Update issue again

[OzBob]

Microsoft PowerToys version

v0.37.0

Running as admin

• [X] Yes

Area(s) with issue?

Installer

Steps to reproduce

when upgrading from v0.37.0 to v0.37.2

✔️ Expected Behavior

... perfection is not required as this is a 'experts' tool but as this is the 3rd update and the 3rd install with warnings and errors I've had, if you want this to be a Win10 main feature, it might be time to ask the Windows Team for some assistance.

❌ Actual Behavior

Run PowerToys settings as admin Check for updates click the install now windows notification starts and then error:

Can't uninstall previous version warning

and then

[close powertoys settings before continuing the install]

Retry and all OK. Restarted PC just to be safe.

Other Software

No response

[enricogior]

@OzBob

this is a 'experts' tool but as this is the 3rd update and the 3rd install with warnings and errors I've had

To be honest, this seems a problem with your system, we have an average of 500K installations per months and only few installation failure. Have you tried the Microsoft uninstall trouble shooter? https://download.microsoft.com/download/7/E/9/7E9188C0-2511-4B01-8B4E-0A641EC2F600/MicrosoftProgram_Install_and_Uninstall.meta.diagcab

[msftbot[bot]]

This issue has been automatically marked as stale because it has been marked as requiring author feedback but has not had any activity for 5 days. It will be closed if no further activity occurs within 5 days of this comment.

[OzBob]

@enricogior: @beigexperience also reports the issue: https://github.com/microsoft/PowerToys/issues/10106#issuecomment-842476333

"Microsoft uninstall trouble shooter" did not find any problems on my PC, but I will uninstall PowerToys using the tool and reinstall from scratch just to be sure.

PowerToys do have a high number of installs, do you have a number of 'Check for updates' HTTP requests that came in the last month from 'old' versions?

[beigexperience]

@enricogior: @OzBob

I think this might be related to the notifications bar launching the install itself?

Maybe its not elevated to admin? Not sure how these systems interact but I do have Smart Screen turned off and I can't even remember if UAC is still a thing, but if it was I'd probably turned that off too.

It worked when launched to update from explorer. Just not when the settings is launched as admin and the notifications bar was invovled.

[franky920920]

Is this still an issue when updating from 0.49 to 0.51?

[msftbot[bot]]

This issue has been automatically marked as stale because it has been marked as requiring author feedback but has not had any activity for 5 days. It will be closed if no further activity occurs within 5 days of this comment.

[OzBob]

Tried the update today and it popped up "can't close Explorer" it then closed the shell Explorer and the whole system flashed on and off while the installer worked then restarted. Not good. I was sure it was running as admin

[Jay-o-Way]

Is this still an issue?

[beigexperience]

Clicked the notification for the update from v0.59.1-> v0.61.1 from the notifications on the right of the screen, the updater window blinked into existence and blinked out almost instantly.

Hitting "try again to download& install" from the main window did the same.

https://imgur.com/a/kTC4v1h

Exiting power toys and trying to run as admin did not solve the issue.

Found the issue: https://imgur.com/a/FV4Wh8X

Lmao good one MS. I guess I just wont. Because windows has now managed to "attempt but fail" to do version update itself, having to auto roll back for like 6 times. So w/e.

Guess I'll be updating neither.

[TheJoeFin]

does this issue still happen with v0.73.0? /needinfo

[microsoft-github-policy-service[bot]]

This issue has been automatically marked as stale because it has been marked as requiring author feedback but has not had any activity for 5 days. It will be closed if no further activity occurs within 5 days of this comment.

[microsoft-github-policy-service[bot]]

This issue has been automatically marked as stale because it has been marked as requiring author feedback but has not had any activity for 5 days. It will be closed if no further activity occurs within 5 days of this comment.

[OzBob]

Confirm all working well. 😀