microsoft
Storage Explorer fails on some machines
Unable to retrieve child resources
ProducerError:{ "message": "{"message":"WAM Error \n Error Code: 3399614476 \n Error Message: SubError: additional_action V2Error: invalid_grant AADSTS53000: Device is not in required device state: compliant. Conditional Access policy requires a compliant device, and the device is not compliant. The user must enroll their device with an approved MDM provider like Intune. Trace ID: f873248a-a181-444a-95b5-2653afcb0800 Correlation ID: c264e41d-72e0-48bd-ba0e-1ac3ed297486 Timestamp: 2025-12-04 07:16:41Z \n Internal Error Code: 557973645 \n","operationError":{}}" }
@zhouhongmei89 The error suggests that the machines that fail are not compliant according to conditional access policies associated with your organization. It could be that the device you're trying to sign in from is not enrolled in Intune. Please ensure the machines you're using are compliant with your company's requirements and try again.
