MicrosoftEdge-Extensions icon indicating copy to clipboard operation
MicrosoftEdge-Extensions copied to clipboard

[Bug - Partner Center] Cannot change company the region

Open chrmod opened this issue 9 months ago • 5 comments

Our Partner Center account was created for a company registered in United States. Company since have moved and is now registered in Germany.

To fulfill EU Digital Services Act compliance we have to update the company details and provide DUNS number.

That cannot be achieved as the company details country field is locked to United States.

How can we change the region?

Image

chrmod avatar Feb 27 '25 09:02 chrmod

Hi @chrmod, thank you for contacting us. We are currently looking into your query and once we get all th erequired information we will write back to you.

ManikanthMSFT avatar Mar 07 '25 13:03 ManikanthMSFT

Hi @chrmod, could you please confirm if your concern has been resolved? If not, could you kindly provide us with your seller ID along with your extension details so that we can assist you further?

Thank you for your cooperation.

ManikanthMSFT avatar Mar 27 '25 05:03 ManikanthMSFT

Hello @chrmod

I am Rahul from the Microsoft Edge Extensions Developer Support team.

Could you please confirm if you are still facing this issue? If yes, kindly provide your Seller ID along with the extension details so that we can assist you further.

Rahul-Bauri avatar Jul 22 '25 05:07 Rahul-Bauri

Hi Rahul. Thank you for looking at this topic. Sadly, there is still no way to change the account region.

Image

Also, we still cannot edit Contact info on Firefox https://github.com/microsoft/MicrosoftEdge-Extensions/issues/279

chrmod avatar Jul 22 '25 09:07 chrmod

Hi @chrmod

I’ve forwarded your issue to the internal team, and we are actively looking into it to assist you and fix this issue as soon as possible.

Regarding Issue #279, it is still under process. I will make sure to provide you with an update as soon as I have more information on it.

Thank you for your patience and understanding.

Rahul-Bauri avatar Jul 22 '25 10:07 Rahul-Bauri