx Teams

BenBaril83 avatar Jun 10 '22 14:06 BenBaril83

same issue, I have a lot of camera doesn't seem to matter what camera\models is being controlled.

fredless avatar Aug 04 '22 16:08 fredless

Thanks for the feedback but VCM is moving to maintenance only in the 0.67 timeframe. Our team will only directly address critical bugs, security and accessibility issues.

We'll accept community PRs for enhancements.

crutkas avatar Dec 28 '22 23:12 crutkas