Authentication Error

[tahakhan009]

Storage Explorer Version

1.19.0

Regression From

No response

Architecture

x64

Storage Explorer Build Number

No response

Platform

All

OS Version

No response

Bug Description

This request is not authorized to perform this operation.

This storage account's 'Firewalls & virtual networks' settings may be blocking access to storage services. Try adding your client IP address to the firewall exceptions, or by allowing access from 'all networks' instead of 'selected networks'. To learn more about Azure Storage firewalls and virtual networks, visit http://go.microsoft.com/fwlink/?LinkId=845443.

Error Details: { "name": "RestError", "code": "AuthenticationFailed", "statusCode": 403, "request": { "streamResponseStatusCodes": {}, "url": "https://revustaticcontent.blob.core.windows.net/?comp=list&include=metadata", "method": "GET", "headers": { "_headersMap": { "x-ms-version": { "name": "x-ms-version", "value": "2023-01-03" }, "accept": { "name": "Accept", "value": "application/xml" }, "user-agent": { "name": "User-Agent", "value": "Microsoft Azure Storage Explorer/1.38.0 (win32) azsdk-js-storageblob/12.15.0 (NODE-VERSION v20.18.2; Windows_NT 10.0.14393)" }, "x-ms-client-request-id": { "name": "x-ms-client-request-id", "value": "0cab70b4-18d2-422b-89a0-c3921d2e1b4a" }, "x-ms-date": { "name": "x-ms-date", "value": "Thu, 29 May 2025 06:18:55 GMT" }, "authorization": { "name": "Authorization", "value": "SharedKey Redacted" } } }, "withCredentials": false, "timeout": 0, "keepAlive": true, "decompressResponse": false, "requestId": "0cab70b4-18d2-422b-89a0-c3921d2e1b4a" }, "response": { "request": { "streamResponseStatusCodes": {}, "url": "https://revustaticcontent.blob.core.windows.net/?comp=list&include=metadata", "method": "GET", "headers": { "_headersMap": { "x-ms-version": { "name": "x-ms-version", "value": "2023-01-03" }, "accept": { "name": "Accept", "value": "application/xml" }, "user-agent": { "name": "User-Agent", "value": "Microsoft Azure Storage Explorer/1.38.0 (win32) azsdk-js-storageblob/12.15.0 (NODE-VERSION v20.18.2; Windows_NT 10.0.14393)" }, "x-ms-client-request-id": { "name": "x-ms-client-request-id", "value": "0cab70b4-18d2-422b-89a0-c3921d2e1b4a" }, "x-ms-date": { "name": "x-ms-date", "value": "Thu, 29 May 2025 06:18:55 GMT" }, "authorization": { "name": "Authorization", "value": "SharedKey Redacted" } } }, "withCredentials": false, "timeout": 0, "keepAlive": true, "decompressResponse": false, "requestId": "0cab70b4-18d2-422b-89a0-c3921d2e1b4a" }, "status": 403, "headers": { "_headersMap": { "access-control-allow-origin": { "name": "access-control-allow-origin", "value": "" }, "content-length": { "name": "content-length", "value": "435" }, "content-type": { "name": "content-type", "value": "application/xml" }, "date": { "name": "date", "value": "Thu, 29 May 2025 10:19:34 GMT" }, "server": { "name": "server", "value": "Microsoft-HTTPAPI/2.0" }, "x-ms-error-code": { "name": "x-ms-error-code", "value": "AuthenticationFailed" }, "x-ms-request-id": { "name": "x-ms-request-id", "value": "845f7b05-f01e-0063-5d83-d0e270000000" } } }, "bodyAsText": "<Error><Code>AuthenticationFailed</Code><Message>Server failed to authenticate the request. Make sure the value of Authorization header is formed correctly including the signature.\nRequestId:845f7b05-f01e-0063-5d83-d0e270000000\nTime:2025-05-29T10:19:35.4350996Z</Message><AuthenticationErrorDetail>Request date header too old: 'Thu, 29 May 2025 06:18:55 GMT'</AuthenticationErrorDetail></Error>", "parsedBody": { "message": "Server failed to authenticate the request. Make sure the value of Authorization header is formed correctly including the signature.\nRequestId:845f7b05-f01e-0063-5d83-d0e270000000\nTime:2025-05-29T10:19:35.4350996Z", "code": "AuthenticationFailed", "AuthenticationErrorDetail": "Request date header too old: 'Thu, 29 May 2025 06:18:55 GMT'" }, "parsedHeaders": { "errorCode": "AuthenticationFailed", "access-control-allow-origin": "", "content-length": "435", "content-type": "application/xml", "date": "Thu, 29 May 2025 10:19:34 GMT", "server": "Microsoft-HTTPAPI/2.0", "x-ms-request-id": "845f7b05-f01e-0063-5d83-d0e270000000" } }, "details": { "errorCode": "AuthenticationFailed", "access-control-allow-origin": "*", "content-length": "435", "content-type": "application/xml", "date": "Thu, 29 May 2025 10:19:34 GMT", "server": "Microsoft-HTTPAPI/2.0", "x-ms-request-id": "845f7b05-f01e-0063-5d83-d0e270000000", "message": "Server failed to authenticate the request. Make sure the value of Authorization header is formed correctly including the signature.\nRequestId:845f7b05-f01e-0063-5d83-d0e270000000\nTime:2025-05-29T10:19:35.4350996Z", "code": "AuthenticationFailed", "AuthenticationErrorDetail": "Request date header too old: 'Thu, 29 May 2025 06:18:55 GMT'" } }

Steps to Reproduce

This request is not authorized to perform this operation.

This storage account's 'Firewalls & virtual networks' settings may be blocking access to storage services. Try adding your client IP address to the firewall exceptions, or by allowing access from 'all networks' instead of 'selected networks'. To learn more about Azure Storage firewalls and virtual networks, visit http://go.microsoft.com/fwlink/?LinkId=845443.

Error Details: { "name": "RestError", "code": "AuthenticationFailed", "statusCode": 403, "request": { "streamResponseStatusCodes": {}, "url": "https://revustaticcontent.blob.core.windows.net/?comp=list&include=metadata", "method": "GET", "headers": { "_headersMap": { "x-ms-version": { "name": "x-ms-version", "value": "2023-01-03" }, "accept": { "name": "Accept", "value": "application/xml" }, "user-agent": { "name": "User-Agent", "value": "Microsoft Azure Storage Explorer/1.38.0 (win32) azsdk-js-storageblob/12.15.0 (NODE-VERSION v20.18.2; Windows_NT 10.0.14393)" }, "x-ms-client-request-id": { "name": "x-ms-client-request-id", "value": "0cab70b4-18d2-422b-89a0-c3921d2e1b4a" }, "x-ms-date": { "name": "x-ms-date", "value": "Thu, 29 May 2025 06:18:55 GMT" }, "authorization": { "name": "Authorization", "value": "SharedKey Redacted" } } }, "withCredentials": false, "timeout": 0, "keepAlive": true, "decompressResponse": false, "requestId": "0cab70b4-18d2-422b-89a0-c3921d2e1b4a" }, "response": { "request": { "streamResponseStatusCodes": {}, "url": "https://revustaticcontent.blob.core.windows.net/?comp=list&include=metadata", "method": "GET", "headers": { "_headersMap": { "x-ms-version": { "name": "x-ms-version", "value": "2023-01-03" }, "accept": { "name": "Accept", "value": "application/xml" }, "user-agent": { "name": "User-Agent", "value": "Microsoft Azure Storage Explorer/1.38.0 (win32) azsdk-js-storageblob/12.15.0 (NODE-VERSION v20.18.2; Windows_NT 10.0.14393)" }, "x-ms-client-request-id": { "name": "x-ms-client-request-id", "value": "0cab70b4-18d2-422b-89a0-c3921d2e1b4a" }, "x-ms-date": { "name": "x-ms-date", "value": "Thu, 29 May 2025 06:18:55 GMT" }, "authorization": { "name": "Authorization", "value": "SharedKey Redacted" } } }, "withCredentials": false, "timeout": 0, "keepAlive": true, "decompressResponse": false, "requestId": "0cab70b4-18d2-422b-89a0-c3921d2e1b4a" }, "status": 403, "headers": { "_headersMap": { "access-control-allow-origin": { "name": "access-control-allow-origin", "value": "" }, "content-length": { "name": "content-length", "value": "435" }, "content-type": { "name": "content-type", "value": "application/xml" }, "date": { "name": "date", "value": "Thu, 29 May 2025 10:19:34 GMT" }, "server": { "name": "server", "value": "Microsoft-HTTPAPI/2.0" }, "x-ms-error-code": { "name": "x-ms-error-code", "value": "AuthenticationFailed" }, "x-ms-request-id": { "name": "x-ms-request-id", "value": "845f7b05-f01e-0063-5d83-d0e270000000" } } }, "bodyAsText": "<Error><Code>AuthenticationFailed</Code><Message>Server failed to authenticate the request. Make sure the value of Authorization header is formed correctly including the signature.\nRequestId:845f7b05-f01e-0063-5d83-d0e270000000\nTime:2025-05-29T10:19:35.4350996Z</Message><AuthenticationErrorDetail>Request date header too old: 'Thu, 29 May 2025 06:18:55 GMT'</AuthenticationErrorDetail></Error>", "parsedBody": { "message": "Server failed to authenticate the request. Make sure the value of Authorization header is formed correctly including the signature.\nRequestId:845f7b05-f01e-0063-5d83-d0e270000000\nTime:2025-05-29T10:19:35.4350996Z", "code": "AuthenticationFailed", "AuthenticationErrorDetail": "Request date header too old: 'Thu, 29 May 2025 06:18:55 GMT'" }, "parsedHeaders": { "errorCode": "AuthenticationFailed", "access-control-allow-origin": "", "content-length": "435", "content-type": "application/xml", "date": "Thu, 29 May 2025 10:19:34 GMT", "server": "Microsoft-HTTPAPI/2.0", "x-ms-request-id": "845f7b05-f01e-0063-5d83-d0e270000000" } }, "details": { "errorCode": "AuthenticationFailed", "access-control-allow-origin": "*", "content-length": "435", "content-type": "application/xml", "date": "Thu, 29 May 2025 10:19:34 GMT", "server": "Microsoft-HTTPAPI/2.0", "x-ms-request-id": "845f7b05-f01e-0063-5d83-d0e270000000", "message": "Server failed to authenticate the request. Make sure the value of Authorization header is formed correctly including the signature.\nRequestId:845f7b05-f01e-0063-5d83-d0e270000000\nTime:2025-05-29T10:19:35.4350996Z", "code": "AuthenticationFailed", "AuthenticationErrorDetail": "Request date header too old: 'Thu, 29 May 2025 06:18:55 GMT'" } }

Actual Experience

I face to get the blob

Expected Experience

No response

Additional Context

No response

[craxal]

@tahakhan009 You are on a very old version of Storage Explorer that is no longer supported. Please update to the latest version and try again.

If your issue comes up again after updating, please provide detailed steps that you followed once launching Storage Explorer to arrive at your issue and how you are connecting to your resources.

[craxal]

Closing due to inactivity. If this still an issue, please reply with answers to the above questions, and we can revisit.