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Large data transfer freezes/times out

Open brettsheehan opened this issue 1 year ago • 1 comments

Preflight Checklist

Storage Explorer Version

1.35

Regression From

1.32.1

Architecture

i86

Storage Explorer Build Number

No response

Platform

Windows

OS Version

11

Bug Description

When uploading large data (650GB) we notice a freeze on upload after a certain time. We suspect it's a timeout as when we limit the bandwidth the percentage complete before it freezes reduces. I think it's around the 4-5hr mark but can be sure when it freezes.

Steps to Reproduce

  1. Launch Explorer
  2. Upload large folder with many files (500GB)
  3. Blue spinning wheel appears, and upload speed disappears (after about 4-5hrs?)

Actual Experience

See Steps to reproduce

Expected Experience

Upload doesn't freeze and completes

Additional Context

Doesnt look like we are along https://www.reddit.com/r/AZURE/comments/1cbz7ow/wondering_if_someone_could_assist_me_with_azure/?rdt=43401

brettsheehan avatar Oct 06 '24 23:10 brettsheehan

@brettsheehan Is your issue similar to #8200? Can you copy the AzCopy command from the activity and attempt to run the command directly? Does the output of that command say anything about an expired token?

craxal avatar Oct 08 '24 17:10 craxal