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[Screen Readers-Ask HR Bot-Ask HR Virtual Assistant]: NVDA is not narrating proper information if user invokes the Suggested questionnaire buttons from the list present in the page.

Open KattaBhargav opened this issue 2 years ago • 6 comments

PWD Impact:

Screen reader users are getting impacted if once the user invokes the suggested questionnaire buttons in the page and screen reader is not narrating the invoked button information.

Test Environment:

OS: WIN10 1909 (OS Build 18363.836) Browser: New Edge Version 83.0.478.37 (Official build) (64-bit) URL: https://microsoft.sharepoint.com/teams/HR_Web_Dev_Site/SitePages/AskHRBotTest.aspx Screen Reader: NVDA 2019.3.1

Repro Steps:

Step 1: Enable NVDA and open the above URL in New Edge browser. Step 2: Navigate to the “Ask HR Bot” Button in browse mode and invoke it. Step 3: Chat window of “ASK HR Bot” is displayed on the screen. Step 4: Verify the screen reader behavior upon invoking the Suggested questionnaire button in the page.

Actual Result:

NVDA is not narrating proper information if user invokes the Suggested questionnaire buttons from the list present in the page. Ex: NVDA is narrating the previous information of what Bot Said which is already present upon invoking the "As a Generic Question" button in the chat box.

Expected Result:

NVDA should narrate the proper information if user invokes the Suggested questionnaire button from the list present at the bottom of the chat box. Ex: Once user invokes “Ask a Generic Question” suggestion button then NVDA should narrate as Puneet Said Ask a Generic Question then with next Down arrow NVDA should narrate the suggestion provided from BOT . Ensure that: If user ask a different question like “Leave/Time Away” then many suggestions appear on the screen NVDA should also narrate the information of the suggestions correctly while navigating in NVDA browse

MAS Reference:

MAS 4.2.1 - Object Information (33A)

KattaBhargav avatar May 23 '22 13:05 KattaBhargav

#A11yMAS;#A11ySev3;#HCL;#WCAG4.2.1;#Accessibility;#Win10-Edge(Chromium);#BotFrameworkWebChat-Aug21;#Linked:Bug5837853;#LinkedBug;

KattaBhargav avatar May 23 '22 13:05 KattaBhargav

Bug copied from CSEO team Bug id:-BUG 5837853

KattaBhargav avatar May 23 '22 13:05 KattaBhargav

The correct test URL is:- https://askhrvadev.azureedge.net/?botOrigin=ec

kattepalli avatar May 23 '22 15:05 kattepalli

assigning @compulim

axelsrz avatar May 24 '22 18:05 axelsrz

We will move suggested actions into our new live region twin section.

compulim avatar Jun 16 '22 14:06 compulim

Reopen to pending verify.

compulim avatar Jun 17 '22 01:06 compulim