BotFramework-WebChat icon indicating copy to clipboard operation
BotFramework-WebChat copied to clipboard

Unnecessary Document information is announced upon focusing on Bot response message.

Open Kirank915 opened this issue 1 year ago • 3 comments

Is it an issue related to Adaptive Cards?

No.

What is the PWD impact?

Visually challenged users who rely on screen readers will be impacted if Unnecessary Document information is announced upon focusing on Bot response message.

What browsers and screen readers do this issue affect?

Others

Are there any code-based customization done to Web Chat?

No, I am using Web Chat without any customizations except "styleOptions".

What version of Web Chat are you using?

Latest production

Which area does this issue affect?

Others or unrelated

What is the public URL for the website?

https://airtuserexpdev.azurewebsites.net/Dashboard

How to reproduce the issue?

Step 1: Open the above URL in Edge Browser.

Step 2: AIRT Dashboard page will appear, Navigate to “Chat with Sage” chat box at the bottom of the page.

Step 3: Enable NVDA and Navigate to Bot response message.

Step 4:Verify whether unnecessary document information is announced upon focusing on Bot response message or not.

What do you expect?

Unnecessary Document information should not be announced upon focusing on Bot response message. NVDA expected response: "Chat History, bot said "Message."

What actually happened?

Unnecessary Document information is announced upon focusing on Bot response message. Observation: NVDA announcing as "Chat History, document 1 of 1, bot said "Message".

Do you have any screenshots or recordings to repro the issue?

MAS 1 3 1_Unneccesary Document info announced'

Did you find any DOM elements that might have caused the issue?

No response

MAS reference

https://microsoft.sharepoint.com/:w:/s/accessibility/EXdDUZzldv5MgwDaMHnTzcMBcT8opKGncYjU-gCJ4uqQdg?e=9nuVmt

WCAG reference

No response

WAI-ARIA reference

No response

Adaptive Card JSON

No response

Additional context

No response

Kirank915 avatar Feb 09 '24 08:02 Kirank915

Bug copied from Accenture team: BUG 11645962

Kirank915 avatar Feb 09 '24 08:02 Kirank915

#A11yMAS;#A11ySev3;#MAS1.3.1;#HCL;#Accessibility;#FeatureBotframeworkwebchat-Apr23;

Kirank915 avatar Feb 09 '24 08:02 Kirank915

When there are more than 1 message in the chat history, the "1 of 1" will become "1 of X".

As the chat history could become very long after the conversation started, we think this is necessary information for the PWD the know where their cursor is on.

compulim avatar Mar 30 '24 18:03 compulim