microsoft
Suddenly, I started experiencing authentication error: "Unable to sign in: Could not load file or assembly 'System.IdentityModel.Tokens.Jwt, Version=8.7.0.0, Culture=neutral, PublicKeyToken=31bf3856ad364e35'. The system cannot find the file specified."
Storage Explorer Version
1.40.2
Regression From
1.40.2
Architecture
arm64
Storage Explorer Build Number
No response
Platform
Windows
OS Version
Windows 11
Bug Description
Suddenly, authentication to Azure Storage started failing with this error:
Unable to sign in: Could not load file or assembly 'System.IdentityModel.Tokens.Jwt, Version=8.7.0.0, Culture=neutral, PublicKeyToken=31bf3856ad364e35'. The system cannot find the file specified.
Resource Types
No response
Authentication Method
None
Connection Type
None
Steps to Reproduce
- Launch Azure Storage Explorer
- Authenticate to Azure
Actual Experience
I cannot browse the contents and I get this error message:
Unable to sign in: Could not load file or assembly 'System.IdentityModel.Tokens.Jwt, Version=8.7.0.0, Culture=neutral, PublicKeyToken=31bf3856ad364e35'. The system cannot find the file specified.
Expected Experience
I can browse my contents
Additional Context
No response
Would you elaborate on what you might have done that all of sudden authentication started failing? Did this happen after you have updated Storage Explorer? or you did something else?
Also, maybe try to follow these steps to see if they help solve the problem: https://learn.microsoft.com/en-us/troubleshoot/azure/azure-storage/blobs/alerts/storage-explorer-troubleshooting?tabs=Windows#reauthentication-loop-or-user-principal-name-upn-change
