MicrosoftEdge-Extensions [Bug - Partner Center] No review report available after failed certification of extension

After submitting extension files for review we got error in Partner Center > Extension overview page:

The certification for your extension has failed. See review report for details.

How / where can we see abovementioned "review report" with details of why the review failed? Where is it available? There is no button and no link to access review report. No futher instructions or details were given except that single, general text.

There is no report included anywhere.

Store ID: 0RDCKBJMT7VV Product ID: 4df6b3a2-62ec-4d5b-9098-c10b744b8371

Oct 30 '25 06:10 AwesomeExtensions

Hello @Awe-someDev ,

Thank you for reaching out.

I’m Venkat from the Microsoft Edge Extension Developer Support team.

We’ve reviewed your query, and our engineering team has started working on it. Once I receive an update, I’ll share it with you promptly.

Thank you for your understanding.

Regards, Venkat Microsoft Edge Extension Developer Support

Oct 30 '25 08:10 venkatasai5171

Hi @venkatasai5171

Please provide me a link or list of steps of how to get to the "review report" mentioned in the notification.

Oct 30 '25 10:10 AwesomeExtensions

@venkatasai5171 Is there any progress on that issue?

Oct 30 '25 15:10 AwesomeExtensions

Hello @AwesomeExtensions,

Thank you for sharing the screenshot of the error you’re experiencing over an email. This is the screenshot you are provided:

Our team has already started working on this issue. Once I receive an update, I will share it with you promptly.

Regards, Venkata Microsoft Edge Extension Developer Support

Oct 30 '25 18:10 venkatasai5171

@venkatasai5171 are any progress with that Partner Center issue, what is the current status? How can we view the "review report"?

Oct 31 '25 00:10 AwesomeExtensions

@venkatasai5171 it has been over 24 hours now. What is the solution to the issue? Can you provide the answer?

Can you guys please help with the issue? @Rahul-Bauri @ManikanthMSFT

Oct 31 '25 13:10 AwesomeExtensions

@venkatasai5171 @Rahul-Bauri @ManikanthMSFT

Please provide us some information. What is the status?

Oct 31 '25 23:10 AwesomeExtensions

@venkatasai5171 what is the ETA for that ticket?

Oct 31 '25 23:10 AwesomeExtensions

@venkatasai5171 when this issue will be reslved?

Nov 01 '25 13:11 AwesomeExtensions

@venkatasai5171 @Rahul-Bauri @ManikanthMSFT WHAT IS THE PROGRESS WITH THAT ISSUE?

Nov 02 '25 13:11 AwesomeExtensions

@venkatasai5171 @Rahul-Bauri @ManikanthMSFT WHAT IS THE PROGRESS WITH THAT ISSUE?

Nov 02 '25 13:11 AwesomeExtensions

@AwesomeExtensions Please try submitting again, as the issue has been fixed by the engineering team.

Nov 03 '25 22:11 Rahul-Bauri

@Rahul-Bauri issue not fixed. Provide me with the link to the review report.

Nov 04 '25 21:11 AwesomeExtensions

Hello @AwesomeExtensions,

We can confirm that your extension was submitted on 10/30/2025 at 9:18:07 PM and successfully passed certification on 11/01/2025 at 2:42:58 AM without any errors.

Please take a moment to review it.

Regards, Venkat Microsoft Edge Extension Developer Support

Nov 05 '25 09:11 venkatasai5171

When submitting updates today, also received these errors. With the following two errors showing up: We came across an unexpected error while trying to process your request. Please try again later and: Something went wrong. Please try again. correlationId : undefined

Nov 05 '25 14:11 carlosjeurissen

Hello @carlosjeurissen ,

Could you please share the following details

Your Store ID An error screenshot Console logs and network logs

This will help us investigate the issue thoroughly. Thank you!

Nov 06 '25 02:11 venkatasai5171

@venkatasai5171 Review report is still not accessible anywhere. What are the steps to get to the review report?

Nov 08 '25 15:11 AwesomeExtensions

@Rahul-Bauri Review report is still not accessible anywhere. What are the steps to get to the review report?

Nov 08 '25 15:11 AwesomeExtensions

Hello @AwesomeExtensions,

Our engineering team has confirmed that the issue is now resolved. Please try again after performing basic troubleshooting. If the issue persists, kindly provide:

Screenshots of the error
Extension details
Console and Network tab logs

Alternatively, if you want to check the review report details: Once your extension undergoes certification, the respective team will send an email indicating whether your extension passed certification. If it did not, the email will include the relevant policy number for reference

Regards, Venkat Microsoft Edge Extension Developer Support

Nov 11 '25 06:11 venkatasai5171

@venkatasai5171 please provide me link to the review report.

The issue is not resolved as button or any kind of link is not shown on Partner Center > Extension overview page:

Nov 11 '25 17:11 AwesomeExtensions

Hello @AwesomeExtensions,

After a deeper investigation by our engineering team, it was identified that there was a transient bug in the submission flow on our side, which caused your submission to be canceled. Due to this bug, the submission was incorrectly marked as a certification failure, but no report was generated. We sincerely apologize for the inconvenience.

The team is actively working on fixing this issue.

On a positive note, I can confirm that your last two submissions (on 31st October and 11th November) were successful.

Thanks for cooperation and understand.

Regards, Venkat Microsoft Edge Extension Developer support

Nov 12 '25 10:11 venkatasai5171

Hello, We are proceeding to close this bug. If you have any further queries, please feel free to raise a new bug, we’ll be happy to assist you.

Regards, Venkat Microsoft Edge Extension Developer Support

Dec 03 '25 04:12 venkatasai5171