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OpenVINOExecutionProvider failing to download for days now

Open hyacin75 opened this issue 1 month ago • 4 comments

Given the "Will try installing again later" message, I have tried for each of the past four days, but it continues

PS C:\Users\me> foundry model ls
🕚 Downloading complete!...
Failed to download or register the following EPs: NvTensorRTRTXExecutionProvider, OpenVINOExecutionProvider. Will try installing again later.
Valid EPs: CPUExecutionProvider, WebGpuExecutionProvider, CUDAExecutionProvider
Alias                          Device     Task               File Size    License      Model ID
-----------------------------------------------------------------------------------------------
phi-4                          GPU        chat-completion    8.37 GB      MIT          Phi-4-cuda-gpu:1
                               GPU        chat-completion    8.37 GB      MIT          Phi-4-trtrtx-gpu:1
<snip>

Short of pulling out a sniffer and trying to figure out what it's trying to pull and from where (which I'm not going to do), as a user I am powerless to do anything here but continue to retry. Is this a known issue? Something that will be resolved in a future update? Some online resource having a VERY long outage?

hyacin75 avatar Nov 24 '25 16:11 hyacin75

This could be caused by some windows update metadata issue.

Try to run this powershell script to clean up the installed EP.

============== foundry service stop Get-AppxPackage -AllUsers ".EP." | Select-Object -ExpandProperty PackageFullName Get-AppxPackage -AllUsers ".EP." | ForEach-Object { try { remove-AppxPackage -Package $.PackageFullName -AllUsers Write-Host "Removed package: $($.PackageFullName)" } catch { Write-Warning "Failed to remove package: $($.PackageFullName). Error: $" } } remove-appxpackage uup://product/Windows.Workload.ExecutionProvider.TRT.amd64 remove-appxpackage uup://product/Windows.Workload.ExecutionProvider.OpenVino.amd64 remove-appxpackage uup://product/Windows.Workload.ExecutionProvider.QNN.arm64 remove-appxpackage uup://product/Windows.Workload.ExecutionProvider.VITISAI.amd64

metang avatar Nov 24 '25 17:11 metang

No output from any of the above, but no errors either. Same result though

PS C:\Users\me> foundry --version
0.8.103+a0dc58f66c
PS C:\Users\me> foundry service stop
🔴 Service is stopped.
PS C:\Users\me> Get-AppxPackage -AllUsers ".EP." | Select-Object -ExpandProperty PackageFullName
PS C:\Users\me> Get-AppxPackage -AllUsers ".EP." | ForEach-Object {
>> try {
>> remove-AppxPackage -Package $.PackageFullName -AllUsers
>> Write-Host "Removed package: $($.PackageFullName)"
>> } catch {
>> Write-Warning "Failed to remove package:
>> (
>> .PackageFullName). Error: $"
>> }
>> }
PS C:\Users\me> remove-appxpackage uup://product/Windows.Workload.ExecutionProvider.TRT.amd64
PS C:\Users\me> remove-appxpackage uup://product/Windows.Workload.ExecutionProvider.OpenVino.amd64
PS C:\Users\me> remove-appxpackage uup://product/Windows.Workload.ExecutionProvider.QNN.arm64
PS C:\Users\me> remove-appxpackage uup://product/Windows.Workload.ExecutionProvider.VITISAI.amd64
PS C:\Users\me>
PS C:\Users\me>
PS C:\Users\me> foundry service start
🟢 Service is Started on http://127.0.0.1:60678/, PID 1228!
PS C:\Users\me> foundry model ls
🕐 Downloading complete!...
Failed to download or register the following EPs: NvTensorRTRTXExecutionProvider, OpenVINOExecutionProvider. Will try installing again later.
Valid EPs: CPUExecutionProvider, WebGpuExecutionProvider, CUDAExecutionProvider
Alias                          Device     Task               File Size    License      Model ID
-----------------------------------------------------------------------------------------------
phi-4                          GPU        chat-completion    8.37 GB      MIT          Phi-4-cuda-gpu:1
                               GPU        chat-completion    8.37 GB      MIT          Phi-4-trtrtx-gpu:1
<snip>

hyacin75 avatar Nov 24 '25 17:11 hyacin75

Hi @hyacin75, can you please raise a Windows Feedback Hub issue, with the category (press Windows F and select category "Developer Platform > Windows Machine Learning". Also can you please let us know if you are enrolled in Windows Insider Program and if so, which version?

natke avatar Nov 24 '25 20:11 natke

Hi @hyacin75, can you please raise a Windows Feedback Hub issue, with the category (press Windows F and select category "Developer Platform > Windows Machine Learning". Also can you please let us know if you are enrolled in Windows Insider Program and if so, which version?

Can do! And I am, and I'm on the "Beta Channel" and fully up to date 😄

Edit: Opened - https://aka.ms/AAyud5j

hyacin75 avatar Nov 24 '25 23:11 hyacin75