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Screen reader is narrating ‘AIRT’ as a word instead of narrating as abbreviation.

Open Kirank915 opened this issue 1 year ago • 2 comments

Is it an issue related to Adaptive Cards?

No.

What is the PWD impact?

Visually challenged users who rely on screen readers are getting impacted if Screen reader is narrating ‘AIRT’ as a word instead of narrating as abbreviation.

What browsers and screen readers do this issue affect?

Others

Are there any code-based customization done to Web Chat?

No, I am using Web Chat without any customizations except "styleOptions".

What version of Web Chat are you using?

Latest production

Which area does this issue affect?

Others or unrelated

What is the public URL for the website?

https://airtuserexpdev.azurewebsites.net/Dashboard

How to reproduce the issue?

Step 1: Open the URL: https://airtuserexpdev.azurewebsites.net/Dashboard in Edge Browser->SAGE chat window will display. Step 2: Turn on NVDA and navigate through the page. Step 3: Verify whether Screen reader is narrating ‘AIRT’ as a word instead of narrating as abbreviation or not.

What do you expect?

NVDA should announce ‘AIRT’ as an abbreviation instead of narrating as word.

What actually happened?

Screen reader is narrating ‘AIRT’ as a word instead of narrating as abbreviation. Since screen reader is pronouncing as a word, user would not understand the meaning and would miss out the significance of the text.

Do you have any screenshots or recordings to repro the issue?

WCAG 3 1 4 - Screen reader is narrating ‘AIRT’ as a word instead of narrating as abbreviation

Did you find any DOM elements that might have caused the issue?

No response

MAS reference

No response

WCAG reference

https://www.w3.org/TR/UNDERSTANDING-WCAG20/meaning-located.html

WAI-ARIA reference

No response

Adaptive Card JSON

No response

Additional context

No response

Kirank915 avatar Feb 09 '24 09:02 Kirank915

Bug copied from Accenture team: BUG 11645906

Kirank915 avatar Feb 09 '24 09:02 Kirank915

#A11yMAS;#A11ySev3;#MAS1.3.1;#HCL;#Accessibility;#FeatureBotframeworkwebchat-Apr23;

Kirank915 avatar Feb 09 '24 09:02 Kirank915

Bot author should change the text in a way that the screen reader will say A.I.R.T. Web Chat has no control on the message.

compulim avatar Mar 30 '24 18:03 compulim