microsoft
Access issue
Storage Explorer Version
1.38.0
Regression From
No response
Architecture
x64
Storage Explorer Build Number
No response
Platform
All
OS Version
No response
Bug Description
This request is not authorized to perform this operation.
This storage account's 'Firewalls & virtual networks' settings may be blocking access to storage services. Try adding your client IP address to the firewall exceptions, or by allowing access from 'all networks' instead of 'selected networks'. To learn more about Azure Storage firewalls and virtual networks, visit http://go.microsoft.com/fwlink/?LinkId=845443.
Error Details: { "name": "RestError", "code": "AuthorizationFailure", "statusCode": 403, "request": { "streamResponseStatusCodes": {}, "url": "https://tss3intermediate.blob.core.windows.net/?comp=list&include=metadata", "method": "GET", "headers": { "_headersMap": { "x-ms-version": { "name": "x-ms-version", "value": "2023-01-03" }, "accept": { "name": "Accept", "value": "application/xml" }, "user-agent": { "name": "User-Agent", "value": "Microsoft Azure Storage Explorer/1.38.0 (win32) azsdk-js-storageblob/12.15.0 (NODE-VERSION v20.18.2; Windows_NT 10.0.22631)" }, "x-ms-client-request-id": { "name": "x-ms-client-request-id", "value": "5a3360d8-b1d1-4da5-b1ee-bee925dd3deb" }, "authorization": { "name": "authorization", "value": "Bearer JSON Web Token Redacted" } } }, "withCredentials": false, "timeout": 0, "keepAlive": true, "decompressResponse": false, "requestId": "5a3360d8-b1d1-4da5-b1ee-bee925dd3deb" }, "response": { "request": { "streamResponseStatusCodes": {}, "url": "https://tss3intermediate.blob.core.windows.net/?comp=list&include=metadata", "method": "GET", "headers": { "_headersMap": { "x-ms-version": { "name": "x-ms-version", "value": "2023-01-03" }, "accept": { "name": "Accept", "value": "application/xml" }, "user-agent": { "name": "User-Agent", "value": "Microsoft Azure Storage Explorer/1.38.0 (win32) azsdk-js-storageblob/12.15.0 (NODE-VERSION v20.18.2; Windows_NT 10.0.22631)" }, "x-ms-client-request-id": { "name": "x-ms-client-request-id", "value": "5a3360d8-b1d1-4da5-b1ee-bee925dd3deb" }, "authorization": { "name": "authorization", "value": "Bearer JSON Web Token Redacted" } } }, "withCredentials": false, "timeout": 0, "keepAlive": true, "decompressResponse": false, "requestId": "5a3360d8-b1d1-4da5-b1ee-bee925dd3deb" }, "status": 403, "headers": { "_headersMap": { "content-length": { "name": "content-length", "value": "246" }, "content-type": { "name": "content-type", "value": "application/xml" }, "server": { "name": "server", "value": "Microsoft-HTTPAPI/2.0" }, "x-ms-request-id": { "name": "x-ms-request-id", "value": "357af02b-201e-0037-2616-d6fe98000000" }, "x-ms-client-request-id": { "name": "x-ms-client-request-id", "value": "5a3360d8-b1d1-4da5-b1ee-bee925dd3deb" }, "x-ms-error-code": { "name": "x-ms-error-code", "value": "AuthorizationFailure" }, "date": { "name": "date", "value": "Thu, 05 Jun 2025 12:39:54 GMT" } } }, "bodyAsText": "<Error><Code>AuthorizationFailure</Code><Message>This request is not authorized to perform this operation.\nRequestId:357af02b-201e-0037-2616-d6fe98000000\nTime:2025-06-05T12:39:55.1050627Z</Message></Error>", "parsedBody": { "message": "This request is not authorized to perform this operation.\nRequestId:357af02b-201e-0037-2616-d6fe98000000\nTime:2025-06-05T12:39:55.1050627Z", "code": "AuthorizationFailure" }, "parsedHeaders": { "errorCode": "AuthorizationFailure", "content-length": "246", "content-type": "application/xml", "server": "Microsoft-HTTPAPI/2.0", "x-ms-request-id": "357af02b-201e-0037-2616-d6fe98000000", "x-ms-client-request-id": "5a3360d8-b1d1-4da5-b1ee-bee925dd3deb", "date": "Thu, 05 Jun 2025 12:39:54 GMT" } }, "details": { "errorCode": "AuthorizationFailure", "content-length": "246", "content-type": "application/xml", "server": "Microsoft-HTTPAPI/2.0", "x-ms-request-id": "357af02b-201e-0037-2616-d6fe98000000", "x-ms-client-request-id": "5a3360d8-b1d1-4da5-b1ee-bee925dd3deb", "date": "Thu, 05 Jun 2025 12:39:54 GMT", "message": "This request is not authorized to perform this operation.\nRequestId:357af02b-201e-0037-2616-d6fe98000000\nTime:2025-06-05T12:39:55.1050627Z", "code": "AuthorizationFailure" } }
Steps to Reproduce
- Launch storage explorer
- Open Blob containers
Actual Experience
This request is not authorized to perform this operation. RequestId:d7904f3a-b01e-0025-0517-d68548000000 Time:2025-06-05T12:46:08.0068194Z
Expected Experience
No response
Additional Context
No response
@ParthibanZF
- How are you connecting to your blob container (sign in, attachment)?
- How are you authenticating (sign in, account name and key, SAS)?
- Do you have sufficient permissions to connect to the blob container (RBAC roles, keys allowed, or SAS permissions, etc.)?
How are you connecting to your blob container (sign in, attachment)? Sign in How are you authenticating (sign in, account name and key, SAS)? Sign In Do you have sufficient permissions to connect to the blob container (RBAC roles, keys allowed, or SAS permissions, etc.)? Yes, I have all the required permissions which other colleagues have.
@ParthibanZF Some additional follow-up questions:
- Does signing out and signing back in resolve the issue?
- What is your current sign in method (Settings > Application > Sign In > Sign in with)? Does changing it resolve the issue?
- Are you able to view the contents of your blob container using the Storage Browser feature in the Azure Portal?
- Are you attempting to connect through a proxy server?
- Does the storage account containing the blob container have any additional security configurations, such as disabling key authentication, network restrictions, etc.?
Closing due to inactivity. If this still an issue, please reply with answers to the above questions, and we can revisit.