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NVDA is announcing the place holder information twice.

Open Kirank915 opened this issue 1 year ago • 2 comments

Is it an issue related to Adaptive Cards?

No.

What is the PWD impact?

Visually challenged users who rely on screen readers are getting impacted if NVDA is announcing the place holder information twice.

What browsers and screen readers do this issue affect?

Others

Are there any code-based customization done to Web Chat?

No, I am using Web Chat without any customizations except "styleOptions".

What version of Web Chat are you using?

Latest production

Which area does this issue affect?

Others or unrelated

What is the public URL for the website?

https://airtuserexpdev.azurewebsites.net/Dashboard

How to reproduce the issue?

Step 1: Open the Url: https://airtuserexpdev.azurewebsites.net/Dashboard in Edge Browser->SAGE chat window will display. Step 2: Type “What is the accessibility process”->Invoke “Dislike” button. Step 3: Verify whether NVDA is announcing the place holder information twice or not.

What do you expect?

NVDA should announce the place holder content only once. Ensure: NVDA should announce as "Please let us know what information we could have provided to help you better edit multi line blank".

What actually happened?

NVDA is announcing the place holder information twice. Observation: NVDA is announcing as "Please let us know what information we could have provided to help you better edit multi line Please let us know what information we could have provided to help you better blank".

Do you have any screenshots or recordings to repro the issue?

MAS 1 3 1 - NVDA is announcing the place holder content twice

Did you find any DOM elements that might have caused the issue?

No response

MAS reference

WCAG reference

No response

WAI-ARIA reference

No response

Adaptive Card JSON

No response

Additional context

No response

Kirank915 avatar Feb 09 '24 09:02 Kirank915

Bug copied from Accenture team: BUG 11645845

Kirank915 avatar Feb 09 '24 09:02 Kirank915

#A11yusable;#A11ySev4;#MAS1.3.1;#HCL;#Accessibility;#FeatureBotframeworkwebchat-Apr23;

Kirank915 avatar Feb 09 '24 09:02 Kirank915

This is related to Adaptive Cards. The input box is rendered by Adaptive Cards.

Please file a bug to their repo. If they think otherwise, please open a new bug and tag their response.

compulim avatar Mar 30 '24 18:03 compulim