microsoft
Error: "Unable to retrieve child resources"
Storage Explorer Version
1.19.0
Regression From
No response
Architecture
x64
Storage Explorer Build Number
No response
Platform
All
OS Version
No response
Bug Description
Unable to retrieve child resources
ProducerError:{ "name": "Node Fetch Error", "message": "getaddrinfo ENOTFOUND nav1str.table.core.windows.net", "stack": "Error: getaddrinfo ENOTFOUND nav1str.table.core.windows.net\n at GetAddrInfoReqWrap.onlookupall [as oncomplete] (node:dns:122:26)", "cause": {}, "code": "ENOTFOUND", "errno": -3008 }
Steps to Reproduce
Unable to retrieve child resources
ProducerError:{ "name": "Node Fetch Error", "message": "getaddrinfo ENOTFOUND nav1str.table.core.windows.net", "stack": "Error: getaddrinfo ENOTFOUND nav1str.table.core.windows.net\n at GetAddrInfoReqWrap.onlookupall [as oncomplete] (node:dns:122:26)", "cause": {}, "code": "ENOTFOUND", "errno": -3008 }
Actual Experience
Unable to retrieve child resources
ProducerError:{ "name": "Node Fetch Error", "message": "getaddrinfo ENOTFOUND nav1str.table.core.windows.net", "stack": "Error: getaddrinfo ENOTFOUND nav1str.table.core.windows.net\n at GetAddrInfoReqWrap.onlookupall [as oncomplete] (node:dns:122:26)", "cause": {}, "code": "ENOTFOUND", "errno": -3008 }
Expected Experience
No response
Additional Context
No response
@Navyaco Version 1.19.0 is very old and no longer in service. Please update to the latest version and try again. Let us know if this resolves your issue.
I am also getting this message as of the last few days and am on 1.38
I think the boxes for my subscriptions are getting unchecked. I usually can work around it eventually by reauthenticating multiple times. But it is a time suck.
@SMHolck
- Can you provide more details on your situation, such as the step you follow?
- What sign in method are you using (this is the Application > Sign In > Sign in with setting).
- You mentioned something about subscriptions getting unchecked. Can you open the Account Management panel and confirm whether the expected tenants/subscriptions are selected?
- Can you provide more details on your situation, such as the step you follow?
- What sign in method are you using (this is the Application > Sign In > Sign in with setting).
- You mentioned something about subscriptions getting unchecked. Can you open the Account Management panel and confirm whether the expected tenants/subscriptions are selected?
@craxal - thanks for the tip. I've resolved. My home tenant was showing twice in the Account Management section (and had been for some time). I removed one, which caused me to lose connection to some of my resources, but then I chose Get Started > Sign In With Azure. I had to reauthenticate an extra time or two, but now all the connections are back and are staying even when I close/reopen.
Maybe this solves for someone else?
