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Remoting Player: Mixed Reality Capture messes stereo images

Open youaresoomean opened this issue 8 years ago • 10 comments

Hi, the right-eye image shown on the HoloLens gets messed up when streaming 3d content from a host application to the Holographic Remoting Player and starting mixed reality capture from the website. I first thought it's an application error but it also happens with the sample from https://github.com/Microsoft/HoloLensCompanionKit/tree/master/RemotingHostSample The left eye seems correct. The issue is triggered by capturing both Holograms and PV Camera. If i just capture Holograms or just the PV Camera everything is fine.

youaresoomean avatar Jan 30 '17 17:01 youaresoomean

We do confirm that issue. This same happens in unity or c++ app.

kierepka avatar Feb 02 '17 09:02 kierepka

@kierepka Do you have any ETA on a fix?

youaresoomean avatar Feb 02 '17 09:02 youaresoomean

I'm not from Microsoft 😇

kierepka avatar Feb 02 '17 10:02 kierepka

Upps :) ... "We do confirm.." sounded very ms-corporat-y :)

youaresoomean avatar Feb 02 '17 10:02 youaresoomean

Same problem here. Is there a fix, workaround or timeline?

oschnabel avatar Mar 06 '17 19:03 oschnabel

@oschnabel Nothing i am aware of.. Filed a MS incident ticket to get premium-support on this issue more than a month ago - apart from the usual "have you tried turning it off and on again" (i.e. performing a full recovery) nothing helpful for now.

youaresoomean avatar Mar 07 '17 07:03 youaresoomean

raising my hand here aswell, any updates on that issue from MS?

MaXvanHeLL avatar May 02 '17 15:05 MaXvanHeLL

No fix yet - seems the issue is confirmed now and might require a fix to the platform and player. No eta given.

youaresoomean avatar May 02 '17 15:05 youaresoomean

allright then, seems we just gotta have to wait then. Many thanks for the update!

MaXvanHeLL avatar May 02 '17 15:05 MaXvanHeLL

Just updated hololens win10 version since there were several updates since i last tried - but issue is still not fixed. I am starting to think my use case is not very common (otherwise there would be more momentum fixing this) - does everybody run on-device holographic apps and noone uses the remoting player? if not - how do you record/realize spectator viewing?

youaresoomean avatar Jul 18 '17 06:07 youaresoomean